ショッピングセンターに直結した場所でフエルテベントゥラ ゴルフコースへもすぐの1 つの屋外プールを併設した4 つ星ホテル
Overall ok. But maintenance in generel is not ok. Loose tiles - missing and broken tiles…
Lovely view from our room. Excellent food with lots of variety in the main restaurant.…
スタンプ 10 個で 1 泊ボーナス*
お客様の安全確保のため、ソーシャルディスタンス (身体的距離) の確保、従業員の感染予防用品の着用、お客様と従業員が対面する主要なエリアでの保護シールドの設置、お客様用の手指消毒剤をご用意、といった対策がとられています。
この宿泊施設における現金取引は、国内規制により 1000 ユーロまでに制限されています。詳細については、施設にお問い合わせください。連絡先は予約確認通知に記載されています
*追加情報または追加料金に関しては、手数料 & ポリシーをご確認ください
Had a lovely room, best part of hotel. The rest could do with updating, its a bit tired and lacks any atmosphere. The staff they have are good and work hard, were profesional and courteous. They just need more of them. Food temperature in buffet needs resolving, lots of barely lukewarm foods. Good location, lack of evening entertainment generally. Could be very good if a few things were looked at and a bit of money spent modernising.
7 泊の旅行, 2019年12月31日
No frills Boring Outdated & brown decoration Full of manky vicious stray cats everywhere Stinking rotten fish smell in part of the hotel makes you urge NO BEACH, the gate is locked by a padlock and it is full of big rocks, bushes and weeds. There is a derelict fortification on the beach in front of the hotel and it is full of beer cans, rubbish and is used as toilet because it stinks and adult business after dark. The beach at a neighbour is approx 500 yards away that they tell you to use and there is no beach bar or WC, so you have to walk a 1km round trip to go back to your hotel to get a drink. It is a public beach so you can't leave your belongings alone and most of the guests had to lay on their beach towel on the sand because of lack of beds and parasols. There are naked people (OAPs and children) on the beach. No atmosphere No bellboy No public relations No concierge No service in the restaurant, serve your own drinks from press button nescafe machine No change of food options = boring, unappetising for 3 hrs not touched and dried out (people were sick) No info about allergens, half the items didn't have a sign, the wrong signs or foreign No pool drinks service No slippers & dressing gown No iron & board No free safe Empty fridge No excursions desk or info No info about weather No change of entertainment, repeated a sax player 4 times in 10 days. One a la carte Italian restaurant, I was given 1 visit time at check in for the 10 day stay (time and date given to me)
10 泊の旅行, 2019年12月23日
Lovely breakfast buffet
3 泊の旅行, 2019年12月19日
PRETTY MUCH EVERYTHING. BREAKFAST WAS OUTSTANDING HOTEL TRANQUIL
7 泊 の恋人との旅行, 2019年12月11日
Excellent variety of food and drink and of high standard. The pool area was great as were the staff who were attentive and always helpful.
4 泊 の恋人との旅行, 2019年12月07日
Property was lovely, very clean and tidy, staff really friendly. Food was excellent as was the choice of drinks available. Pool area very clean, plenty of sun beds, no need to fight for one.
7 泊 の恋人との旅行, 2019年05月10日
Well laid out property in a good location. Exit gate to prom was very tempremental.
14 泊 の恋人との旅行, 2019年03月26日
Hotel was very clean throughout and staff was excellent, very helpful and friendly. The room was large and well furnished, the bed was very comfortable and the bathroom was also large and the shower was powerful. I thought that the €4 charge per day for safe was a little cheeky considering this is a 4 star hotel. Decor throughout the hotel, including the rooms, was tired and needs refurbishment. The bar in particular needs attention, the furniture was well past it’s sell by date. The drinks were however, of very good quality with premium brands available. The bar staff were very hard working and cheerful The food was variable, some days it was good and other days not so good. Breakfast was okay with a good selection of food but dinner was a mixed affair, sometimes good, sometimes the meat was very tough as though it had been kept warm for some time. The pool area was lovely and there were always plenty of sun beds and shades. The gardens were exceptionally well kept and the water feature and fish were well looked after as were the cats in the cat cafe. The cats don’t bother you by the way if you are not a fan!
Tinyfeet, 7 泊の友人との旅行, 2019年03月16日
Nice hotel in quiet location however not too far from main town. Staff very friendly and courtesy. Rooms with exceptional views of the Ocean. Plenty of free and safe car parking places which is important for us. We were in Caleta de Fuste in March and there was no problem in getting a sun lounger. Good choice of food for Breakfast and Dinner.
Brian, 3 泊 の恋人との旅行, 2019年03月08日
Great location although access to beach could be improved via garden. Clean and good service although food at dinners could have been better and a couple of occasions left searching for seats! Nonetheless would use the hotel again
7 泊 の恋人との旅行, 2019年02月17日