I asked staff for replenishment of tissue paper and this staff said “I will send your room” but finally any staff never came to my room.
Kansuke
Kansuke、6 泊の出張
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月17日
Bethany
Bethany、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月15日
DON'T STAY HERE!
My families request of having ajoining or close rooms was denied. We couldn't even check into our second room when we checked into the first because the second room wasn't cleaned yet. We were given dingy roll out mattresses. Hot water did not work at all. Ac did not function at all.. Free breakfast was powdered eggs and stale bagels
Joe
Joe、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月15日
Kenya
Kenya、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月14日
Eehhh…
Check in was quick.. however their keycard machine was not working. So we had no room key for our whole stay(which was 1 night) so that was an inconvenience. Can’t get in the hotel, on the elevator or in your room without an employee. I don’t know how they were able to remember who stayed in whose room as they didn’t ask for an ID or anything. Breakfast was ok.
Stephanie
Stephanie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月14日
Nice and convenient
Amazing location, walking distance to everything. The room is great and comfortable
Lily
Lily、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月13日
An affordable hotel which is great for short stay. It is close to most touristy attractions. The bar inside the hotel was very good.
Sara
Sara、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月13日
Had a wonderful time, only didn’t get a room key cause the computer was broken. But the free breakfast made up for it!
Telly
Telly、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月13日
Great stay
It was great
Mohammed
Mohammed、5 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月9日
Get away
. Very pleased and cleaned
Latoya
Latoya、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月9日
Jenifer
Jenifer、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年12月8日
Unhappy quest
Bathroom light and foyer light didnt eork upon arrival. Bathroom lighting is horrible. Towel rack broken and unsteady. Toiletries inadequately supplied. We had to ask a few times for items needed.
MItchel
MItchel、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月8日
Claudreal
Claudreal、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月8日
Samuel
Samuel、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年12月6日
Thief on property staff.
Maintenance was called to room to look at AC unit. Money and credit cards were taken and now property will not respond to request for an investigation. Send request to corporate office who refers me back to property.
We have stayed here previous times without any issues at all.
Christi
Christi、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年12月5日
Francisco
Francisco、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年12月1日
Anthony
Anthony、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月23日
Hajime
Hajime、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月23日
Unresponsive and ill prepared
Our group of four stayed here for one night. We traveled to New Orleans for The Eras Tour. We were pleased to find a familiar named hotel within walking distance of the stadium. When we arrived the line to valet our car was very long. They seemed to be ill prepared for the amount of people. Unfortunately this was a recurring theme throughout our stay. However the front desk staff was friendly and the hotel had added fun decorations to the lobby which was a nice touch. Our room was clean and beds were comfortable, but we were only provided with a half used roll of toilet paper. When I attempted to call the front desk I found that our phone was not working. When we checked out the next day the attendant attempted to give me keys for the wrong vehicle. Meanwhile we had not requested our vehicle yet. When we did request our vehicle they could not locate our keys nor did they verify our claim ticket before handing our keys over. Finally the receipt we received did not match the amount drafted from my account. In fact I was overcharged by almost $200. When we arrived home we attempted to reach out to the hotel via phone and message but they were not returned. We had a great time at the concert but our trip was soured by our stay. Based on my experience I would not recommend this hotel and in the future I will think twice before booking with this chain.
Maria
Maria、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月20日
The incidental fees were absolutely insane ! The single king bed room looks like they just took out the two queens & placed a king to one side. Electrical outlets & things were crooked/looked unsafe, the room just looks unfinished. The bed was comfy though
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月19日
Kathryn
Kathryn、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月19日
OK STAY
The hotel was in a good location, but for the room itself, the room wasn’t getting cool like should, my coffee pot wasn’t clean and there was and old used coffee filter laying next to the coffee pot. Other than that, my stay was ok at best