This is a small family hotel on one floor of an old, charming building. Our room was lovely, with a grand high ceiling and a big balcony. Our plane landed after the reception desk closed at 3 p.m., so I followed instructions and called. The husband spoke only a little English, but we communicated, and met at the front door of the hotel. He was very gracious and showed us how everything worked. An Italian breakfast was all ready for us to enjoy in the morning: pound cake his wife had baked, espresso, and some extras in the refridgerator. A good experience!