セリナ アティトラン

Amazing hotel with great atmosphere, staff is super helpful, rooms are spacious. I’ll definitely come back to this hotel ! I highly recommend Selina hotel !

Stayed in room 210 it was the ultimate room and had a direct view of San Pedro Volcano. The room is big and very well decorated. Things to be aware of... no A/C or fan in the room. We were here on a very temperate time of year and it wasn’t a problem but just be aware if you are sensitive to that kind of thing while sleeping. The grounds are great. It is a hostel atmosphere so it can be louder than other hotels but again wasn’t a problem for us. You aren’t right on the water but they have a separate peace of property called the beach a short walk away which is adjacent to the city dock where you can go sit on the water. Overall we loved this place and stayed an extra night. Front desk was always helpful when needed.

the atmosphere, design, amenities, it make us feel like we were really on vacation

When we went out and come back gate was not open and no attendant was available for about 10 minutes. but the Hotel is good.

The pool water is too cold to swim. If the pool water is a little warmer, I think I can make a better impression.

They need to be more professional in their work. We got food poised at their restaurant . At night we did not have access to running water, they told us that the water tank broke down days ago and they have not repaired it, this place is unhealthy. From 6am we asked to speak with a supervisor, they spent almost 5 hours (near our check out) until they appeared, who spoke with us was the director of the kitchen, Carlos the manager never showed up, and the receptionist Sara who behaved in the worst, empathetic and arrogant way. The place does not have a first aid kit. Customer service is deplorable, some of the workers were drunk or hangover. The staff needs to be trained, "sorry, my pleasure and thank you" are words that they should learn to use. There are too many dogs, they sleep in the sofas, they have fleas, and there are excrements in the green areas, again this is unhealthy. It is a pity since the place is beautiful, but with this kind of people in charge, I do not see much future.

So so .............................................

The only things that I didnt like its that it took a ehile to find our two room thrn when we when to the bar/restaurant the staff was goid bout it took for ever to get our food. Besides that the hotel is good.

Lovely place. I was with my girlfriend and it has a cool and relax style.

The only thing I disliked was that the rooms aren't very sound proof. You could hear the cars until early morning and the music from the pool in the evening. So just bring ear plugs! Otherwise, the food, service, beds, cleanliness, etc were wonderful.