コリンズ アベニュー ショッピング エリアから 0.1 km で 2 か所のバー / ラウンジを併設した4 つ星のホテル
My husband and i booked this place since it was so close to the convention center, which…
Hotel is conveniently located, steps from the beach and restaurants. It looks great and…
この施設は、SafeStay (AHLA - アメリカ) のガイドラインに沿って清掃・除菌作業を実施しています。
スタンプ 10 個で 1 泊ボーナス*
春休み期間中のデポジット : 1 泊につき 150 US ドル (3 月 09 日 ～ 3 月 20 日の間のご宿泊)
消毒・除菌剤を使用して清掃、次のチェックインまでに人がよく触れる場所を消毒、ベッドシーツやタオルを 60 ℃ 以上の高温で洗濯、といった対策がとられています。
お客様の安全確保のため、ソーシャルディスタンス (身体的距離) の確保、従業員の感染予防用品の着用、お客様と従業員が対面する主要なエリアでの保護シールドの設置、従業員の定期的な体温チェック、お客様の体温チェック、お客様用の手指消毒剤をご用意、といった対策がとられています。
お客様がチェックアウトしてから次のお客様が部屋を利用するまで 24 時間以上間隔をあけています。
この施設は、SafeStay (AHLA - アメリカ) のガイドラインに従って清掃・除菌作業を実施しています
*追加情報または追加料金に関しては、手数料 & ポリシーをご確認ください
Obnoxiously loud music at all hours made it impossible to sleep. Rude/incompetent staff.
3 泊 の旅行, 2021年10月01日
Hotel is very well maintained, practical and in a prime location. Staff is not necessarily friendly - 1. we had to battle to extend check out by 2 hours and, 2. It was our 1-year anniversary and I asked the management to do something to surprise my wife (requested a bottle of champagne) however no one did anything unfortunately (I requested several times)
2 泊 の旅行, 2021年09月24日
hotel charged me multiple times for the stay and then charged me 500$ smoking fee because they found a piece of tobacco wrapper .... no smoke no ashes just a tobacco wrapper... then the mananger never returned any of my calls and i still have yet to hear from them
3 泊 の旅行, 2021年09月24日
Place is cute! Customer service is excellent. Something the should improve: we paid for valet but in the morning when we needed something from the car they couldn’t find the valet driver and were not sure where the car was. After we waited 30 minutes we decide to trace the car with my app on my phone and had to walk a few blocks to find it. Otherwise stay was great!
Nicole, 1 泊 の旅行, 2021年09月18日
The hotel was perfect for a little staycation. The staff is super friendly and the rooms was pretty cute. They were super fast to accommodate anything that I need it. And the little side bar at the pool was so nice. I really enjoyed my time here.
jilly, 1 泊 の旅行, 2021年09月07日
The staff at the hotel and restaurant was great, the bar not so much. The location was excellent and the room was very nice. I highly recommend the facility.
Bruce, 1 泊のビジネス旅行, 2021年09月01日
The hotel was nice and the location was great. Service was so-so! Response time for things was slow, but they did let us do a late check out which was nice. Overall, we liked the place.
Lesley, 2 泊 の旅行, 2021年08月29日
Quite possibly one of the worst "luxury" hotel experiences of my life from the apathetic, and sometimes just downright rude, receptionists and supervisor to the poorly functioning A/C units to the minimalist rooms. I told them I didn't want to write a bad review but I feel like they haven't done anything to help me, and she literally said "sorry to hear that." I stayed with a friend for 3 days and she was disturbed that the coffee wasn't refilled daily, we never received robes, and it sounded like a nightclub outside until about 3am. These are first-world problems but still.. problems when you spend $300+ a night When I went to my own room for the remaining 2 nights, the A/C didn't work in the first room. They moved me to another. The bed was BROKEN in the second, but I didn't want to complain again. I woke up and my back was totally out. I had to move... again. In the third room, everything was sufficient finally. The walls ARE paper thin so don't expect much sleep. I was also billed wrong 3 times by the staff and told that my $46 food & beverage credit didn't go towards the mini bar which I wish someone disclosed. They also charged my friend wrong so I think it's an ongoing issue. THE ONLY GOOD THINGS ABOUT THE HOTEL ARE THE VALET AND THE SERVERS AT THE RESTAURANT. Honorable mention to Joe, Mike, and Melody. You should work somewhere better because I'm sad I'll never see you all again. Everyone else I dealt with was awful in regards to customer service.
2 泊のビジネス旅行, 2021年08月28日
Our stay was great the rooms were clean and the pool was nice
4 泊 の旅行, 2021年08月25日
I was over charged by over $1000 during my stay. I spent hours at the front desk each day of my trip trying to get the situation fixed to which I was told it would take a week to refund. I was given the wrong room key three times and my calls to the general manager have gone unreturned. Very poor stay. Extremely disappointed.
Charles, 1 泊のビジネス旅行, 2021年07月25日