シェラトン グランド シカゴ (シカゴ)

冷蔵庫が使えない。エアコン(暖房）が弱い。セイフティボックスが小さくKey式で面倒、WIFI有料

清潔感があり、ベットの使用感はとても良かったです。気になる点は、部屋全体が寒いこと、隣の水流音がかなり聞こえること。それ以外は快適でした。

Room and view were great. Family stay is fine. Expect some noise with small children at the hotel and festivities across the hall around the holidays. Hallways were a bit messy by the morning. Wish there were less expensive public parking close by. Overall, we would go back.

The hotel was good. So my family and I went down to the lobby by the bar and we sat at the table let the kids play on there iPads and we all just hung around. The table was very dirty and we asked them at the bar if they could wipe it down. They told us to find someone to do it. I went to the front desk to speak to a manager and he never came. The last thing was when we were leaving we went to valet to get our vehicle and took over 40 minutes and they never said sorry or anything on top of it they still charged us the 69.00 dollars.

Water backed up in the tub during a quick shower to well over the ankles. Elevators are EXTREMELY slow. The line to get on the 1 of 6 elevators just after our check in was over 49 minutes. Hotel is showing its age.