Could not get in tonthe fridge. Cabinet claps in the way. There was no moving it so they…
The check in was great, the lady at the desk was very friendly. The pool was nice and…
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Leann, 1 泊の家族旅行, 2021年09月08日
Room wasn’t fully cleaned or ready when I got there and the hallway was blocked with the maid carts and it’s in the evening so way past check in time I couldn’t get any refund because I booked through you guys km done with hotels.com cheaper to call hotels directly and im not stuck with one that’s nadty
1 泊の出張, 2021年09月06日
The entrance doesn’t have a level entrance, hand rails or ramp. Also not everyone uses direct tv and direct tv is confusing. Directions in how it works and how to use it would be helpful.
ElRae Louise, 1 泊の旅行, 2021年09月04日
Difficult with checking in, clerk didnt understand that reservation was prepaid, after clarification from clerks boss that it was okay reservation was prepaid, had to wait 30 minutes since room wasnt cleaned, had to wait for maid to clean room. I was told 2 times complimentary breakfast was served from 6am to 10am. Went downstairs for breakfast at 9:18 am, desk clerk said breakfast was over at 9am. From waiting at least 30 minutes to check in because of the confusion to waiting another 30 minutes for the room to be cleaned an then not able to get breakfast was a total disappointment.
Vivian, 1 泊の出張, 2021年08月05日
Do not stay here. Didn't get to actually get in our room until almost 2 hours after check in time (5:00). Pool was empty in the middle of summer (103 degrees) even though it was promoted in the booking, ice machine was broke and receptionist was rude.
1 泊の家族旅行, 2021年07月31日
Ice machine was broken the pool had no water in it. No amenities in the room such as soap or shampoo. Did not check in room till 6 pm and had to wait for room to finish being cleaned.
Ursula, 1 泊の友人との旅行, 2021年07月30日
Although the property did not have a pool, the staff was very nice and accommodating to our group. The rooms were clean, air conditioning was cold, there were plenty of towels, and the bed was comfy. For the price this is a great place to stay.
3 泊の友人との旅行, 2021年07月29日
Not a good place dirty, room wasn't ready ice machine broke
candy, 1 泊の家族旅行, 2021年07月29日
No pool. It's a store room. The property is very out-dated. All of the stains on the carpet on the way to the rooms were just a precursor to the rooms, themselves. Their web page said there was a fridge. No fridge. No pool. 2 towels. 1 small shampoo. Made the Motel 6 next door look luxurious. Good breakfast - but only 4 seats at 2 tables - for a packed hotel. I've stayed at Windham grand hotels around the country, so I thought it would be OK. It was not. It was - and is - and will always be - a dive. My kids call it a roach motel. I see why, but never again.
1 泊の家族旅行, 2021年07月23日
I booked a suite, and upon check in, was given a standard 2 qn. I asked the front desk to fix it, and they said the info that came from Hotels.com said I had booked a standard room. Refused to fix the error, and pretty much said I'm screwed. Room was dirty, bed soft, décor from the 70's, carpet looked nasty. The worst part was, the shower tub did not drain properly. We were standing in 4" of water after a 3 minute shower. It would take another 10 minutes for the water to drain. Breakfast was cereal and waffle maker. This is our second to the worse stay ever.
Chao, 3 泊の家族旅行, 2021年07月21日