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Aparthotel

Diamond Westlake Suites

Property class: 4.5
Lakefront aparthotel with 2 restaurants, near West Lake

Choose dates to view prices

Experience a luxurious retreat at Diamond Westlake Suites, set near the serene West Lake. Enjoy a round of golf on the driving range or unwind with friends and family at the poolside bar. With mini golf, shopping on site, and two restaurants serving international cuisine, there's something for everyone to enjoy. Previous guests have praised the helpful staff and exceptional property condition.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • 167 smoke-free apartments
  • Daily housekeeping
  • 2 restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool

Feel at home (6)

  • Children's pool
  • Playground on site
  • Kitchen
  • Separate bedroom
  • Separate dining area
  • Separate sitting area
The current price is ￥7,923
￥8,985 total
includes taxes & fees
Sep 13 - Sep 14

Why we love this property

Work and play heaven
Located in the city center, this aparthotel offers meeting rooms and a business center for work. Tennis courts, mini golf, and a sauna await after hours.
Culinary explorations
Experience 2 restaurants serving local and international cuisine at this aparthotel. A buffet breakfast is available for culinary adventurers.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for One Bedroom Apartment

A hotel room with a bed, a desk with a lamp, a telephone, a window with curtains, and a view of buildings outside.

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Bedroom Apartment (1 King bed)

A spacious living room with a sofa, a coffee table, a TV, and a dining area with a table and chairs.

1 Bedroom Apartment (1 King bed)

  • Garden view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

A city skyline at sunset with high-rise buildings and a body of water in the foreground.

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • Lake view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Apartment (1 King bed, 1 Single bed)

A modern living room with a sofa, a coffee table, a lamp, a framed picture on the wall, and a vase with flowers.

2 Bedroom Apartment (1 King bed, 1 Single bed)

  • Garden view
  • 91 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Three Bedroom Villa

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Three Bedroom Villa

  • Sleeps 6
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Studio

A hotel room with a bed, bedside tables, a desk, a mirror, and a window with curtains.

Studio

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A modern living room with a dining area, a sofa, a coffee table, and a TV.

Family Room

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Similar properties

Outdoor pool
Elegant Suites Westlake
Tay Ho
  • Pool
  • Airport transfer
  • Laundry facilities
  • Free parking
9.2 out of 10, Wonderful, 709 reviews
The price is ￥11,991
￥13,719 total
includes taxes & fees
Aug 16 - Aug 17
Elegant Suites Westlake
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About the neighborhood

Map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Syrena Shopping Center - 15 min walk - 1.3 km
  • Ho Tay Water Park - 18 min walk - 1.6 km
  • Trinh Cong Son Walking Street - 9 min drive - 2.2 km
  • Lotte Mall Tay Ho - 11 min drive - 3.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 27 min drive
  • Hanoi Long Bien Station - 12 min drive
  • Hanoi Railway Station - 19 min drive
  • Hanoi Gia Lam Station - 21 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • Al Sultan
  • ‪Chào Ban Vietnamese Restaurant - ‬8 min walk
  • ‪Joma Bakery Café - ‬6 min walk
  • ‪Maii Bistro - ‬8 min walk
  • Solace Corner

About this property

Diamond Westlake Suites

  • Diamond Westlake Suites puts you just a 5-minute drive from West Lake and Tran Quoc Pagoda. You can splash around at the outdoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the pool bar. A fitness center and 2 outdoor tennis courts are other highlights, and apartments feature fireplaces and kitchens. Fellow travelers say great things about the helpful staff and overall property condition.

At a glance

DONE

Property size

    • 167 apartments
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle within 1 kilometers
    • Free shopping center shuttle
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 1 kilometers
  • Free shopping center shuttle

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Toaster oven
  • Cookware/dishes/utensils
  • Rice cooker
  • Electric kettle
  • Cleaning supplies

Dining

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 250000 for adults and VND 150000 for children
  • 2 restaurants
  • 1 poolside bar
  • Dining table
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: VND 800000.0 per day

Bathrooms

  • Shower/tub combination
  • Towels provided
  • Hair dryer
  • Free toiletries
  • Toilet paper
  • Soap
  • Slippers
  • Shampoo

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 55-inch LCD TV with cable/satellite service
  • Pool or billiards table
  • Arcade/game room
  • DVD player
  • TV in a common area
  • CD player

Outdoor areas

  • Terrace
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Mosquito nets
  • 24-hour front desk

Location highlights

  • On the lake
  • In the city center

Things to do

  • Fitness center
  • 2 outdoor tennis courts
  • Basketball on site
  • Tennis on site
  • Bicycle rentals on site
  • Golf driving range on site
  • Mini golf on site
  • Racquetball/squash on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 167 rooms
  • 5 floors
  • 8 buildings
  • Built in 1998
  • Eco-friendly cleaning products provided

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle service is offered for an extra charge of VND 800000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for VND 800000.0 per day

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property is professionally cleaned.

Also known as

Sedona Hanoi
Sedona Suites Aparthotel
Sedona Suites Aparthotel Hanoi
Diamond Westlake Suites Aparthotel Hanoi
Sedona Suites Hanoi Aparthotel
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Hanoi
Sedona Suites Hanoi
Diamond Westlake Suites Hanoi
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Aparthotel Hanoi

Frequently asked questions

Does Diamond Westlake Suites offer free cancellation for a full refund?

Yes, Diamond Westlake Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Diamond Westlake Suites?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Diamond Westlake Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Diamond Westlake Suites?

Yes, there's free self parking.

Is airport shuttle service offered by Diamond Westlake Suites?

Yes, an airport shuttle is available. The charge is VND 800000 per vehicle one way.

What are the check-in and check-out times at Diamond Westlake Suites?

You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Diamond Westlake Suites and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes basketball and racquetball/squash. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a sauna and a steam room. Diamond Westlake Suites also has an arcade and a garden.

Are there restaurants at or near Diamond Westlake Suites?

Yes, there are 2 onsite restaurants, featuring local and international cuisine.

Does Diamond Westlake Suites have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster oven, a coffee maker, and a toaster.

What's the area around Diamond Westlake Suites like?

Diamond Westlake Suites is in Tay Ho, a short 1-minute walk from West Lake and 18 minutes' walk from Ho Tay Water Park.

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Reviews

Diamond Westlake Suites Reviews

9.0

Wonderful

9.2

Cleanliness

7.8

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, varied, and plentiful with many options cooked to order. (27 reviews)
  • The pool was a highlight, described as lovely, great, and clean by multiple guests. (20 reviews)
  • The on-site restaurant offers good food at a good price, with some reviewers praising the breakfast buffet and the variety of local and western options. (15 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Family friendly
Room
Amenities
View
Lobby
Children
Kitchen
Taxi
Cities
Spacious room

Reviews

Verified review

10/10 Exceptional

Excellent place with a lot of space. Felt right at home. Area is nice too with lots of shops, food, and natural beauty. Family friendly and friendly for solo travelers like myself. Will definitely stay again.
Tony, 2-night trip
Verified review

10/10 Exceptional

Very lovely clean rooms, great staff, and amazing breakfast choice
Paul, 1-night trip
Verified review

6/10 Good

Spacious apartment in large complex with lots of facilities. The whole property is quite dated and feels a bit underloved but the pool was great and the room had everything we needed, including washing machine. Breakfast has plenty of selection but not a fancy buffet. Location is a bit out of the way compared to other westlake options, but grab still quick and easy.
Katherine, 1-night trip
Verified review

10/10 Exceptional

Clean rooms, great staff and a convinience store in the property
Vajahat, 3-night trip
Verified review

10/10 Exceptional

Well maintained polite and appropriate service and security. On site amenities were plentiful and made for a pleasant stay.
Charles H, 3-night trip
Verified review

10/10 Exceptional

The room was cleaned everyday. The breakfast was varied each day and delicious! The kitchen was stocked enough to cook meals together and the pool was clean!
Mary, 6-night trip
Verified review

10/10 Exceptional

Very safe with guards at the entrance. Spacious rooms. Huge pool. Lots of amenities on site. Pickleball, badminton and squash courts. Golf driving range (into a net) and putting green. Great little store with everything you need. Restaurant was very good! I would definitely recommend this place.
Chris, 7-night trip
Verified review

10/10 Exceptional

Very helpful staff onsite grocery excellent looks good for a long term stay very good value
James, 2-night trip
Verified review

6/10 Good

Overall, the experience was average and the property feels somewhat dated compared to newer options in the city. The location is a positive, with pleasant views of West Lake and convenient access to nearby areas. Communication with the front desk was generally quick and responsive when we had questions. However, there were several maintenance and service issues during our stay. The safe in our room was not working, and one of the two air-conditioning units had a thermostat that did not function properly. Housekeeping was also inconsistent; on one occasion, we returned at around 5 PM and found that the room had still not been cleaned. The airport pickup arrangement could have been handled better. While the hotel organized the transfer, the instructions provided were incomplete, making it difficult to locate the driver at the airport and causing a significant delay after arrival. Breakfast was acceptable but unremarkable, with a limited selection compared to other hotels in a similar price range. In summary, Diamond Westlake Suites offers a good location and attractive lake views, but the property would benefit from updates, improved maintenance, and more consistent service standards.
Laura Paloma, 4-night trip
Verified review

10/10 Exceptional

Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
Justin, 4-night trip
Verified review

10/10 Exceptional

Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Vanessa, 4-night trip
Verified review

10/10 Exceptional

Peaceful, comfortable and grand in scale. Breakfast is really good with plenty of choice and many items cooked to order. It is a way from the Old / French quarters, but there is a free shuttle bus that runs 4 times a day and Grab fares to and fro are not excessive. Some good local dining options. Airport shuttle also recommended. We loved it!
Simeon, 3-night trip
Verified review

10/10 Exceptional

Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Frank, 1-night trip
Verified review

10/10 Exceptional

Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Tim, 2-night trip
Verified review

10/10 Exceptional

This is a comfortable property with very friendly staff and a good restraunt.
Jacques, 1-night trip
Verified review

10/10 Exceptional

Nice spacious room, nice swimming pool, close to restaurants and friendly staff
Warren, 8-night trip
Verified review

10/10 Exceptional

Large well appointed apartments - excellent breakfast buffet- quiet location.
Iain, 1-night trip
Verified review

10/10 Exceptional

The room’s size, cleanliness, and staff service were all excellent. Since there are no large facilities nearby, shopping requires some travel, but the property has a convenience store on-site, so you can still get all the essentials
Shuhei, 1-night trip
Verified review

10/10 Exceptional

Amazing hotel in Hanoi

Have stayed her many times and always enjoy the hotel. Quiet, accommodating, great location and easy in and out.
Tony, 5-night trip
Verified review

10/10 Exceptional

The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Nicole, 4-night trip
Verified review

10/10 Exceptional

Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Harish, 9-night trip
Verified review

8/10 Very good

Place is nice for long term for sure with great amenities
Joshua, 2-night trip
Verified review

10/10 Exceptional

Amazing stay

Great place. Quiet and tranquil. Rooms were spacious and friendly staff
Tony, 1-night trip
Verified review

10/10 Exceptional

The staff was amazing, the room was gorgeous, and there's a ton to do nearby. I highly recommend choosing Diamond Westlake for your stay in Hanoi.
Kristi, 3-night trip
Verified review

10/10 Exceptional

Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
Simon Aaskov, 3-night trip