Cleanliness – Consistently Spotless
Rooms and bathrooms are cleaned as request to a very high standard — fresh linens, sanitised surfaces, no dust, bathrooms sparkling. Public areas, lifts and dining hall are kept neat throughout the day. Housekeeping are polite and unobtrusive. Feels hygienic and well-maintained.
Staff – Warm, Respectful & Helpful
24-hour reception — every team member greets you kindly and responds quickly. Special mention: front desk and restaurant staff go out of their way to assist, give directions, and solve small issues promptly. They speak Arabic + English well.
Shuttle to Haram – Most Important!
Free, frequent shuttle to Al Haram — approx. 5 minutes ride, drops near the ma bus stops (very convenient)
Runs regularly through the day and into the night — perfect if walking is hard
Much easier than walking when your legs are painful — just ask reception or head down before 30 minutes prayer time.
Breakfast – Generous Buffet, Great Start
Served 7:00–10:00 AM — wide selection:
• Hot cooked dishes, pastries, breads, fresh fruit, yogurt and cereals.
•Traditional local options + international choices
• Coffee, tea and juices included.
• Very good variety, widely praised by guests
• Free fast Wi-Fi through in the hotel
• Desk + good lighting in every room
• Express check-in/out — saves your time