カントリー イン & スイーツ バイ ラディソン ルイスビル テキサス (ルイスヴィル)

Was NOT what i was expecting via the trip advisor reviews! Hotel was obviously having renovations done throughout as walls were spot painted throughout. Flooring was old and outdated and needed vacuuming in halls. Pool was a No-go when we noticed that it had a yellow tinge to it and water was standing still-no filteration was running. Our room was decent. bedding did look clean. they missed vacuuming some chips under bed between nitestand and bed. ac/heat unit was old and musty. Room was somewhat cleaned, lotsa lint left behind from cleaning rags. Restroom was cleaned well however sink had a leak and we had to put towels down underneath so as not to get our feet wet as we used sink and also to not slip! the flooring had been mopped but was very sticky. Breakfast lady staff did great job at keeping food stocked and areas clean but eggs had a funky taste. Probably will not stay here again. :(

Place was a nightmare from check-in to check out and I complained then they stole my deposit and won't credit my card. Thanks to hotels.com crediting a night free.

We booked a suite with a king bed and pull out couch for 2 adults and 3 children. Upon arriving and checking in, we proceeded to go to our room on the 4th floor. We opened the door to the room and it had not been cleaned. In fact the room like a bomb had went off inside it. My family and I went back to the front desk to be given a new suite. The front desk clerk stated they did not have another suite available. We asked for the next biggest room and were told that it would have to be a double queen for 5 people. I asked for a rollaway... but they did not have any. We asked for a refund for the difference in the rooms, but was told there was nothing he could do about it. The hotel seems to be having renovations going on, but the room looked clean and the bathroom was nice and spacious. One of our children ended up sleeping on one of the lay back chairs from the pool. It was a bad experience and even though the man at the desk was semi nice. He seemed a bit perturbed by the situation.

My third time staying while visiting and the front desk ladies are always nice and welcoming..breakfast is always good..I never have any problems