ケナン センターから 2 km、屋内プールがある郊外のホテル
Everyone on staff was very friendly. When any buffet item ran out they were quick to…
There was not staff to clean; unplug shower, etc.
この施設は、We Care Clean (ベストウェスタン)、SafeStay (AHLA - アメリカ) のガイドラインに従って清掃・除菌作業を実施しています。
スタンプ 10 個で 1 泊ボーナス*
消毒・除菌剤を使用して清掃、次のチェックインまでに人がよく触れる場所を消毒、ベッドシーツやタオルを 60 ℃ 以上の高温で洗濯、といった対策がとられています。
お客様の安全確保のため、ソーシャルディスタンス (身体的距離) の確保、従業員の感染予防用品の着用、お客様と従業員が対面する主要なエリアでの保護シールドの設置、従業員の定期的な体温チェック、お客様用の手指消毒剤をご用意、公共スペースでのマスク着用、といった対策がとられています。
お客様がチェックアウトしてから次のお客様が部屋を利用するまで 48 時間以上間隔をあけています。
この施設は、We Care Clean (ベストウェスタン) のガイドラインに沿って清掃・除菌作業を実施しています。
この施設は、SafeStay (AHLA - アメリカ) のガイドラインに従って清掃・除菌作業を実施しています
コネクティングルーム / 隣合った客室も空室状況によりご利用いただけます。施設までお問い合わせください。連絡先は予約確認通知に記載されています。
*追加情報または追加料金に関しては、手数料 & ポリシーをご確認ください
Gross room. Not cleaned prior to but linens were swapped so someone had been in there. Hair and leftover hygiene products on tub floor. Dried pee around the toilet. Countertop not wiped down. Furniture was very beat up, not all drawers closed on the dresser, garbage in the dresser, ceiling tile flaking off onto the beds, missing grout in the shower. We had 2 adults, 2 kids (noted when reserving the room) and was given 2 bath towels. Beds only had a fitted sheet, top sheet and a very thin blanket. No extra linens in room. No ability to get linens as the front desk clerk was washing linens overnight for a guest checking in. I learned this issue of lack of linens as I was waiting to inform them our 4 night stay was turning into a 1 night stay. The front desk clerk was rather rude when I let her know why we weren’t staying (believe me, I was not rude nor did I raise my voice). She thought best customer service was to put up her index finger to shush me, then interrupted me to inform me no one wants to work and they’re doing what they can. Still waiting on our refund for the other 3 nights. If you can’t handle the guests, don’t book as many. DON’T use Covid as an excuse for this. This is the 7th hotel we have stayed in since Jul 2020. This is the first that was less than impeccably clean. The overall condition of the hotel was inexcusable as well.
Ronnie, 4 泊の家族旅行, 2021年07月03日
The room was nice, but the front desk and service were not. Faces when you asked for something. Breakfast, terrible, very very limited. Coffee, muffins, slices of bread. one fruit an yogurt if lucky
Delia, 2 泊の家族旅行, 2021年07月03日
the hotel was ok. I could hear the adjacent room occupant snowing. I could not get on to the Wi-Fi, contact front desk but could not help. the error message was in order to connect you need to contact your ISP. Our two laptops and two cell phone have the same issue.
Evin, 1 泊 の旅行, 2021年06月25日
Easy check in, good price, great location. Only negative is the complementary breakfast left a lot to be desired. There wasn’t even coffee. Luckily there’s lots of Tim Horton’s around.
1 泊の家族旅行, 2021年06月12日
Staff was friendly. Trash outside was not picked up at all. Breakfast was not kept stocked, went down for breakfast on Sunday at 7am and there was only one yogurt and no pastries. Rooms need to be updated.
2 泊 の旅行, 2021年06月11日
We have stayed there quite a few times over the years. This time the hotel was not as clean. The hallways had stained rugs where it looked like coffee had been spilled outside peoples doors. Our bathroom had some tiny bugs in, not ants. And the walls were so paper thin. The first night we heard our neighboring rooms entire conversation until 1 am. Also the innermost shades in our room did not close entirely to block the light out, so if you can't sleep with light coming into your room I wouldn't recommend it or perhaps it was just our room where the shades did not close entirely. If you're looking for a basic hotel room to sleep for one night, it's okay.
2 泊の家族旅行, 2021年06月04日
The website lists a restaurant, lounge, pool, and continental breakfast among its amenities. This is years out of date, not just covid. No restaurant, no bar, pool looked iffy, continental breakfast was gross. No towel service, the exterior of the building is in need of repair, parking lot is dirty. Oh...and security doors at rear of building are propped open with rocks. In room A/C blew crud all over the white bedspread. This is a franchise. Corporate seriously needs to consider pulling their name from this establishment.
Snow, 4 泊の家族旅行, 2021年05月31日
Woman at front desk is very rude like she hates her job and and man in the breakfast area is very rude people was eating breakfast which the choices are very limited and is till 10am it was 9:30 and he came out and shut the lights out on us while people was eating during breakfast very rude .
3 泊の家族旅行, 2021年05月28日
I had the WORST experience I have ever had at any hotel here I’ve came and stayed at this hote multiple times
2 泊 の旅行, 2021年05月08日
The hotel is run down. Seems like they had no heat. The pool was cold and had to much chlorine my daughter broke out in hives.
Michelle, 2 泊の家族旅行, 2021年02月05日