Hotel Puerto Palace

Property class: 4
Family-friendly hotel in Puerto de la Cruz with restaurant and pool bar

Choose dates to view prices

When visiting Puerto de la Cruz, Hotel Puerto Palace is a great choice to consider. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say good things about the helpful staff and overall property condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools and 2 hot tubs
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • Spa services
  • Babysitting
  • Business center

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Garden
The current price is ￥16,925
￥18,110 total
includes taxes & fees
Sep 29 - Sep 30

Why we love this property

Work meets play
This hotel combines business amenities with leisure options. Tackle projects in meeting rooms, then unwind with spa services, tennis, or mini golf.
Gourmet hub
This hotel offers a restaurant and bar for culinary explorers. The free buffet breakfast adds extra value to the dining experience.

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Standard Double Room

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Standard Double Room

8.4 out of 10
Very good
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Single Room

A hotel room with a bed, two nightstands, a phone, and wall-mounted lamps.

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Double Room Single Use

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Pool View

A hotel room with a patterned wallpaper, two bedside lamps, a bed with white and patterned pillows, and a nightstand with a phone and a power outlet.

Double Room Single Use, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Sea View

A hotel room with a large bed, two nightstands, and a wall with a leaf pattern.

Double Room Single Use, Sea View

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Double Room, Pool View

A hotel room with a patterned wallpaper, two bedside lamps, a bed with white and patterned pillows, and a nightstand with a phone and a power outlet.

Double Room, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Double Room, Sea View

A hotel room with a large bed, two nightstands, and a wall with a leaf pattern.

Double Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Triple Room, Sea View

A hotel room with a large bed, two nightstands, and a wall with a leaf pattern.

Triple Room, Sea View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Large Twin Beds OR 3 Large Twin Beds

View all photos for Triple Room, Pool View

A hotel room with a patterned wallpaper, two bedside lamps, a bed with white and patterned pillows, and a nightstand with a phone and a power outlet.

Triple Room, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Double Room, Pool View (2 adults and 1 child)

A hotel room with a patterned wallpaper, two bedside lamps, a bed with white and patterned pillows, and a nightstand with a phone and a power outlet.

Double Room, Pool View (2 adults and 1 child)

7.4 out of 10
Good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (2 adults and 1 child)

A hotel room with a large bed, two nightstands, and a wall with a leaf pattern.

Double Room, Sea View (2 adults and 1 child)

  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Room (2 adults and 1 child)

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Standard Room (2 adults and 1 child)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Economy Double Room

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Triple Room

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Economy Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (4 adults)

A hotel room with a large bed, two bedside lamps, a patterned headboard, and a nightstand with a power outlet.

Family Room (4 adults)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Family Room (3 adults)

A modern hotel room with a large bed, a desk, a television, and a wall-mounted light fixture.

Family Room (3 adults)

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Room (2 adults, 2 children)

A modern hotel room with a large bed, a desk, a television, and a wall-mounted light fixture.

Family Room (2 adults, 2 children)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Standard Single Room, Pool View

A neatly made bed with two pillows, a headboard with a leaf pattern, two bedside lamps, and a nightstand with a phone and a pen.

Standard Single Room, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Sea View

A hotel room with a bed, two nightstands, a phone, and wall-mounted lamps.

Standard Single Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (3 adults and 1 child)

A modern hotel room with a large bed, a desk, a television, and a wall-mounted light fixture.

Family Room (3 adults and 1 child)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Economy Double Room (2 adults + 1 child)

A hotel room with a wooden headboard, two bedside lamps, a bed with white bedding, and patterned pillows.

Economy Double Room (2 adults + 1 child)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

APARTMENT SIDE SEA VIEW

  • Sleeps 10

APARTMENT STANDARD

  • Sleeps 10

APARTMENT SEA VIEW

  • Sleeps 10

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￥27,031 total
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About the neighborhood

Map
c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Taoro Park - 8 min walk - 0.8 km
  • Risco Belle Aquatic Gardens - 12 min walk - 1.0 km
  • Garden Beach - 14 min walk - 1.2 km
  • Plaza del Charco - 14 min walk - 1.2 km
  • Loro Park - 19 min walk - 1.6 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 32 min drive
  • Tenerife South Airport (TFS) - 73 min drive

Restaurants

  • ‪Nos Que Churros - ‬6 min walk
  • ‪Restaurante Peruano - ‬13 min walk
  • ‪Cafetería Mazaroco - ‬13 min walk
  • ‪Bar Reilupeli - ‬11 min walk
  • ‪Arcon Tapas - ‬12 min walk

About this property

Hotel Puerto Palace

  • When visiting Puerto de la Cruz, Hotel Puerto Palace is a great choice to consider. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

Hotel size

    • 314 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Basketball
  • Volleyball
  • Mini golf
  • Beach nearby
  • Hiking/biking trails nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Spa services
  • 2 hot tubs
  • Outdoor tennis court
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Fees & policies

Optional extras

  • Safes in guestrooms can be used for EUR 2.50 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

Also known as

Palace Hotel Puerto

Puerto Palace

Hotel Puerto Palace Tenerife/Puerto De La Cruz

Puerto Palace De La Cruz

Puerto Palace Hotel Puerto de la Cruz

Puerto Palace Hotel

Puerto Palace Hotel Puerto de la Cruz

Puerto Palace Hotel

Puerto Palace Puerto de la Cruz

Hotel Puerto Palace Puerto de la Cruz

Puerto de la Cruz Puerto Palace Hotel

Hotel Puerto Palace

Puerto Puerto De La Cruz

Puerto Palace

Hotel Puerto Palace Hotel

Hotel Puerto Palace Puerto de la Cruz

Hotel Puerto Palace Hotel Puerto de la Cruz

Frequently asked questions

Is there a pool at Hotel Puerto Palace?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hotel Puerto Palace?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Puerto Palace?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Puerto Palace?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Puerto Palace?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (3-min drive) is nearby.

What is there to do at Hotel Puerto Palace and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Enjoy a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 2 outdoor swimming pools. Hotel Puerto Palace also has a sauna and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Hotel Puerto Palace?

Yes, there's an onsite restaurant.

Does Hotel Puerto Palace have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Puerto Palace like?

Hotel Puerto Palace is a short 7-minute walk from Taoro Park and 12 minutes' walk from Risco Belle Aquatic Gardens.

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