ハイアット リージェンシー セントルイス アット ジ アーチ

ロケーションは素晴らしかった。でも、残念ながらホテルでは快適に過ごせなかった。 それはチェックインして部屋の中に入ると清掃がされていなかった。お風呂には汚水が溜まったまま。2日宿泊したのに部屋の清掃には誰も来なかった。残念。

初めてのセントルイス滞在先として選んだホテルがここ。ダウンタウンにあるし、大好きなステーキハウスも中にある。今回はちょっと贅沢にジュニアスイートに宿泊。広々していて、また何よりベットが快適すぎる。次回の滞在先として必ず押さえておこうっと。

Good stuff and Good services.but summertime room keeping is so bad.

ホテルの従業員の方々がみんな親切で、とてもくつろげました！お土産屋さんや、レストランも入っているので便利です。 部屋のコーヒーメーカーが壊れていたのが残念でしたが、すぐ交換してくれました！

ロケーションは良い。室内は普通。 設備は古めだが、清掃はされている。 ツインの部屋のお風呂はシャワーのみで、バスタブはなし。値段相応。 朝食付きのプランで、朝食をいただいた。ビュッフェスタイルで、とても美味しく選択肢も多かった。ただ、ビュッフェは7:00オープンなので、フライト時間が早いとき注意が必要。 1Fにスタバがあり6:30からやっているので便利。

We had a great stay except we had a little trouble with the parking garage but the staff resolved it quickly. Will return!

Paying over a $100 for a room and parking is not included is a bit ridiculous. The screaming and fighting teenagers from the rooms down the hall didn’t stop even after security was sent. We will never stay here again.

The hotel itself is nice! I will say that. However there are a few issues that I ran into! There are restaurants located inside of the hotel, with that being said it is common to have leftovers that may need to be reheated. There is only ONE microwave for the ENTIRE hotel which is huge and the ONE microwave is located on the first floor which posed a huge INCONVENIENCE for myself and my spouse. Secondly, the drink machines are very far from rooms and the convenience store was closed leaving us no way to purchase medicine or even bottles of water. Unfortunately, the amenities were lacking. In general I felt very inconvenienced! The hotel was nice though, the room was clean, nice view, and the restaurants located in the lobby were great!

We were on our way back home and decided to stay the night at St. Louis. Since this location is right on the park where Arch is located, I got excited and booked it immediately. I didn't think twice as it was Hyatt regency and I knew it will be great place to stay. However it was not!! 1st, the receptionist was mean as hell. She was talking as if she is doing me a favor. 2nd, the rooms were very congested. I paid for a city view but it was 80% building view and 20% corner city view. And the way windows are positioned, you will have to go to the window and look to your side to see it. So it's pointless.. don't bother to pay for that.. it was a joke. 3rd, the atmosphere in the hotel was ok. Weed smell everywhere. Random street folks are entering through the parking lot. I don't want to be disrespect but when you are staying at Hyatt, you expect a decent crowd however it was not. People were yelling. As I was standing on the line to check in, I felt like I am waiting on a bus stop. Overall it was not what you would expect. Save the money and book a different hotel if you want the luxury. If you don't care about the luxury factor then it's fine. Basically it didn't feel like I stayed at a 4 star hotel. It felt like a cheap Inn.

Everything was great - I did think the fee for parking was a bit pricey but other than that it was a great stay - understand that some restaurants closed due to COVID but overall stay was fantastic - I would stay there again if in the area.