Roads to get there slightly complicated but ok once you got into car park!
Enid, gb2 泊の家族旅行
悪い1.0 / 5
Very poor hotel. Pool/health club staff rude and retriction to accomodate members. They would let us use the pool with kids and had one member using half th pool.
vikesh, gb1 泊の家族旅行
素晴らしい5.0 / 5
Excellent Customer Service.
We have stayed at the Leicester Hilton many many times however after poor service just over a year ago we decided to stay at other establishements (Marriott Leicester).
After seeing an offer on your website we decided to book it again although rather apprensively.
Well I was totally amazed by the awesome customer service we received by the reception housekeeping and restautant staff.
They were all extremely helpful.
Great attitude and very friendly.
kulvinder, gb2 泊 の恋人との旅行
まあまあ2.0 / 5
Few issues need sorting
Didn't meet my expectation of a 4-star or 5-star hotel. Had few specific issues (which might not be applicable to other rooms) with the room which I have raised to the front desk. I will be emailing the management very soon as those issues were basic but very significant and need to be sorted out. If you have been to some low-cost brand hotel and thoroughly enjoyed your stay and had good night sleep, I would think that you might have to reconsider planning to book your holiday with this hotel. My family didn't have a pleasant experience with this hotel. On the other hand, breakfast was lovely. Staff that I have spoken to were very nice and accommodating. Again, few issues have let it down.
Jeffrey, gb1 泊の家族旅行
良い3.0 / 5
Charged 6 pounds per night for parking.
The location does not justify a parking fee nor was one disclosed when making the reservation
Would not stay again