ブレントウッド ベイ リゾート & スパ (ブレントウッド ベイ)

The location, positioning, and design of this resort have been well thought-out. Even with Covid-19 restrictions, we had a comfortable and relaxing stay. We will return.

This is our second stay at Brentwood Bay Resort. Little different because of Covid but it is a wonderful spot and very comfortable and relaxing.

The staff were amazing. We stayed on the 1st floor and would definitely recommend staying 2nd or 3rd floor for sure as there was no view (the place is pretty much all about the view). We had to request WiFi info (outdated on the info pack and for creamers for the coffee, the AC was pretty loud as well, but other than that, it was awesome!!

Our stay was the high light of our visit to Vancouver Island. Our room was fabulous, the view of the bay amazing, the restaurant and pub, the quality of the food outstanding. Especially the housekeeping staff, the unsung heros of any hotel, were exceptional, obliging,polite and thorough. My only concern was that the spa was slightly overpriced in my experience with similiar amenities at other resorts. But generally, excellent stay.

I'm not a big leave a review guy unless its really bad or good. This was a great stay. Had a large boat trailer with me and they saved me a spot in parking lot. Thanks Kieran.

We absolutely love staying here. In fact, it's a Staycation for us! The area is beautiful to walk and explore. The hotel breakfast we had was delicious. We had dinner at the Zanzibar Cafe and it was amazing.

Quiet, Clean and in a great location.

I booked here because I was in dire need of some time away from working 7 days a week while also taking the opportunity to get that much-needed massage to combat the neck and shoulder pain. No laptop, no meetings. And the Brentwood Bay Resort & Spa looks like a great choice. The staff were all immensely friendly, my room was great, the restaurant was excellent (albeit a little slow). Checking in on a Friday, I physically felt the relaxation set in. Saturday was absolutely perfect and the muscle aches of the daily tension disappearing set it. After weeks of tension headaches, I was looking forward to my massage on Sunday shortly after checkout. Sunday comes along and I am notified that due to a staff illness my original time needs to be moved back an hour to 2:45PM. I am totally fine with that, even though late check-out is no later than noon. At 2PM, after nearly 2 hours in Spa I go to fill out my intake form and am told that my massage is now 3:30 PM of which I was not notified at any point - which I could not make work due to my schedule. The Spa staff tried to be accomodating and offered me 50% my next treatment which was placed on my account for next time. Unfortunately, I am in pain right now. So, a brilliant stay was ruined by 3h wasted and walking away with the same pains I so desperately wanted to get rid of.

Lovely room, with great amenities and a nice view. We were very impressed.

Lovely, scenic and serene accommodation. We were pleased as we arrived early and were allowed early checkin. Bed was comfy, linens clean and smelled nice!