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Renaissance Kuala Lumpur Hotel & Convention Centre

4.5 star property
Luxury hotel with full-service spa, connected to the convention center, near Kuala Lumpur Forest Eco Park

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Photo gallery for Renaissance Kuala Lumpur Hotel & Convention Centre

Bar (on property) - Renaissance Kuala Lumpur Hotel & Convention Centre (Kuala Lumpur)
Club Suite, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace - Renaissance Kuala Lumpur Hotel & Convention Centre (Kuala Lumpur)
Reception - Renaissance Kuala Lumpur Hotel & Convention Centre (Kuala Lumpur)
Lounge - Renaissance Kuala Lumpur Hotel & Convention Centre (Kuala Lumpur)
Minibar, in-room safe, desk, laptop workspace - Renaissance Kuala Lumpur Hotel & Convention Centre (Kuala Lumpur)
Near Kuala Lumpur Forest Eco Park, Renaissance Kuala Lumpur Hotel & Convention Centre offers a tranquil oasis with a poolside bar and lush garden. Families love the playground, kids' meals at the on-site restaurants, and activities like rock climbing. With Mandara spa treatments and an outdoor pool with waterslide, this hotel is perfect for relaxation.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Spa
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Waterslide
  • Pool bar

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
$112 nightly
The total price is $123
Jan 5 - Jan 6, 2026
Total with taxes and fees

Why we love this property

Spa escape
The full-service spa opens daily for total rejuvenation. A 24-hour gym awaits fitness enthusiasts while rooftop and ground gardens offer serene spaces.
Rooftop city oasis
Located in the city center, this luxury hotel boasts a rooftop garden and poolside restaurant. Urban elegance meets culinary delights.
Diverse dining choices
Savor culinary adventures at 2 restaurants with local and global cuisine. Poolside views enhance dining. A bar and diverse food options complete this feast.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Renovated in 2023
Sofa bed
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Renovated in 2023
Sofa bed
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Renovated in 2023
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Renovated in 2023
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LED TV
Pillow menu
  • 635 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Renovated in 2023
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Renovated in 2023
Sofa bed
  • 408 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Double Bed

Club Suite, 1 Double Bed | Living room | 48-inch LED TV with digital channels

Club Suite, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LED TV
Pillow menu
  • 1236 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 Twin Bed, Pool View (Pool Access)

City view

Room, 1 Twin Bed, Pool View (Pool Access)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Renovated in 2023
Sofa bed
  • 408 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living room | 48-inch LED TV with digital channels

Presidential Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Dining table
LED TV
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
Renovated in 2023
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LED TV
Pillow menu
  • 635 sq ft
  • Sleeps 3
  • 1 Double Bed

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Total with taxes and fees
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About the neighborhood

Map
Corner Of Jalan Sultan Ismail, And Jalan Ampang, Kuala Lumpur, 50450

What's nearby

  • Kuala Lumpur Forest Eco Park - 1 min walk - 0.1 km
  • Kuala Lumpur Tower - 9 min walk - 0.8 km
  • Petronas Twin Towers - 10 min walk - 0.9 km
  • KLCC Park - 12 min walk - 1.0 km
  • Central Market - 3 min drive - 2.3 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive
  • Kuala Lumpur Sultan Ismail Station - 19 min walk
  • Kuala Lumpur Masjid Jamek Station - 21 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 27 min walk
  • Bukit Nanas Station - 1 min walk
  • Dang Wangi Station - 3 min walk
  • Medan Tuanku Station - 9 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Cafe: In House - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Hard Rock Cafe Kuala Lumpur - ‬3 min walk
  • ‪Xin Cuisine - ‬2 min walk
  • ‪R Club Lounge - ‬1 min walk

About this property

Renaissance Kuala Lumpur Hotel & Convention Centre

Renaissance Kuala Lumpur Hotel & Convention Centre features a free kids' club and puts you within a 15-minute walk of Petronas Twin Towers and KLCC Park. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 2 restaurants. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Public transportation is just a short walk: Bukit Nanas Station is steps away and Dang Wangi Station is 3 minutes.

At a glance

DONE

Hotel size

    • 406 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (MYR 10 per day)
    • Secured onsite valet parking (MYR 70 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Train station shuttle available 24 hours
    • Bus station shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Children's menu

What to do

  • Rock climbing

Working away

  • 27 meeting rooms
  • Computer station
  • Conference center (28148 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Waterslide
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bus station shuttle
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 48-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara. The spa is open daily.

Dining

R Bar - This bar specializes in local and international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
H2O - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Evolution Café - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 108 for adults and MYR 54 for children

Parking

  • Covered self parking costs MYR 10 per day
  • Secured valet parking costs MYR 70 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Kuala Lumpur Renaissance
Hotel Renaissance Kuala Lumpur
Kuala Lumpur Hotel Renaissance
Kuala Lumpur Renaissance
Kuala Lumpur Renaissance Hotel
Renaissance Hotel Kuala Lumpur
Renaissance Kuala Lumpur
Renaissance Kuala Lumpur Hotel
Renaissance Kuala Lumpur Hotel
Renaissance Kuala Lumpur Hotel & Convention Centre Hotel
Renaissance Kuala Lumpur Hotel & Convention Centre Kuala Lumpur

Frequently asked questions

Does Renaissance Kuala Lumpur Hotel & Convention Centre offer free cancellation for a full refund?

Yes, Renaissance Kuala Lumpur Hotel & Convention Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Renaissance Kuala Lumpur Hotel & Convention Centre?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Renaissance Kuala Lumpur Hotel & Convention Centre?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Renaissance Kuala Lumpur Hotel & Convention Centre?

Yes. Self parking costs MYR 10 per day. Valet parking costs MYR 70 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Renaissance Kuala Lumpur Hotel & Convention Centre?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Renaissance Kuala Lumpur Hotel & Convention Centre and nearby?

Have fun during the warmer months with activities such as rock climbing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Renaissance Kuala Lumpur Hotel & Convention Centre also has a waterslide and a 24-hour fitness center, as well as spa services and a garden.

Are there restaurants at or near Renaissance Kuala Lumpur Hotel & Convention Centre?

Yes, there are 2 onsite restaurants, featuring local and international cuisine, pool views, and poolside dining.

What's the area around Renaissance Kuala Lumpur Hotel & Convention Centre like?

Renaissance Kuala Lumpur Hotel & Convention Centre is in Golden Triangle, a short 1-minute walk from Bukit Nanas Station and 11 minutes' walk from Petronas Twin Towers.

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Reviews

Renaissance Kuala Lumpur Hotel & Convention Centre Reviews

8.6

Excellent

8.6

Cleanliness

8.8

Location

8.8

Staff & service

9.2

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • The pool area is big, fun, and suitable for kids with a separate children's area and plenty of food options nearby. (8 reviews)
  • Breakfast had a good selection of quality food and a wide range of delicious options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Beautiful property; great location
Gary, 2-night trip

10/10 Exceptional

Great location!
David, 3-night trip

10/10 Exceptional

Very nice hotel and friendly staff near to Klc towers and trams for Bukit Bintang, I will recommend this hotel
Mohammed jassim, 1-night trip

10/10 Exceptional

My kids loved the pool area and kids play area. It’s a great family friendly hotel in a great location close to KLCC and twin towers. I would definitely stay here again. The breakfast was extensive with lots of options.
Ahlam, 5-night trip

10/10 Exceptional

From check in onwards staff very friendly and helpful directions re restaurants and places of interest . Had 2 beautiful rooms overlooking the pool. The pool had also a great separate childrens area not attached to the main pool. Also good poolside restaurant plenty of choices re food.would stay here again if in Kuala Lumpur.
Mary, 4-night trip

10/10 Exceptional

Very nice hotel and very clean, happy to stay here and the food very nice. Hope next come to Kuala Lumpur and stay here again
Kartiwi, 4-night trip

10/10 Exceptional

We enjoyed our stay!

It’s an excellent property close to the Petronas twin-towers, KL tower and walking distance to all the must see sites. They also have excellent breakfast bullet spread. Wd enjoyed our stay.
Juliette, 4-night trip

10/10 Exceptional

We love it very much especially the kids section
1-night trip

10/10 Exceptional

Excellence customer service. Liked their attention to ensure special request accommodated. Thanks!
Ahmad Syahir, 1-night trip

10/10 Exceptional

We had a fantastic time here with our family 8 years ago, so we decided to return. The latest refurbishment has exceeded our expectations! The kids thoroughly enjoyed the pool, and the staff's friendliness and helpfulness really stood out. The breakfast has a wide range of delicious food options too! In fact, we liked it so much that we've cancelled our other hotel booking for when we come back to KL after our stopover to Langkawi and booking the Renaissance instead! 🙂
fahmida, 3-night trip

10/10 Exceptional

Very friendly staffs.
Kanaga, 2-night trip

10/10 Exceptional

front desk staffs are very friendly,
Guofu, 2-night trip

10/10 Exceptional

Busy pool with limited beds

Excellent location near tram and KLCC. Rooms clean and spacious. Pool was cold and extremely busy with limited beds available.
Zunaid, 7-night trip

10/10 Exceptional

Centralise and kids friendly environment.
Muhammad Fahyyaz, 2-night trip

10/10 Exceptional

The room was nice, not only having a shower booth but also a bath tub.
Tomoo, 2-night trip

10/10 Exceptional

Celebrated my birthday here and we were greeted with a lovely complimentary deco by the hotel. Kids friendly property. My son loves it so much. Love that we have this in the middle of the city. Walkable to monorail station. Satisfied breakfast selection. Spacious room and bathroom including bath tub and bidet. Downside is room facing kl tower will have problem sleeping due to the very loud noise at night because of the rempits.
Fariza, 2-night trip

10/10 Exceptional

Rashman did a good job in servicing my family even though we got a late check in. Thanks a lot
Hazwan Aizat, 1-night trip

10/10 Exceptional

The hotel staff are incredibly friendly and accommodating, and the rooms are spacious and clean. However, slippers are not provided. On the bright side, the pool is excellent, complete with fun slides. The hotel's location is convenient, just a 10-minute walk from the Twin Towers in KLCC. Plus, there's a Starbucks within a one-minute walk from the hotel. I highly recommend this hotel.
Wai Yee, 3-night trip

10/10 Exceptional

Best experience in KL! Wish their rooms had a washing machine. Washing your clothes at the hotel is extremely expensive! Keep that in mind otherwise the amenities and housekeeping was unmatched 👌
Faris Amad, 15-night trip

10/10 Exceptional

First time being here, it was to try out their water park for kids. Needless to say, we enjoyed playing with my kids at the pool. Second time coming here to celebrate birthday of our kids since they love to play at park again, and the location nearby KLCC. Request for a surprise during booking and they did not let us down. A beautiful decoration and cake were made to our room during check in from the Loyalty team (Diah, Lina, Saras, Aisyah, Ifah, and Amalin. Thank you also to the front desk officer, Amelia for smooth check out and final surprise.
Ahmad Syahir, 1-night trip

10/10 Exceptional

Kids happy with the waterpark, parent happy with the refurbished room. Shower area a bit cramp. Unable to enjoy much the breakfast as were bumped to exec lounge due to overcrowd. But it is ok for us. Staffs were super attentive and friendly. Didnt get their names but all of them are great in their job and services. Feel safe at waterpark area as there are alot of staff watching over the area to ensure kids playing nicely. It was raining drizzly and unable to enjoy their playground.
Ahmad Syahir, 1-night trip

8/10 Very good

The hotel did many things right, they made a special effort for our 3 year old, gave us a free upgrade on check-in, and generally made an effort to provide good service. The room and pool were also very clean. The buffer breakfast had a good selection of quality food. Unfortunately, the quality of service wasn’t consistent across all staff. They was a bit of a language barrier with the staff at reception which was probably what led to our late checkout not being processed, and resulted in me standing at the busy reception in my wet swimmers trying to get access to our room again. The room facing the main road is also extremely noisy at night and I am not usually sensitive to a bit of noise, so we had to be moved to another room facing the pool. Lastly, there doesn’t seem to be any consistency when the member discount is applied so I had to constant ask for it.
kheng mun, 7-night trip

10/10 Exceptional

Best Hotel in Kuala Lumpur

Room is very spacious, staff are very welcoming and attentive, loving the birthday deco and the helium balloons provided, the hand written wishes on the glass table was so sweet & thoughtful. Water pressure on hand bidet and sink faucet was really strong but shower head water pressure is not strong, please fix it. Room is clean, but smells a little musty could be from damp carpet or something. Aircond was working fine but the temperature control was locked and we couldnt adjust the temperature to our preferred setting. Might have to call room service to adjust aircond temp. Hairdryer, room slippers are provided. They provide 4 huge water bottles. Nothing much on their minibar, it was just alright but klcc and eatery places are walkable from hotel around 10-15min walks so you could save yourself from heavy traffic. Pools are big and fun. Not much variety on breakfast spread but it was okay. Food quality are just okay, I hope they can improve. Room dining are quite pricey to be honest, it is actually really pricey. But you can always walk to klcc for food. Not really far but might sweat a bit cause of the heat. Their welcoming staff & services are really great! Will always come again. Since facing the other way, you may not get klcc view but it is still nice. Gonna be my fav hotel. I dont know about the housekeeper stealing things as I only stay for a night but be careful with your belongings if staying more than one night. But apart from that, I love everything they provide.
1-night trip

10/10 Exceptional

a very good stay
Kanchan, 3-night trip

10/10 Exceptional

Perfect Stay for Families – Clean, Comfy & Fun!

We had a fantastic stay! The room was comfy and spotlessly clean, making it easy to relax. Loved how close the hotel was to the shopping mall—super convenient for dining and entertainment. The pool and playground were a hit with the kids, keeping them happily entertained throughout our visit. Highly recommend for families!
4-night trip