8/10 (とても良い)
2025 年 6 月 11 日
Rating: ★★★★☆
"Warm hospitality from Jose & Cindy – a mostly great 8-day stay!"
I recently stayed for 8 days and wanted to highlight the fantastic hospitality from Jose (a young gentleman) and Cindy at the front desk. From the moment I arrived, both greeted me with warm smiles and went above and beyond to make me feel welcome. As a Brit who enjoys a proper cup of tea, I really appreciated how easy they made it to get boiling water — no hassle at all.
Unfortunately, I did have one less pleasant encounter with another desk agent who answered a call while I was mid-conversation with him. He came across as rude and inattentive, which definitely put a damper on an otherwise enjoyable stay.
That said, the housekeeping team were consistently friendly and clearly worked hard throughout the hotel. I didn’t need daily cleaning, but any issues in my room were handled quickly and efficiently (especially considering we’re not used to air conditioning in the UK!).
Overall, it was a great stay — clean, comfortable, and welcoming. I’d definitely recommend this hotel and would be happy to return. Thanks again to Jose and Cindy for making the difference!
Jemma
Jemma、8 泊の出張
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