The service and staff were amazing. My daughters surprised us with a stay for our 40th anniversary. The staff even brought us chocolate covered strawberries! (Extra, paid for by my daughters). The only bummer was the main restaurant they advertise was not open when we stayed. There were little "human" issues here and there, but like I said, the staff was so kind and the woman from the hotel, 'Muca' specifically, made sure our stay went smoothly. I would like to mention to hotels.com that the beautiful photo of the white fabric tablecloths in a windowed room overlooking the river is not for guests. It is for special events and weddings only...Another little bummer when we realized the dinner my girls had planned (and paid for prior to our stay) was going to have to be at the Dive Bar (real name) across the street and of which wasnt even open, as stated earlier. All in all, a beautiful hotel, with a gorpeous patio overlooking the river. A freighter went by and i swear we could touch it! Grateful for our little stay. ♡