4/10 (まあまあ)
2024年11月25日
Not Up To Resort Standards
Our Room had a terrible odor of cat urine. Went to the front desk only to be given a can of spray to mask the problem. Was told later that a cat had been stuck in the room and likely urinated in the closet.
When we checked the bed, the sheets were soiled with urine and hair. Absolutely disgusting. Called the front desk repeatedly as we were exhausted. They brought up new bedding took photos, and said the maids had not done a good job.
They said someone from administration would contact me to discuss this, but so far there’s been no contact.
Terribly disappointing. I’ve never experienced anything like this ever in a “resort”.
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1 泊旅行
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