My partner and I left thinking “bene ma non benissimo” – this place could have been one of our best stays ever, but a handful of details kept it from shining.
What We Loved
Warm welcome (and a prosecco bonus): We arrived around 1 p.m. and were greeted personally by the owner with coffee, bubbles, and early access to our room – a very classy start, especially since the listing promised check-in at 7 a.m.
Comfortable room: Stylish, spotless on day 1, with a roomy bathroom and a truly refreshing rain shower.
Where It Fell Short
1. Housekeeping on “holiday”: Daily cleaning is advertised, yet after day 1 it never happened. We flipped the “make-up room” switch every morning; housekeeping simply knocked, handed us fresh towels, and vanished. No English, no service, no explanation.
2. Breakfast choreography needs rehearsal: Food quality is solid, but the setup feels improvised. Tables were never pre-laid; we hunted for cutlery and napkins each morning. The (apparently) Ukrainian attendant often looked annoyed, while the friendly Bosnian waiter brightened the room – when he was around.
3. Parking – mind the mileage: The hotel’s car park is several kilometres away. Yes, there’s a shuttle, but anyone arriving by car should know this upfront. If you’re car-free, however, the location is genuinely strategic.
Bottom Line
This property has everything it needs to be outstanding – hospitality, location, and a great physical product. A tighter grip on day-to-day opera.
