Eurostars Hotel Excelsior

Property class: 4
Hotel with restaurant, near Piazza del Plebiscito

Choose dates to view prices

Eurostars Hotel Excelsior offers a fantastic location, putting you just a 5-minute walk from Gulf of Naples and Castel dell'Ovo. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Molo Beverello Port and Via Toledo are within a 15-minute walk. Fellow travelers say great things about the helpful staff and location. Public transportation is close by: Chiaia - Monte di Dio Station is just 12 minutes by foot.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Meeting rooms
  • Train station drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Minibar
  • Bathtub or shower
The current price is ￥27,835
￥32,743 total
includes taxes & fees
Nov 8 - Nov 9

Why we love this property

Dining for every taste
A hotel restaurant and bar create culinary magic. Enjoy vegan, vegetarian, and locally-sourced options with breakfast buffet to fuel the day.
Comfort beyond compare
Premium bedding and down comforters grace each room. The hotel elevates in-room luxury with 24-hour service and stocked minibars.

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Classic Double Room

A hotel room with a large bed, a television, a chair, and a vase with flowers.

Classic Double Room

8.4 out of 10
Very good
(34 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

A hotel room with a bed, a desk with a lamp, a chair, a television, and a window with curtains.

Superior Single Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

A hotel room with a large bed, a chandelier, a desk with a lamp, and a television.

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

A hotel room with a bed, two armchairs, a desk with a lamp, a chair, a small table, and a large window with curtains.

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(36 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View

A room with a sofa, armchairs, a glass coffee table, and a painting on the wall.

Junior Suite, Sea View

9.2 out of 10
Wonderful
(10 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

A hotel room with a large bed, a bedside table with a vase of flowers, a television on a stand, and a view of the outdoors through the window.

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View

A hotel room with a large bed, a sofa, a small table, and a view of the city through a window.

Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

A hotel room with a large bed, a TV, a desk with a chair, and a view of the outdoors through large windows.

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

A hotel room with two beds, a desk with a chair, a TV, and a large window with a view of buildings.

Superior Double Room, Connecting Rooms

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Superior Triple Room

A hotel room with two beds, a desk with a chair, a TV, and a large window with a view of buildings.

Superior Triple Room

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

A hotel room with a bed, a desk with a lamp, a chair, a television, and a window with curtains.

Classic Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

A hotel room with a large bed, a chandelier, a desk with a lamp, and a television.

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

A hotel room with a bed, two armchairs, a desk with a lamp, a chair, a small table, and a large window with curtains.

Deluxe Double Room, Sea View

  • Bay view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View (Single Use)

A spacious living room with a wooden floor, a green sofa, a glass coffee table, and a chandelier.

Junior Suite, Sea View (Single Use)

  • Bay view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View (3 Pax)

A hotel room with a large bed, two chairs, a sofa, a desk with a lamp, and a chandelier.

Standard Suite, Sea View (3 Pax)

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View (3 Pax)

A hotel room with a large bed, a TV, a desk with a chair, and a view of the outdoors through large windows.

Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View (3 Pax)

A hotel room with a large bed, a TV, a desk with a chair, and a view of the outdoors through large windows.

Executive Suite, Sea View (3 Pax)

  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Room

  • Sleeps 1

View all photos for Classic double room

A bedroom with a large bed, two bedside tables, a chair, and a chandelier.

Classic double room

  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

DOUBLE CLASSIC

  • Sleeps 4

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The price is ￥23,346
￥27,806 total
includes taxes & fees
Nov 8 - Nov 9
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About the neighborhood

Map
Via Partenope 48, Naples, NA, 80121

What's nearby

  • Via Partenope - 1 min walk - 0.0 km
  • Gulf of Naples - 1 min walk - 0.1 km
  • Castel dell'Ovo - 5 min walk - 0.5 km
  • Piazza del Plebiscito - 8 min walk - 0.7 km
  • Lungomare Caracciolo - 8 min walk - 0.7 km

Getting around

  • Naples Intl. Airport (NAP) - 35 min drive
  • Naples San Giovanni Barra Station - 6 min drive
  • Napoli Marittima Station - 21 min walk
  • Montesanto Station - 29 min walk
  • Chiaia - Monte di Dio Station - 12 min walk
  • San Pasquale Station - 18 min walk
  • Via Colombo - Porto Tram Stop - 18 min walk
  • Train station drop-off (surcharge)

Restaurants

  • ‪desio gelato & pastry - ‬4 min walk
  • ‪Transatlantico - ‬5 min walk
  • ‪Diego Vitagliano - ‬4 min walk
  • ‪Donna Luisella | Ristorante Napoletano - ‬5 min walk
  • ‪Ristorante Pizzeria Marino - ‬3 min walk

About this property

Eurostars Hotel Excelsior

  • Eurostars Hotel Excelsior offers a fantastic location, putting you just a 5-minute walk from Gulf of Naples and Castel dell'Ovo. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Molo Beverello Port and Via Toledo are within a 15-minute walk. Fellow travelers say great things about the helpful staff and location. Public transportation is close by: Chiaia - Monte di Dio Station is just 12 minutes by foot.

At a glance

Hotel size

    • 122 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 30 per day)

Transfers

    • Train station drop-off

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1905
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Renewable energy used
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Portable hoist available

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Bioscore Sustainability. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 per person

Children & extra beds

  • Rollaway beds are available for EUR 60 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 30 per day

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

This property has received its official star rating from the local rating authority.

Also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Does Eurostars Hotel Excelsior offer free cancellation for a full refund?

Yes, Eurostars Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Eurostars Hotel Excelsior?

Sorry, pets aren't allowed.

Is parking offered on site at Eurostars Hotel Excelsior?

Yes. Self parking costs EUR 30 per day.

What are the check-in and check-out times at Eurostars Hotel Excelsior?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Eurostars Hotel Excelsior and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Eurostars Hotel Excelsior?

Yes, there's an onsite restaurant.

What's the area around Eurostars Hotel Excelsior like?

Eurostars Hotel Excelsior is in Naples City Centre, a short 14-minute walk from Molo Beverello Port and 14 minutes' walk from Via Toledo. Travelers love the hotel's prime location.

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Reviews

Eurostars Hotel Excelsior Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with many guests praising its delicious food, variety, and stunning views. (38 reviews)
  • The rooftop restaurant offered delicious food, excellent presentation, and breathtaking views. (43 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Location
Room
Service staff
View
Restaurant
Breakfast
Bathroom
Sea
Bay
Water

Reviews

Verified review

10/10 Exceptional

The entire hotel was fabulous! The bed was cozy, the staff were excellent, the breakfast was top notch and the location along the waterfront was perfect!
Verified review

8/10 Very good

A classic hotel with history. Could use a little brush-up but all in all a super nice experience, as always staying at an Excelsior property.
Verified review

10/10 Exceptional

This Hotel will not disappoint, great location to restaurants. Views from 7th floor bar/restaurant is amazing!!
Verified review

10/10 Exceptional

Breakfast buffet was amazing with a beautiful view.
Verified review

10/10 Exceptional

Beautiful waterfront view of the castle, boats, and Vesuvius. A 10 min walk from the start of Via Toledo (shopping / Spanish Quarters).
Verified review

10/10 Exceptional

The rooms are very clean, shopping and restaurants are nearby in walking distance.
Verified review

10/10 Exceptional

The hotel restaurant staff were very friendly and food excellent.
Verified review

10/10 Exceptional

The staff was excellent and the view was spectacular.
Verified review

8/10 Very good

Beautiful hotel, great views, lovely room and bathroom. Great breakfast, kind staff. Only negatives- bed mattress was too soft/old and in the entrance there is no ramp for luggage, you must go up some stairs.
Verified review

10/10 Exceptional

Perfekt! Nice location and a beautiful view. Nice and quiet neighbourhood. We’ll be back😊
Verified review

10/10 Exceptional

Great breakfast buffet and spacious room with an excellent view. Friendly staff too
Verified review

4/10 Fair

This is a grand old hotel that has frankly really nice rooms and could have been excellent. The staff were dismissive and at times rude, The AC didn’t go lower than 24 which made the room unbearable, the electric sockets were broken so you couldn’t charge devices and the lights flickered on and off. We reported all to reception but they were not resolved. We took the decision to leave early and cut our holiday short. On return they denied that we had reported any problems and refused to refund the unused nights. In comparison hotels.com were brilliant and have us vouchers to the value of the missed night.
Verified review

10/10 Exceptional

Lovely location with great views
Verified review

10/10 Exceptional

We lived our stay here the staff were amazing! Mário, Guiseippi and Serena bent over backwards to make us feel welcome and get us everything we needed. After hiking Vesuvius they got us lots of ice for our sore joints. The room was spacious and very clean. The bathroom had a lovely tub and bidet. The location is great especially for nice walks by the water in the evening. We will definitely stay here again!
Verified review

10/10 Exceptional

Unbeatable views
Verified review

10/10 Exceptional

Amazing room and service
Verified review

10/10 Exceptional

Definitely go for the breakfast. Lovely spacious room full of morning light.
Verified review

10/10 Exceptional

Clean, wonderful room with view of Vesuvius
Verified review

10/10 Exceptional

Beautiful room — gorgeous sea view — staff was wonderful!
Verified review

10/10 Exceptional

Clean room and very friendly staff
Verified review

10/10 Exceptional

Great location, staff, view

Great location, staff, view, and the rooms look like from a castle!
Verified review

10/10 Exceptional

Amazing service and always love to stay here
Verified review

10/10 Exceptional

A nice option in naples.... top notch hotel with amazing people. Great location too.
Verified review

10/10 Exceptional

Very convenient location
Verified review

10/10 Exceptional

We highly recommend this Hotel great staff in particular Francesca she was the best very sweet and friendly but most importantly very helpful. I would recommend this Hotel to anyone who travels to Napolis. 5 stars all around the service the friendly staff members is incredible