The guy checking me in last night had the worst attitude. Knew a room wasn’t going to be…
I never got the chance to stay the night because it was over booked &sold out which…
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Check in was in a room at front of hotel with a desk with glass partition. Staff was fine. Our room was on 2nd floor and parking near our room was very limited since it was near the front of hotel. We had to go up some enclosed stairs past full and uncovered garbage cans to get to our room. Once we got in the room it was pure disappointment. The curtains did not close completely and must have been from the 90s. The lamp was busted and the bed was cheap and uncomfortable. The countertops were painted. Additionally the refrigerator door would not open completely since it was flush up against the wall. There was also no coffee pot in the room. We had a grand total of two flimsy pillows on our bed. There were patches on the wall from holes being repaired. The non-smoking room smelledof smoke. We also saw a window of one of the rooms had a bullet hole in it. I would have checked out if another hotel nearby had been available and debated going further But it was not an option, the Holiday Inn express nearby was fully booked. Overall the very worst part was the shabby flimsy mattress. The lack of amenities in the room was pretty sad too, just two bath towels no hand towels, wascloths, shampoo, conditioner, and no coffee. Wow, & still 100 a night!
Amy, 2 泊 の旅行, 2021年07月16日
I booked the suite for my husband and I. It said non-smoking, but it smelled like it was a smoking room. There was a dead mosquito on the bed by the pillow, toothpaste residue chunks in the sink, and blood in the bathtub. We left within 3 minutes of booking this non-refundable stay and went to sleep comfortably at a Holiday Inn nearby for the exact same price.
1 泊 の旅行, 2021年07月01日
The young lady at the desk was super friendly and made things much easier for me.
Melissa, 1 泊の家族旅行, 2021年06月26日
2 泊の家族旅行, 2021年06月18日
The paint was peeling. Cigarette butts everywhere, no hot water for the shower Saturday morning (Suprisingly, there was hot water Sunday), and the mattress was lumpy. No ice machine on the grounds at all.
Parish, 2 泊 の旅行, 2021年06月18日
Room locations poorly marked and verbal instructions not helpful. The ‘paint’ was peeling off the bathtub and it was dirty
Daniel, 1 泊 の旅行, 2021年06月15日
The stay was fine and right next to Top Golf. Did not appreciate the fact they actually charged my credit card $100 deposit. Then I am told it shall be refunded in 3-7 business days. Why charge the card, just have the number as a security deposit.
Frederick, 1 泊 の旅行, 2021年06月05日
1 泊 の恋人との旅行, 2021年05月25日
The hotel is dirty, smells and requires maintenance. The parking area is dark and crowded so there were safety concerns. The hotel room itself was not clean (there were stains in the tub (pics provided), the curtains did not cover the entire window and were barely hanging on the track. The Customer Service Reps were rude, uninterested, unconcerned and were not helpful. Neither one of them so much as greeted me. When I walked in I was met with "name" then was asked for a "DL and CC". I noticed the CSR took a picture of my DL with her personal phone which was extremely concerning. She refused to delete it or provide an explanation to why she took a picture of my DL The WiFi signal was surprisingly strong and allowed me to stream movies for the night. The cleaning staff (a male) was polite and the only individual I encountered that was nice.
Diana, 1 泊のビジネス旅行, 2021年04月30日
I am very disappointed because it is very expensive, the bathrooms do not clean well, the room they gave me smelled of marijuana I asked to change it and I had trouble opening the door, the card did not work and they changed it.
3 泊の家族旅行, 2021年04月22日