Joan at check in was fabulous; then it went slowly downhill from there. The Crane has all the potential to be great again, but right now, it just doesn’t have that Wow factor. The Reception area is not at all welcoming…a few old blue cushioned chairs and sofas scattered about. The rooms are spacious but have no character or charm. They need a little Caribbean flare to brighten them up…paintings, plants, shells, local artisan handicrafts, anything!! The sitting areas are boring and plain and so are the restaurants. The food was good but served in a lackluster environment. None of the elevators worked, the railings leading to the beach are chipped and worn, and the place overall looks old and neglected. The best thing going is the view. A word to the owner…give this old charmer the TLC it deserves. The minimal cost to make this crusty gem shine again would be well worth it.