Sumai Hotel Apartment

Property class: 3
Hotel with indoor pool, near KTCC Mall

Choose dates to view prices

At Sumai Hotel Apartment, you'll be just a 5-minute drive from KTCC Mall and Mayang Mall. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bintang Laut, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Also, Kuala Terengganu Drawbridge and Kampung Cina are just a 5-minute drive away.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Restaurant
  • Indoor pool
  • Breakfast available
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Barbecue grills

Feel at home (6)

  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Barbecue grill(s)
  • Free self parking
The current price is ￥4,873
￥6,137 total
includes taxes & fees
Oct 20 - Oct 21

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Apartment, 2 Bedrooms

A hotel room with a large bed, two pillows, and two towels placed on the bed.

Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

A hotel room with a bed, a desk, and an air conditioning unit.

Apartment, 3 Bedrooms

  • City view
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Apartment, 4 Bedrooms

A hotel room with a bed, a desk, and a wardrobe.

Apartment, 4 Bedrooms

  • City view
  • 4 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 5 Twin Beds

View all photos for Standard Room

A hotel room with two beds, each with white bedding and brown towels. There is a wooden headboard, a bedside table with a phone, and a wall-mounted light.

Standard Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

A hotel room with a bed, two bedside tables, a bench, and a headboard.

Studio

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
Oct 26 - Oct 27
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About the neighborhood

Map
Lot 4479 Jalan Persinggahan, Batu Buruk, Kuala Terengganu, Terengganu, 20400

What's nearby

  • KTCC Mall - 9 min walk - 0.8 km
  • Batu Buruk Beach - 14 min walk - 1.2 km
  • Kuala Terengganu Drawbridge - 15 min walk - 1.3 km
  • Pasar Payang - 3 min drive - 1.9 km
  • Kampung Cina - 3 min drive - 1.9 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive

Restaurants

  • ‪Z-Bajet. Restoran - ‬3 min walk
  • ‪Uncle Chua Signature - ‬4 min walk
  • ‪Ayam Gepuk Pak Gembus - ‬5 min walk
  • ‪Zus Coffee - ‬12 min walk
  • ‪Nasken Coffee KTCC - ‬6 min walk

About this property

Sumai Hotel Apartment

  • At Sumai Hotel Apartment, you'll be just a 5-minute drive from KTCC Mall and Mayang Mall. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bintang Laut, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Also, Kuala Terengganu Drawbridge and Kampung Cina are just a 5-minute drive away.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 64 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The property charges 100 percent for credit card payments
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An indoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Bintang Laut - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MYR 25 for adults and MYR 15 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 100 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Sumai Hotel Apartment Kuala Terengganu
Sumai Apartment Kuala Terengganu
Sumai Apartment
Sumai Hotel Kuala Terengganu
Sumai Hotel Apartment Hotel
Sumai Hotel Apartment Kuala Terengganu
Sumai Hotel Apartment Hotel Kuala Terengganu

Frequently asked questions

Does Sumai Hotel Apartment offer free cancellation for a full refund?

Yes, Sumai Hotel Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sumai Hotel Apartment?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Sumai Hotel Apartment?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sumai Hotel Apartment?

Yes, there's free self parking.

What are the check-in and check-out times at Sumai Hotel Apartment?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.

What is there to do at Sumai Hotel Apartment and nearby?

Sumai Hotel Apartment has an indoor pool.

Are there restaurants at or near Sumai Hotel Apartment?

Yes, Bintang Laut offers local and international cuisine.

What's the area around Sumai Hotel Apartment like?

Sumai Hotel Apartment is a short 7-minute walk from KTCC Mall and 14 minutes' walk from Batu Buruk Beach.

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Reviews

Sumai Hotel Apartment Reviews

6.8

Good

6.4

Cleanliness

7.8

Location

7.6

Staff & service

5.8

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Spacious family apartment at a convenient location

Decent and spacious for a big family outing. Location is highly convenient, right in the city centre. Facilities are basic but sufficient.
Verified review

6/10 Good

Near to mosque, food court
Verified review

2/10 Poor

The windows of our apartment room were not soundproofed at all, as such the nonstop noise from road traffic was unbearable. Do avoid this property if you need a good night rest before your onward journey.
Verified review

2/10 Poor

Toilet not bright enought. Shower area without holder for sampoo and bath foam. No bath tower rail. The tooth brush and others have to be requested only provided. It do not have hotel type of service.
Verified review

6/10 Good

Would never come again

Very poorly maintained. Dirty room, even the parking area was dirty and not maintained well. Room was not up to par. Toiletries provided were too little. Rooms were very smelly and AC not working well. Not worth the money. Such a disgrace to Terengganu tourism. Please never come here 👎
Verified review

10/10 Exceptional

HANYA 1 MLM. SESUAI DENGAN TEMPOH YG SANGKAT & SANGTA BERDEKATAN DENGAN BANDAR. SELESA UNTUK SAYA. STAFF DI KAUNTER CHECK SANGAT MESRA DAN PANTAS MEMBUAT KERJA. STAFF DI CAFE JUGA SGT BAIK & MESRA
Verified review

8/10 Very good

Minimal tapi boleh stay lagi.

Aircond rosak tapi lepas maintance datang, sejuk semula :) Telefon pun rosak tapi maintainece tukar telefon lain & boleh guna. Tapi semua selesai dalam masa kurang 30 minit. TQ Sumai :-) Lantai toilet licin. Tolong sediakan sabun basuh pinggan kalau boleh sebab nak basuh cawan2 tu. Overall okeh, suka :D Tp staff sangat membantu, tq.
Verified review

8/10 Very good

Location to surrounding
Verified review

4/10 Fair

Overall disappointing. I will not come again.
Verified review

6/10 Good

lokasi dekat dengan bandar dan pantai
Verified review

8/10 Very good

will repeact
Verified review

6/10 Good

good staff
Verified review

6/10 Good

Just normal aprtment nothing awesome
Verified review

2/10 Poor

Scary,dirty. The property is poorly maintained
Verified review

2/10 Poor

Hotel should close down

Damage and dirty rooms. Leakage at 3 out of 4 rooms we booked. Lights broken so rooms are dimmed. It looks horror because it's old and dark. Toilets are yucky with stains and hair. It's smell bad because I don't think they ever wash or vacuum the curtain and carpet. It's just disgusting. We stayed because we have to attend a workshop at this hotel. Attempts to load picture but hotel.com seems to disallowed it
Verified review

2/10 Poor

Smelly place, cat can walk into buffet area. The worst hotel i had stay. But food is ok.
Verified review

8/10 Very good

Can stay with big family in 1 apartment
Verified review

6/10 Good

The front door very old. The interior concept also old. But overall the room is clean.
Verified review

8/10 Very good

Friendly staff.

Need major refurbishments. Doors, cabinets and bed frame needs to be replaced.
Verified review

6/10 Good

Ok.good palace
Verified review

8/10 Very good

Spacious and d staff are friendly and polite Need more power plug especially in the bedroom
Verified review

6/10 Good

I had a 2 bedroom apartment, great space, but outdated, need renovation and also Wi-Fi was terrible.
Verified review

8/10 Very good

Nearby the beach & alot of amenities But, swimming pool is not so good...
Verified review

4/10 Fair

Outdated.. really poor maintenace
Verified review

6/10 Good

A night stay with family

The apartment is overall ok. But the exterior area is not too well maintained, may be because it is aged. We dare not try the swimming pool. Breakfast is fine. Room is quite cheap. Hotel is not far from shopping area.