Staff were extremely pleasant and willing to help.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月18日
The hotel was very nice and clean. Staff very friendly. What I didn’t like to much was the maze I got lost many times lol
Brenda
Brenda、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月17日
Hotel was great. Loud guests were not. Had some drunk people one night.
James
James、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月16日
Mike
Mike、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月16日
Brenden
Brenden、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月15日
Diane
Diane、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月13日
Nice Hotel
Great location. Room was clean and comfortable
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月12日
Tyler
Tyler、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月11日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月11日
Very nice, clean but older hotel
A very clean older hotel situated on main street very close to everything. It was very quiet and we enjoyed our stay. Parking is very limited but we were able to find a spot so was very convenient not have to drive and use bus tickets provided. One of hot tubs didn’t work so there was only one to use and there was no info about during booking. Restaurant didn’t look too nice so we didn’t go there.
Anna
Anna、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月7日
Huge Disapointment! Upgrade!?
I have stayed at this hotel many times with great experiences everytime I’ve been there. This time was so bad, I will not go back.
When I checked in, I was thanked for coming back as it is a regular stay for me. I was told that I was getting an “upgrade” and I would really enjoy my room and my stay. The last few times I had massive rooms with a fire place and it was beautiful so I figured this time would be really special. Boy was I wrong. The room was about as big as my bathroom (tiny). You couldn’t even fit 2 people in the bathroom at one time. The only difference in this room that maybe could consider it an upgrade is that there was a vaulted ceiling. There was two double beds in this “superior” room. It was absolutely freezing!! The door to come into the room was right beside a vent that was pumping out cold air (outside it was -5
Cel) so why ice cold ac!? Then the door to the balcony which overlooked a parking lot and another hotel which was so close you couldn’t open the blinds cause everyone could see in from the other hotel. The door leaked cold air from the outside really bad. The heating unit was about 6” from the bed so you couldn’t keep the heat on to warm up the room cause it felt like the bed was gonna catch fire. I paid almost 600$ cad for two nights. Never again! There are plenty of other nice hotels in Banff that I’m sure would love my business. Upgrade she says. Upgrade!! Shameful
Oh and the room was filthy!