Amazing place to stay, with lots of space to relax with the dogs before the madness of Crufts at the NEC!
Sarah
Sarah、1 泊旅行
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8/10 (とても良い)
2025年3月13日
Two Night Business Stay
Room upgrade and in a good location within the hotel
jonathan
jonathan、2 泊の出張
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6/10 (良い)
2025年3月13日
A little disappointed
I purchased half-boarding and the food - breakfast or dinner wasn't impressive. The second day didn't even have harsh browns...
There were a lot of dogs barking especially during nights and I couldn't sleep at all.
There is a pool and I did some swimming, so at least that part of the expectation was met!
Joshua
Joshua、2 泊の出張
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2/10 (不満)
2025年3月12日
Hiwa
Hiwa、1 泊旅行
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10/10 (最高に素晴らしい)
2025年3月12日
Eugen
Eugen、1 泊の出張
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8/10 (とても良い)
2025年3月12日
Dog friendly perfect for Crufts
Pleasant stay, perfect for the dogs with an excellent outside space
Tereza
Tereza、1 泊旅行
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8/10 (とても良い)
2025年3月12日
Mark
Mark、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025年3月11日
Jo
Jo、2 泊旅行
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8/10 (とても良い)
2025年3月9日
Poor service at reception, but hotel was alright
I had booked 2 rooms, a standard twin for a friend and an executive twin for me and another friend. I called the hotel twice to ensure that my friend having the standard room would have the correct room. I was assured it was recorded against the booking. When I arrived, my friend had already booked in and had been given the executive room.
The reception manager was rude, he didn’t believe I had called despite me showing him my call history. He said they were fully booked and he couldn’t move me to an executive room and I should sort it out with my friend (she was already unpacked etc) which I wasn’t prepared to do. Eventually he offered me free breakfast, I had already paid for breakfast!! He finally offered us free evening meal on the second night, Howe this was worth £33 and the extra cost of the executive room was almost £100!
They also tried to charge me for the room that I’d already paid for.
The hotel itself was nice, the room large, clean and comfortable. The food wasn’t the best. It was just let down by poor service when booking in
Jasmin
Jasmin、2 泊の友人との旅行
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2/10 (不満)
2025年3月6日
Don't stay unless you are really desperate.
Room was large but furnished with old bed and dresser, etc. Pillow did not have a pillow case.
Woken at 06:30 by bottles being collect fro 4 large bins under my bedroom window.
Then at 06:45 the kitchen staff started a loud discussion at the kitchen door.
Bathroom was freezing and jas no plug in the sink.
Room was not cheap at £119 with no Breakfast.
Paul
Paul、1 泊旅行
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6/10 (良い)
2025年3月2日
Hotel bedrooms in need of refurbishment- bed uncomfortable but sheets clean. Only one small pillow so asked for an additional pillow - small hand towel and smaller bath towel supplied. Staff overall friendly but not a pleasant greeting or smile at check-in.
宿泊されたお客様
1 泊旅行
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10/10 (最高に素晴らしい)
2025年2月28日
Olu
Olu、1 泊の出張
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10/10 (最高に素晴らしい)
2025年2月26日
Very good value
Stayed for 1 night, no meals. Check in smooth polite receptionist, room clean and tidy. Very good for price compared to others in the area, will definitely be staying again.
Ian
Ian、1 泊の出張
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10/10 (最高に素晴らしい)
2025年2月26日
Lewis
Lewis、2 泊旅行
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10/10 (最高に素晴らしい)
2025年2月22日
Had Wonderful Stay
Had a wonderful stay . The rooms were spacious and comfortable, the facilities were excellent, and the staff was incredibly welcoming. Highly recommend…
Bineesh
Bineesh、1 泊の家族旅行
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6/10 (良い)
2025年2月21日
Ok budget hotel
Room was better than I thought it would be , good clean room and bathroom a lot better than I expected, the food menu is a carvery £14 .50 3 course s could do with improvement on the cooking was a bit of a let down. Would stay again but be better eating out or taking pot noodles
Vincent paul
Vincent paul、5 泊の出張
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4/10 (まあまあ)
2025年2月20日
Robert
Robert、2 泊の出張
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6/10 (良い)
2025年2月19日
One Night Business Trip
Problem with the radiator in the first room. Could not be resolved so was moved to another room. All fine from there
jonathan
jonathan、1 泊の出張
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8/10 (とても良い)
2025年2月18日
All good thanks
David
David、2 泊の出張
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2/10 (不満)
2025年2月11日
D
D、1 泊旅行
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6/10 (良い)
2025年2月10日
SARAH
SARAH、1 泊の出張
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4/10 (まあまあ)
2025年2月6日
Not staying here again
I do alot of travel for work and privat. This hotel looks really good from outside and even online. However, reality is that this hotel is very old and would need a major renovation. The rooms are clean but they are very run down and they do smell weird.
The restaurant has to be pre booked or you can not eat there. Then you are left with the bar that takes about an hour to do a pizza... I was there for 4 nights so I know it was standard... Tried the wellness that is 20 years old and it gives an impression it is dirty.....
In winter months the lobby is not really heated, meaning you are going to be cold.