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Grand Riviera Princess - All Inclusive

5.0 star property
All-inclusive property with 10 restaurants, near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Experience the vibrant vibe at Grand Riviera Princess - All Inclusive, a luxury all-inclusive hotel in a shopping district. Enjoy international cuisine at one of the 9 on-site restaurants, indulge in rejuvenating spa treatments like facials and hydrotherapy, or soak up the sun on the white sand beach with 2 beach bars and sun loungers. Guests rave about dining options, pool amenities like swim-up bars and cabanas plus free WiFi to stay connected.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 10 restaurants and 2 beach bars
  • 3 poolside bars and 15 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 12 outdoor pools and indoor pool
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Separate bathtub and shower
The current price is ￥29,438
￥36,149 total
includes taxes & fees
Aug 24 - Aug 25

Why we love this property

Beach bliss awaits
Step into this all-inclusive beachfront paradise. White sand beaches beckon with loungers and umbrellas while snorkeling and kayaking adventures await.
Work and play paradise
Located in a shopping district, this property features meeting rooms and a spa. Guests enjoy bars, tennis courts, and beach access after work.
Culinary extravaganza
This hotel features 9 restaurants, 9 bars, and a cafe. International and Mexican cuisines delight, with free buffet breakfast and vegetarian options.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Club Pool Access

A balcony with a glass railing, a pool, and outdoor furniture.

Family Club Pool Access

  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Family Club Deluxe

A modern hotel room with a sofa, a small round table, a bunk bed, and a large mirror.

Family Club Deluxe

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Super Saver

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a tropical-themed wall mural.

Super Saver

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum Suite Plunge Pool

A pool area with a chair and a table, a sliding glass door, and a view of the outdoors.

Platinum Suite Plunge Pool

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Garden View

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a tropical-themed wall mural.

Deluxe Room, Garden View

8.0 out of 10
Very good
(231 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Pool Access (Pool View)

A swimming pool with a clear blue water, surrounded by white buildings with balconies, and a thatched roof structure.

Deluxe Room, Pool Access (Pool View)

8.0 out of 10
Very good
(30 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum Suite

A modern hotel room with a large bed, a headboard with vertical panels, two bedside tables, and a mirror on one wall.

Platinum Suite

7.4 out of 10
Good
(28 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Laguna Villa Suite

A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

Laguna Villa Suite

9.4 out of 10
Exceptional
(13 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Grand Sunset Princess - All Inclusive
Playa del Carmen
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.6 out of 10, Excellent, 694 reviews
The price is ￥29,438
￥36,161 total
includes taxes & fees
Aug 23 - Aug 24
Grand Sunset Princess - All Inclusive
Compare similar properties
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About the neighborhood

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 4 min drive - 1.4 km
  • Quinta Avenida - 15 min drive - 8.8 km
  • Playa del Carmen Main Beach - 15 min drive - 9.2 km
  • Maroma Beach - 21 min drive - 15.8 km
  • Xcaret Eco Theme Park - 27 min drive - 19.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive
  • Tulum Intl. Airport (TQO) - 108 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/21 km

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Fresco Bar - ‬18 min walk
  • ‪Mike’s Coffee - ‬5 min drive
  • ‪Margarita - ‬17 min walk
  • ‪Piano Bar - ‬5 min drive

About this property

Grand Riviera Princess - All Inclusive

  • Placing you within a 10-minute drive of El Camaleón Mayakoba Golf Course, Grand Riviera Princess - All Inclusive features a free water park and a nightclub. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Buffet Verde, one of 10 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 12 outdoor pools, an indoor pool, and a free kid's club. Fellow travelers love the pool and helpful staff.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

  • All non-motorized water sports are included.

Land activities

    • Fitness facilities
    • Soccer
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing

Entertainment

    • Access to onsite nightclubs
    • Onsite live performances

At a glance

DONE

Hotel size

    • 674 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on site
  • Splash pad

What to do

  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Evening entertainment
  • Shopping
  • Pool table
  • Table tennis
  • Beach nearby

Working away

  • 5 meeting rooms
  • Conference center (5425 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2007
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • An indoor pool
  • Free water park
  • Full-service spa
  • Nightclub
  • Hot tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Splash pad
  • Music library
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Mexican Restaurant - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Grill Restaurant - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Italian Restaurant - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Internacional Restaurant - This theme restaurant serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.35 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Does Grand Riviera Princess - All Inclusive offer free cancellation for a full refund?

Yes, Grand Riviera Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Riviera Princess - All Inclusive ?

Yes, there are 12 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Grand Riviera Princess - All Inclusive ?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Riviera Princess - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Riviera Princess - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability).

Is there an onsite casino at Grand Riviera Princess - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (12-min drive) is nearby.

What is there to do at Grand Riviera Princess - All Inclusive and nearby?

Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 12 outdoor swimming pools. Grand Riviera Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and a garden.

Are there restaurants at or near Grand Riviera Princess - All Inclusive ?

Yes, there are 10 onsite restaurants, featuring international cuisine.

Does Grand Riviera Princess - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Reviews

Grand Riviera Princess - All Inclusive Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a highlight of the stay, with many pools, a water slide, and spacious rooms with swim-up access. (310 reviews)
  • The restaurants offered a great variety of delicious food, with many guests praising the quality and taste of the meals, especially at the reservation-only restaurants. (437 reviews)
  • Breakfast options were plentiful and delicious, with many reviewers praising the buffet and exceptional service from staff like Francisco. (35 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Booking
Drinks
Family friendly
Entertainment

Reviews

Verified review

10/10 Exceptional

So far the best hotel we went too the food, rooms with pool Access was excellent. My husband and I really enjoyed our stay.
Walter, 2-night trip
Verified review

10/10 Exceptional

Staff was amazing and courteous. Food was available any time you're hungry. Pools were refreshing and fun. We had a plunge pool that was so relaxing after long days of tours. Will be coming back!!
Alexander, 7-night trip
Verified review

10/10 Exceptional

Best resort, family and adult friendly. The food is great!
Lily, 7-night trip
Verified review

8/10 Very good

Pool was great as well as children water park
nicolet, 5-night trip
Verified review

10/10 Exceptional

Clean resort, food was decent. Great access to everything within the resort. Only downfall was there wasn’t an elevator near our room and we had to go up and down 3 flights of stairs so anyone that has a problem doing so should make sure to ask for a room near an elevator.
Michelle, 6-night trip
Verified review

10/10 Exceptional

Location is perfect from everything in playa del Carmen. Everything is a walkable distance and the restaurants across the streets are so good.
Bryan Angel, 4-night trip
Verified review

10/10 Exceptional

This was such a awesome place to stay with my family of 4. Two early teen kids and my spouse. The food was good, try the Italian restaurant! The resort was gorgeous, and everyone was so friendly.
Kathleen, 6-night trip
Verified review

10/10 Exceptional

Friendly staff, good food overall fun experience
Bryton, 4-night trip
Verified review

10/10 Exceptional

We spent a great time at this property. It’s great for couples, families travelling with kids. They have different activities at night which you can enjoy and all inclusive makes it all worth it. We loved their fire show! Amazing overall!
Mehak, 3-night trip
Verified review

10/10 Exceptional

The pools were amazing !
Charlene, 4-night trip
Verified review

10/10 Exceptional

Clean room Very friendly and helpful staff
Emily, 7-night trip
Verified review

8/10 Very good

The staff was polite and friendly. The room was clean. The buffet was good . The restaurants just ok.
Liliana, 7-night trip
Verified review

10/10 Exceptional

The pools were so much fun got the whole family and the water slides were a blast. The food was delicious and having a pool right in our room was sooo great for a late night swim. Highly recommend it
Christian, 1-night trip
Verified review

10/10 Exceptional

Wonderful place to visit.
Ievgenii, 7-night trip
Verified review

8/10 Very good

24 hour shuttle, drivers were amazing
Celeste, 7-night trip
Verified review

10/10 Exceptional

Only complaint was slow wifi but everything else 5 star. Super friendly staff and great location!
Amy, 5-night trip
Verified review

10/10 Exceptional

Great food compared to other AI we’ve stayed at, excellent service and very clean. Not crowded, plenty of pool and beach chairs. Great drinks too.
Emily, 4-night trip
Verified review

10/10 Exceptional

Grand Sunset Princess exceeded our expectations. The beautiful expansive property, stunning pools & beach, delicious food & drink, spacious suite with comfortable bed & soaker tub, top notch entertainment and activities and exceptional service are all 10/10. Looking forward to returning back to paradise!
Renee, 7-night trip
Verified review

10/10 Exceptional

clean comfortable ice cold ac beach is not accessible im not a beach person so i didint care ,they are a little buggy always calling. buffets are nice restraunts are extremely hot they came at us weird trying to charge us for dirty sheets wich was quite strange but it worked out. they have deer and other animals wich was really cool they were kind and it was set up well i would reomend it it was nice over all the room bar is laughable tho lol
Jonathan, 5-night trip
Verified review

10/10 Exceptional

Lovely resort, food was very good, especially the buffets. Rooms were beautiful. Hard to make dinner reservations. It will look great once all the renovations are complete.
Carrie K, 7-night trip
Verified review

10/10 Exceptional

The rooms were very clean staff always friendly
Jennifer, 4-night trip
Verified review

10/10 Exceptional

The Laguna Villa was truly lovely. Staff were great. Food was more than good enough. Will stay again.
Travis, 7-night trip
Verified review

8/10 Very good

Pool was great
Mark, 4-night trip
Verified review

10/10 Exceptional

Multiple pools and areas to relax. The drinks were top notch, specifically Javier at the Lobby bar made the best drinks & was overall a very nice and funny person. Definitely will recommend this resort to many people!
Brissa, 3-night trip
Verified review

8/10 Very good

Staff were very friendly and the room was lovely and clean. Lovely layout and place to be for a holiday.
Keva, 5-night trip