カーサ コロニアル ヴィンテージ ホテル

Comfortable king bed! The location is great too. Next to all the restaurants and rental locations.

Nice quaint place, great location, breakfast was delicious! The owner was very friendly and helpful!

Good hotel, good value for ypur stay if you get it at a good price.

Very good! The room was bigger than I expected. Very clean and the decor was very nice. Staff were very helpful and gave me some good recommendations and advice about things to do and how to get around in Tulum. Bicycle rental at the hotel was very convenient. The only thing that wasn't perfect was that the AC broke towards the end of my stay and they didn't get it fixed promptly. It didn't matter though since the weather wasn't too hot.

Hotel Casa Colonial was absolutely lovely and a particularly good value the week I spent there with my son. Yes, they were doing some construction during the days that got noisy but really it said more to me about their level of care and commitment to keeping the hotel in great shape. The maintainance man and his crew were so nice and the whole property is very charming and clean, we loved our room and slept perfectly in comfort.

If you are giunge ti work in Tulum for a Fer days is a good option as everything is almost at walking distance.

Excellent friendly service. Well kept grounds. Fantastic location. AC worked perfectly and the bed was confortable.

Best deal in town.

The best word to describe my stay here is: value! Comfortable, safe, clean hotel in the middle of the centro. Nice staff. Spacious room. Good AC. And Good wifi. All you need after a day at the cenotes.

The first night we had to switch rooms because there were leaks in the bathroom ceiling. Once we got settled in our second room we went downstairs to get in the pool, it was dark green and obviously had not been functioning for quite a while! It was disgusting! We were very disappointed because we only picked this hotel because it had a pool, as it is not close to the beach. The only good thing about that hotel was Carla (working the front desk) telling us where to go and how to get there, she was a gem. When we woke up the next morning the water was not working and the toilet wasn’t working. We were told that it was going to be fixed within about thirty minutes so we went to breakfast but came back to the same issue. There was literally RAW SEWAGE spilling down there walkway! They offered us to commute to a shower at a rundown hotel down the street which was unacceptable. So we said we were going to leave and would like a refund. The manager said she would honor our refund, just have hotels.com to start the process and they would accept it on their end. The manager ended up denying my refund and I am still disputing. Please stay away from this hotel!! The manager is rude and a liar and they falsely advertise many aspects of the hotel.