シー ワールド リゾート

車がないとロケーション的には厳しいかもしれませんが、子供にはプールもシーワールドも行けて最高でした！予約した時に、シーワールドも利用出来る内容がわかればもう少し早く到着して、遊べたのに残念でした。朝食も美味しかったです。また、利用したいと思います。

プールが楽しかったです

Hotel did not make any effort to help us celebrate our son’s birthday eventhough we notified them many months in advance. As good class member of hotels.com, we were meant to be provided with free bottle of wine - that did not happen either.

We thouroughly enjoyed our stay in a reburbished Deluxe room. Good space, comfy beds, large smart tv (great for casting), good shelving, lovely bathroom. Staff very friendly and helpful. Nice selection of dinner options. Seaworld is right next door and the pool area is open late with lifeguards on duty. The bar area is very nice to enjoy a drink at the end of the day. The concierge is a great option instead of hauling your own luggage to your room. Couldn't fault much, will definitely stay again 🙂

Great spot for kids, needs a bit of TLC but overall good stay

Great family resort, super location for all theme parks (especially Sea World). Rooms good size and recently refurbished. Comfy beds. Pool and splash park great for kids, only negative would be food prices at resort’s restaurants and quality of their food. Breakfast (we paid for it to be included) was ok but nothing special.

Disappointed with boatshed restaurant closing so early despite all the good promotion. Walked in 10 minutes before closing. Staff looked at us and didn’t bother advising that it’s closing soon. That would have prompted us to order straight away. Was told the kitchen is shut when we went to order just a few minutes after 8.

We paid a lot to stay (average $460 AUD per night). For that we were very underwhelmed. While our room (a ‘deluxe double’) had been updated, it was small, no minibar (or even a bottles of water) there was no fan in the bathroom. There were vending machines but the ones near our rooms were out of order. A lot of the resort was tired, in particular, the pool area where we spent most of our time, was directly from 1997, needed painting and maintenance. There is nowhere to hang wet clothes or towels (which is clearly lacking as all rooms have bathers and towels drying on chairs outside their doors). It was still fun for the kids but needs an update desperately. The service was generally courteous (except bell staff do not wait for guests at lifts) and friendly but very slow and usually incorrect/something missing. For example, there was usually something missing from our room service order (eg. cutlery or a drink or sauces) AND it finishes at 11pm. On two occasions we asked for our room to be made up early (as our baby needed to nap in the afternoon) and on both occasions they said they would, but did not and interrupted the baby’s nap on both occasions. Most of the restaurants do not open at lunch and you are forever eating chips. Also, brace yourself for face tattooed locals and their unruly offspring...

It’s was alright just slow in check in and out and the worst off all was 1 night there’s was no parking at all we have to parked out on the street, we travel with 2 family with different room and can’t find a parking spot. They should allocate a parking spot per room.

Great place for families. We stayed for two nights over the Christmas period and loved it. The lobby is nice, Concierge and staff were helpful and friendly and the rooms were modern, comfortable and clean. We stayed in one of the refurbished deluxe rooms on the ground floor with a garden outlook. The water park was great fun and good for children of all ages. We tried the Japanese restaurant for dinner and had a lovely Christmas lunch at shoreline. Could not fault either dining experience. Santa visited the Christmas lunch and gave every child a gift, it really made the day exciting for them! Would definitely recommend this resort for families and especially the deals with the theme parks included as it pays for itself. We visited movie world in the morning and seaworld in the afternoon. The downsides: can hear everything in the neighboring rooms and also there were constant upselling emails directly from the resort in the weeks leading up to the stay.