I love staying at this hotel when I run the QCM. They treat the runners great and the…
First time staying here and everybody loved it. The beds were not too soft... very good…
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We had a rough start to our stay but the Manager, desk staff (Omar) and staff made up for it huge. They found us a more suitable room and treated the kids to a treat. They definitely went above and beyond. Best customer service we’ve had in awhile
Amanda, 1 泊の家族旅行, 2021年09月03日
The kids enjoyed the Waterpark. The room was clean. Check in was quick & easy. No issues 😊
Natalie, 1 泊の家族旅行, 2021年08月26日
Cat at the front desk was amazing. Whole front desk was actually hospitable. Ironically you rarely see that. And we hotel often.
Chandi, 1 泊の家族旅行, 2021年08月25日
The kids had a blast on their water park comfy bed but the room quality of air ventilation is not that good no exhaust in the wash room, on the hallway going to the room smell like dump. Kids love the water park and breakfast meal.
Janette, 2 泊の家族旅行, 2021年08月25日
Sandra, 1 泊 の旅行, 2021年08月20日
It was not a pleasant experience. Our room was way in the back. The only exit close to us was a locked fire escape. Parking was a joke. There was a truck with a boat trailer in the front lot. Took up 5 Parking stalls. They should have parked in the back where there was more room. I have a hard time walking. So it was very uncomfortable for me. And to get to the pool. Very overcrowded. I went for a coffee in the front. There wasn't any. Then they cleaned it up and wasn't serving anymore. People in the hallway drinking. Not good. If tbey want to have something to drinking. Go to a lounge or stay in your room. So it was a very unpleasant stay for us.
Ruth, 1 泊の家族旅行, 2021年08月20日
This hotel is great for families. Lots of fun at the water park. The hotel is noisy though, kids screaming in the hallways. The hotel suffered a power outage early morning and it was a full hour of zero power. Thank goodness I didn't have an airport call, as it was pitch black in the room. I know that could happen anywhere, but it was unnerving. The breakfast room is quite small considering the size of the hotel. They should look at families reserving a time to access it, to keep the lines at a minimum. Parking was a bit of an issue, as there aren't enough parking spots for the size of the hotel. If I came back late, I had to wait for someone to come out of the hotel before I could park, or park on a very busy street (main thoroughfare).
Leslie, 2 泊の友人との旅行, 2021年08月20日
The hotel and room were nice. The room was renovated nicely. My room was at the end of the building right beside the stairs. Surprisingly, there were lots of people using the stairs. Luckily this stopped by 10pm.
Dean, 1 泊のビジネス旅行, 2021年08月19日
It was a good stay. My kids enjoyed the pool
phoebe, 1 泊の家族旅行, 2021年08月09日
We’ve have stayed here previously as expected the staff were amazing and helpful, room service was very fairly priced and delicious, breakfast was disappointing- past stays it has been a breakfast buffet (I’m assuming due to COVid) it is now plated, the included options were lacking especially the kids menu (cereal would have been a nice option in the kids menu)
Jillian, 4 泊の家族旅行, 2021年08月08日