2/10 (不満)
2017年8月23日
Never again during promotional deals to locals
I booked the reservation as I normally do with Expedia and knowing that this was a promotional summer weekend to locals in the island . Nor was I told .
First it started with giving away my prepaid room category then they switch me to a different room promising to give me the correct room type the following day . Upon arriving at the room there were no lights in the room I had to call downstairs and wait 10 minutes for someone to Show up with my balls the guy told me that the room had been under rug renovation as an excuse for the lighting situation .
The following morning went to breakfast at to wait 20 minutes to be seated because of the overcrowded situation , then we headed for the pool which needless to say he was completely full with lounge chairs nowhere to be seated hot to put my stuff in the ground to go into the pool everything for the water was Murky you could not see the bottom in fact I stepped on a plastic bottle . The suntan lotion had drifted to the pool edges and you could see the disgusting residue around it . The following day the poor conditions were no better nor was the available lounge chairs . The front desk was so slow that having two persons in front of you meant a 15 minute wait because the check-in was more of a travel agency style booking .
In their behalf I must say that the staff was very patient with my irate condition and they try to remedy my request .
jose、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
