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great attention

I am not into writing reviews but this time I would like to say that I was positively amazed when I got early into the hotel front desk and the lady did not question anything, she just simply follow up the registration process and gave me the keys. I love her gentleness and kindness. The rest of my stay was simply full of kindness and great service.

Great hotel, good rate, secure and clean rooms! The only complaint, would be that the pool was close because of covid

My uncle says the beds are really comfortable and that the customer service is really great!

This is one of the better hotels in NL. The prices vary a lot, from quite affordable to quite expensive. These days, it's a little more reasonable than usual. The parking is small but sufficient. It seems to be one of the safer hotels, in that the front desk staff do stop visitors, ask who they are, and call upstairs. Sometimes it's a pain to have visitors because they count the number of people who have gone upstairs. If you didn't reserve for two people, the change for that second person is about 250MXN, I think I remember. As I reecall, the restaurant is good, but breakfast isn't included and the tables were socially distant, etc., as we expect. All staff had on their masks against COVID19 and you expected to use them too. The lobby is inconvenient now, because there are no chair and ways to wait comfortably, presumably to keep people from congregating during the COVID19 outbreak. The rooms are comfortable with a refrigerator. It is clean and up to date. Quiet.

Very clean, secure location, good prices, friendly staff,

No muy buena experiencia en el bar No fuimos atendidos por mucho tiempo Preferimos salir

Friendly staff, clean rooms, secure, busy location, but not noisy, good price!

We really liked this place it was so clean and the staff was really kind For sure I will come back to this hotel

It was clean. When I picked this property it was because we got breakfast but when there we did not get it.