エクステンデット ステイ アメリカ オーランド - メイトランド - ペンブルック ドライブ, オーランド

I arrived Monday July 2nd (2) rooms total, it was a horrible experience from the start. Walking down the hall to check into the room we see 2 cockroaches. Disgusting! Get in the rooms use toilet paper roll. No working hot water. Paid $112 per night for a headache. Front desk got a complaint about someone smoking cigarettes on the second floor and asked if it was us, I don’t even smoke cigarettes. 2 days in a row a phone call at 830 in the morning then they came and banged on everyone’s door to search there room at 850 am. No manager present on property checked out early and moved to a diffrent hotel for $8 more per night much nicer. Front desk staff was rude and unpleasant. Constantly smelled like marijuana. Ants infestation in our one room. Never cleaned lobby once while there. Smelled awful.

Booked a junior suite for my husband and I and our two daughters (1 double bed, 1 pull out couch). There were no sheets, blankets or pillows for the pull out couch. When we requested them, we were asked to come to the front desk. Then we were told there were only sheets and blankets available. You book a room for 4, but they only have enough pillows for 3. Our room was $110 that night and one of us slept without a pillow. Swimming pool was disgustingly murky, I couldn't let my kids swim. Not Clean. Not Comfortable. Not worth the $$

Roaches in my room. Front desk said “sorry “. No attempt to correct issue. Could not keep food in my room

Really good.

The room itself was nice and the staff was friendly but the breakfast was limited, consisting of some chewy bars & coffee but no fruit, and the common areas were very dirty.