Rahat Palace Hotel

Property class: 5 and above
Luxury hotel in Almaty with 3 restaurants and spa

Choose dates to view prices

When visiting Almaty, Rahat Palace Hotel is a great choice to consider. Guests can visit the spa to be pampered with hot stone massages, hydrotherapy, or mani/pedis, and Dzhambul, one of 3 restaurants, serves international cuisine and is open for breakfast and lunch. An indoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business center

Feel at home (6)

  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is ￥26,522
￥30,942 total
includes taxes & fees
Oct 20 - Oct 21

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a telephone, a chair, a small table with a vase of flowers, and a window with curtains.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

A hotel room with two beds, a desk with a lamp, a chair, a small table with a fruit bowl, and a view of the outdoors through the window.

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, two chairs, a table with fruit, and a lamp.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

A hotel room with a bed, bedside table, lamp, chair, desk, TV, and a painting on the wall.

Executive Suite

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

A hotel room with a large bed, two bedside lamps, a painting of a river, and a wooden headboard.

Junior Room

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, two bedside tables with lamps, a television, a chair, and a painting of a mountainous landscape on the wall.

Presidential Suite

  • 166 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Room

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

A hotel room with a large bed, a desk, a chair, and a decorative wall panel.

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
29/6 St. Satpaev Avenue, Almaty, 050040

What's nearby

  • Kazakhstan Museum of Arts - 3 min walk - 0.3 km
  • Fantasy World Almaty - 9 min walk - 0.8 km
  • Almaty Central Stadium - 14 min walk - 1.2 km
  • St Nicholas Cathedral - 2 min drive - 2.0 km
  • Atakent Expo - 5 min drive - 3.1 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 38 min drive
  • Almaty Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Arena Pub - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Jent - ‬11 min walk
  • ‪Traveler’s Coffee - ‬13 min walk
  • ‪Чайхана «Тюбетейка» - ‬6 min walk

About this property

Rahat Palace Hotel

  • When visiting Almaty, Rahat Palace Hotel is a great choice to consider. Guests can visit the spa to be pampered with hot stone massages, hydrotherapy, or mani/pedis, and Dzhambul, one of 3 restaurants, serves international cuisine and is open for breakfast and lunch. An indoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel.

At a glance

Hotel size

    • 190 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Horse riding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (2368 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Accessible airport shuttle
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rahat Health Club has 5 treatment rooms. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

Dzhambul - This restaurant specializes in international cuisine and serves breakfast and lunch.
Grill - This restaurant specializes in American cuisine and serves dinner only.
Tau Samal (seasonal) - This café specializes in Modern European cuisine and serves lunch and dinner. Open daily.
Yourt Bar & Lounge - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 10500 for adults and KZT 5250 for children
  • Airport shuttle service is offered for an extra charge of KZT 21500 per vehicle (one-way, maximum occupancy 3)

Renovations and closures

The following facilities or services will be unavailable from November 2 2026 to November 16 2026 (dates subject to change):
  • Sauna
  • Spa
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for KZT 11000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Mobile payment options include: Google Pay and Apple Pay.

Also known as

Hotel Rahat
Hotel Rahat Palace
Rahat Palace
Rahat Palace Almaty
Rahat Palace Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel Almaty

Frequently asked questions

Does Rahat Palace Hotel offer free cancellation for a full refund?

Yes, Rahat Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Rahat Palace Hotel?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM. The pool will be unavailable from November 2 2026 to November 16 2026 (dates subject to change).

Are pets allowed at Rahat Palace Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Rahat Palace Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Rahat Palace Hotel?

Yes, an airport shuttle is available. The charge is KZT 21500 per vehicle one-way.

What are the check-in and check-out times at Rahat Palace Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Rahat Palace Hotel?

No, this hotel doesn't have a casino, but Casino Zodiak (4-min drive) is nearby.

What is there to do at Rahat Palace Hotel and nearby?

Have fun during the warmer months with activities nearby such as horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Rahat Palace Hotel also has a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Rahat Palace Hotel?

Yes, there are 3 onsite restaurants, featuring international cuisine.

Does Rahat Palace Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Rahat Palace Hotel like?

Rahat Palace Hotel is a short 10-minute walk from Almaty Central Stadium and 5 minutes' walk from Kazakhstan Museum of Arts.

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Reviews

Rahat Palace Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as very good, excellent, and superior with a good selection of food and fresh fruits. (11 reviews)
  • The hotel's spa area, including the sauna, was a very nice extra. (5 reviews)
  • The pool area is top-notch with excellent facilities and a lovely atmosphere. (5 reviews)
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Popular mentions

Room
Service staff
Food
Restaurant
Spa
Lobby

Reviews

Verified review

10/10 Exceptional

Rooms are clean and modern. Staff are friendly and helpful. Breakfast buffet was excellent with good selection of food and fresh fruits and sweets.
Verified review

10/10 Exceptional

Freindly staff, clean , beautiful hotel. The pool area was lovely and a great add on to our very busy stay. Food was great and reception went out of their way to be helpful
Verified review

10/10 Exceptional

Beautiful hotel, professional, friendly staff. Had a wonderful stay made better by being able to use the pool and sauna.
Verified review

10/10 Exceptional

A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra.
Verified review

10/10 Exceptional

Fabulous!

Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again!
Verified review

10/10 Exceptional

If possible I stay in Rahat Palace when visiting Almaty. The location is good, rooms nice and spacious, although age can be seen. Lobby bar is nice and breakfast very good. Staff is very friendly.
Verified review

10/10 Exceptional

The staff was really helpful and very nice!
Verified review

6/10 Good

Old-fashioned hotel in a nice location with good commodities with it is highly needed a full renovation. The best of the hotel - breakfast and the lookout to mountains from some rooms.
Verified review

10/10 Exceptional

Rahat Palace is one of the most modern buildings. The Spa was wonderful, the views were amazing, the breakfast was lovely, just wish the descriptions were teeny bit bigger. I would stay again if the price was right. It is more on the pricey side, but you get what you pay for.
Verified review

10/10 Exceptional

The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately
Verified review

6/10 Good

Fair warning this is a 3 star hotel not a 5 star as advertised. For the money there are much better options in the city. Pros: breakfast was excellent. Atrium looks impressive. Ambience for the restaurant in the front of the property (yurt in a nicely landscaped lawn area). Cons: hotel is tired looking and in serious need of renovations. Atrium smells of diesel fumes i suspect being used to power the glass elevators. Rooms have some tech upgrades (electric curtains, lots of light button options, tv and google alexa voice cube) however dismal air-conditioning. The coolest I could get my room was 24 degrees. They did switch my room but same story in the second room despite a visit from maintenence to check the ac. 'It's very small' as per him. Do not stay here if you prefer sleeping in a cool environment.
Verified review

8/10 Very good

A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good.
Verified review

10/10 Exceptional

Good quality

Hotel is nice. Since last time I went, fitness center and spa were renovated and for me was perfect. Anyway, best part of Hotel I believe to be the staff. All of them very kind and ready to help. A special thanks to Mrs. Assem. Amazing quality manager. So helpful.
Verified review

8/10 Very good

The Rahat Palace has been our favourite hotel in Almaty for some time Most of the facilities are excellent and the food and in particular the staff who are first class The one issue is that some areas would benefit from some TLC The hotel opened circa 1994 and it is fair to say that some areas would benefit from being refreshed otherwise we always enjoy our stays and will continue to do so We had some particular issues with our last stay which we addressed directly with the hotel during our stay and which were resolved to our satisfaction
Verified review

10/10 Exceptional

Great location in the city, and a lovely place to stay at.
Verified review

10/10 Exceptional

Good breakfast, clean rooms and a nice environment to chill for a few days
Verified review

10/10 Exceptional

Amazing stay in Rahat Palace

nice stay in Rahat Palace ! Staff was helpful. Birthday cake was put in the room upon check in. Thanks
Verified review

8/10 Very good

Worth its price
Verified review

10/10 Exceptional

English speaking staff.
Verified review

10/10 Exceptional

Good view to mountains
Verified review

10/10 Exceptional

Rooms are old but the hotel is very nice

The rooms are a bit outdated but has a balcony and overall very clean, it might be the best hotel in this price range. The breakfast is great and lobby is beatiful, and has a restaurant in the middle thar works late.
Verified review

8/10 Very good

The hotel is nice in general, but needs the repair- carpet, trimmings etc. The amenities are very good- sauna and swimming pool. In walking distance a lot of dining options.
Verified review

8/10 Very good

For the weary traveler who might have had a long journey to Almaty, this hotel is a great place to stay. Clean facilities, good food, friendly staff, and 24 hr room service. I was happy to get a cup of coffee at 430 am when I really needed it. Breakfast buffet is also very good.
Verified review

8/10 Very good

overall is good, but little bit old standards, the breakfast Not varied
Verified review

8/10 Very good

I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance.