I was extremely Disappointed with the Spa services. I was told that the outdoor Spa was supposed to be relaxing with the sounds of the ocean in the outdoor cabana. BUT I was NOT able to get the full experience with all the noise and activity JUST OUTSIDE NEXT TO THE SPA TABLES!!!! I expressed my concern both at the time of the service as well as afterwards. I feel that I spent way too much for the upgraded treatments that did NOT deliver as promised!
Elizabeth
Elizabeth、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月2日
10/10 recommend for family vacation spot!
Our stay at the Sheraton was amazing! We had a ground floor room with a lanai. The room was clean and spacious, and my kids loved playing around on the large grass area outside. The lazy river pool with a small slide was a hit. You can walk right onto a swim-able beach and rent patio chairs and an umbrella which made beach days perfect! The hotel location is walkable to many great restaurants and Whalers village. Everything we needed was at our fingertips.
Danielle
Danielle、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月26日
Jason
Jason、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月24日
Bill
Bill、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月23日
Anita Scott
Anita Scott、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月14日
Robert
Robert、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月17日
Carol
Carol、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月3日
Very nice resort
Beautiful location look across to Lanai. Rock jumps were lots of fun! Pool is very nice.
David
David、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年12月13日
I booked and Ocean Front room based on the photo off the Expedia AND THE SHERATON website. It shows a view directly over the beach. Despite multiple inquiries and dissatisfaction, (and a variety of unsatisfactory answers) I was placed in an Ocean View room, located behind cabanas, the pool, and the beach bar. The $40/day “Resort Fee” had no impact on the $100/day fees for umbrellas and beach chairs or expensive snorkeling equipment. The Happy Hour music from the beach bar was too loud.