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Hotel y Aguas Termales de Chignahuapan

Property class: 3.5
Mountain hotel in Chignahuapan with spa and free water park

Choose dates to view prices

Nestled by the river, Hotel y Aguas Termales de Chignahuapan offers a tranquil escape. Unwind with free water park access, rejuvenate at SPA's reflexology and body scrub treatments, or simply enjoy shopping on site and in-room WiFi. Families rave about the waterslide at the children’s pool.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free water park
  • Hot springs
  • Sauna
  • Children's pool
  • Waterslide
  • Room service
  • Conference center
  • 3 meeting rooms

For families (6)

  • Children's pool
  • Playground on site
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
The current price is ￥21,148
￥25,166 total
includes taxes & fees
Aug 30 - Aug 31

Room options

Junior Room

9.8 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Club Room

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Interior
Hotel Osalle Inn
Chignahuapan
  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
8.8 out of 10, Excellent, 148 reviews
The price is ￥10,634
￥12,654 total
includes taxes & fees
Sep 1 - Sep 2
Hotel Osalle Inn
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About the neighborhood

Map
Domicilio conocido Barrio de Tenextla, Chignahuapan, PUE, 73300

What's nearby

  • Laguna de Chignahuapan - 6 min drive - 3.8 km
  • Chignahuapan Downtown Park - 8 min drive - 4.5 km
  • Basilica of the Immaculate Conception - 8 min drive - 4.5 km
  • Parroquia de Santiago Apóstol - 8 min drive - 4.5 km
  • Kiosco Mudéjar - 8 min drive - 4.9 km

Getting around

  • Puebla Intl. Airport (PBC) - 127 min drive

Restaurants

  • ‪Restaurant El Legado - ‬11 min drive
  • ‪Taquería "El Portal - ‬11 min drive
  • ‪Antojitos Mexicanos Doña Chuy - ‬11 min drive
  • ‪Restaurante "La Puerta - ‬10 min drive
  • ‪Jorge’s Restaurante - ‬11 min drive

About this property

Hotel y Aguas Termales de Chignahuapan

  • Bring the family when you stay at Hotel y Aguas Termales de Chignahuapan and have fun at the free water park. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or facials. An indoor pool, a bar/lounge, and a sauna are other features.

At a glance

DONE

Hotel size

    • 65 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free water park access
  • Children's pool
  • Playground

What to do

  • Hot springs
  • Shopping

Working away

  • 3 meeting rooms
  • Computer station
  • Conference center (4750 square feet of space)

Services

  • 24-hour front desk
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby
  • An indoor pool
  • Free water park
  • Full-service spa
  • Sauna
  • Waterslide
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Heating
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Spring water bathtub
  • Separate bathtub and shower
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs open between 7:30 AM and 6:00 PM.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Guests under 15 years old are not allowed in the spa
  • Hot springs access available from 7:30 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Y Aguas Termales Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel
Hotel y Aguas Termales de Chignahuapan Chignahuapan
Hotel y Aguas Termales de Chignahuapan Hotel Chignahuapan

Frequently asked questions

Does Hotel y Aguas Termales de Chignahuapan offer free cancellation for a full refund?

Yes, Hotel y Aguas Termales de Chignahuapan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel y Aguas Termales de Chignahuapan?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Hotel y Aguas Termales de Chignahuapan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel y Aguas Termales de Chignahuapan?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel y Aguas Termales de Chignahuapan?

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at Hotel y Aguas Termales de Chignahuapan and nearby?

Onsite recreation at Hotel y Aguas Termales de Chignahuapan includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel y Aguas Termales de Chignahuapan also has a waterslide and a sauna, as well as a garden.

Are there restaurants at or near Hotel y Aguas Termales de Chignahuapan?

Yes, there's an onsite restaurant.

Does Hotel y Aguas Termales de Chignahuapan have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Hotel y Aguas Termales de Chignahuapan like?

Hotel y Aguas Termales de Chignahuapan is located by the river. Popular attractions include Chignahuapan Downtown Park, which is 11 minutes away by car.

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Reviews

Hotel y Aguas Termales de Chignahuapan Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Restaurant staff were very friendly and the food was tasty and reasonably priced. (6 reviews)
  • Massages and treatments were very good and the spa staff was very attentive. (3 reviews)
  • The hot springs and various pools were a highlight of the stay, offering a unique and enjoyable experience. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified review

6/10 Good

Yes, after they finally found my reservation the room was nice, but there was no water in the pool overlooking it
You might want to check if the pools are available for instance the children’s pool with slides, etc.
Phyllis, 2-night trip
Verified review

2/10 Poor

It was our first time there, the rooms were very smelly, the food variety was limited specifically for the kids. And the transportation was very limited. We definitely not coming back.
Viviana, 1-night trip
Verified review

2/10 Poor

Rooms were dirty, rat poop everywhere, things were falling apart.
Diana, 1-night trip
Verified review

8/10 Very good

No comments
MARCO ANTONIO, 1-night trip
Verified review

2/10 Poor

Everything is DATED....!!.. after 80 years of service it needs an update.
LEOPOLDO, 2-night trip
Verified review

8/10 Very good

.
Omar, 1-night trip
Verified review

10/10 Exceptional

No coffe in the roon
Guadalupe, 1-night trip
Verified review

10/10 Exceptional

ok
jose luis, 1-night trip
Verified review

6/10 Good

The property does not respect
Claudia, 2-night trip
Verified review

10/10 Exceptional

Excelente, lo disfruté muchísimo
Lorena, 2-night trip
Verified review

10/10 Exceptional

Todo estuvo excelente. Es un hotel que conozco desde hace mucho tiempo, me encanta ir y me encanta hospedarme ahí, gracias.
Elsa Maria de los Angeles, 1-night trip
Verified review

10/10 Exceptional

Increíble súper bien 100% recomendable
Lorena, 1-night trip
Verified review

10/10 Exceptional

Todo bien en este hotel Resort, excepto por que no tienen cuartos para una sola persona con la comodidad que tienen los de dos camas, pero todo excelente el spa, las vistas a las montañas, la comida riquísima, felicito a la chef👏
Martha Olivia, 2-night trip
Verified review

8/10 Very good

Muy lindo Habitaciones bien Trato amable Comida regular
Kathya, 1-night trip
Verified review

10/10 Exceptional

Todo fue excelente
Jose Antonio, 1-night trip
Verified review

10/10 Exceptional

Mejorar el internet es muy pésimo
alejandro, 3-night trip
Verified review

8/10 Very good

La habitación y los servicios que tomamos nos encantaron
Carlos, 2-night trip
Verified review

8/10 Very good

Habitacion le faltaba mantenimiento al lavabo.ek personal de la recepción no fue tan amable.
Lourdes, 2-night trip
Verified review

6/10 Good

La habitación es muy sencilla para el costo y falta mantenimiento. Perosnal amable.
Antonio, 1-night trip
Verified review

10/10 Exceptional

Todo estuvo bien, el personal muy amable, las instalaciones limpias, bien
Carolina, 1-night trip
Verified review

10/10 Exceptional

Todo muy bien? Disfrutamos el hotel con la family. Descanso excelente, un buen lugar para pasarla bien y relajarse con la family.
Guillermo, 1-night trip
Verified review

8/10 Very good

En general todo bien, el personal es amable aunque las chicas de recepción más o menos. Y puntos mejorar, la recepción es súper lenta y la comida muy mala, tiene buena vista pero nada de sabor. Nos hemos quedado 3 veces en el hotel y siempre han sido los mismos puntos.
JOSE DE JESUS, 1-night trip
Verified review

8/10 Very good

Todo estubo exelente menos la comida no nos gusto nada de nada
Yevanda, 1-night trip
Verified review

10/10 Exceptional

Es muy seguro y la atención es excelente
alberto, 2-night trip
Verified review

10/10 Exceptional

Buena
jesus, 2-night trip