The Ben, Autograph Collection

Property class: 4
Hotel with 2 restaurants, near Clematis Street

Choose dates to view prices

The Ben, Autograph Collection puts you in a great location, within a 15-minute walk of Clematis Street and CityPlace. Guests can take a dip in the outdoor pool or grab a bite to eat at Proper Grit, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Valet parking
  • Pool bar
  • 6 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is ￥53,569
￥60,265 total
includes taxes & fees
Oct 18 - Oct 19

Room options

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Showing 17 of 17 rooms

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Room, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Water View)

A hotel room with a large bed, a desk, a chair, a view of the water, and a balcony.

Standard Room, 1 King Bed (Water View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the outdoors.

Room, 1 King Bed, Hearing Accessible, City View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Water View)

A hotel room with a large bed, a desk, a chair, a view of the water, and a balcony.

Standard Room, 1 King Bed, Hearing Accessible (Water View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub

A hotel room with a large bed, a desk, a chair, a view of the water, and a balcony.

Room, 1 King Bed, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Queen Beds, City View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Water View)

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city.

Standard Room, 2 Queen Beds (Water View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Queen Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

A modern hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Queen Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city.

Room, 2 Queen Beds, Mobility Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed (Water View)

A modern living room with a sofa, armchairs, a coffee table, and a view of a marina.

Standard Studio, 1 King Bed (Water View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed (Water View with Specialty Bathtub)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the city through large windows.

Standard Studio, 1 King Bed (Water View with Specialty Bathtub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Hearing Accessible (Roll-in Shower, Water View)

A modern living room with a sofa, armchairs, a coffee table, and a view of a marina.

Standard Studio, 1 King Bed, Hearing Accessible (Roll-in Shower, Water View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401

What's nearby

  • Clematis Street - 1 min walk - 0.1 km
  • CityPlace - 9 min walk - 0.8 km
  • Palm Beach Atlantic University - 14 min walk - 1.2 km
  • Palm Beach County Convention Center - 17 min walk - 1.4 km
  • Kravis Center For The Performing Arts - 18 min walk - 1.5 km

Getting around

  • President Donald J. Trump Intl. Airport (DJT) - 15 min drive
  • Boca Raton, FL (BCT) - 34 min drive
  • Brightline West Palm Beach Station - 10 min walk
  • West Palm Beach Central Brightline Train Station (WPT) - 10 min walk
  • West Palm Beach Station - 16 min walk

Restaurants

  • ‪Elisabetta's Ristorante - ‬1 min walk
  • ‪Rocco's Tacos & Tequila Bar - ‬3 min walk
  • ‪Roxy's Pub - ‬4 min walk
  • ‪Pumphouse Coffee Roasters - ‬2 min walk
  • ‪Duffy's Sports Grill - ‬3 min walk

About this property

The Ben, Autograph Collection

  • The Ben, Autograph Collection puts you in a great location, within a 15-minute walk of Clematis Street and CityPlace. Guests can take a dip in the outdoor pool or grab a bite to eat at Proper Grit, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers.

At a glance

Hotel size

    • 208 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • Guests will receive smart lock details
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only, up to 50 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (USD 57 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 6 meeting rooms
  • Conference space (17013 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • 24-hour fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Dining

Proper Grit - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Spruzzo - Overlooking the ocean and pool, this restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 29 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 145 per accommodation, per stay

Parking

  • Valet parking costs USD 57 per night with in/out privileges

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay

Also known as

The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

Does The Ben, Autograph Collection offer free cancellation for a full refund?

Yes, The Ben, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ben, Autograph Collection?

Yes, there's an outdoor pool.

Are pets allowed at The Ben, Autograph Collection?

Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 145 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Ben, Autograph Collection?

Yes. Valet parking costs USD 57 per night.

What are the check-in and check-out times at The Ben, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an onsite casino at The Ben, Autograph Collection?

No, this hotel doesn't have a casino, but Club Vegas Casino Arcade (8-min drive) and Lake Worth Casino Building and Beach Complex (16-min drive) are both nearby.

What is there to do at The Ben, Autograph Collection and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. The Ben, Autograph Collection also has a garden.

Are there restaurants at or near The Ben, Autograph Collection?

Yes, there are 2 onsite restaurants, featuring local and international cuisine and ocean views.

What's the area around The Ben, Autograph Collection like?

The Ben, Autograph Collection is a short 10-minute walk from Brightline West Palm Beach Station and 13 minutes' walk from CityPlace. Travelers love the hotel's prime location.

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Reviews

The Ben, Autograph Collection Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool area was a highlight, offering an incredible view and a fun atmosphere. (13 reviews)
  • The property offers stunning rooftop views overlooking Palm Beach and a great location for exploring the area. (7 reviews)
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Popular mentions

Service staff
Room
Location
Food
Restaurant
Ambience
View
Drinks
Shower
Car

Reviews

Verified review

10/10 Exceptional

Beautiful hotel, great staff and amazing food. Will stay again
Verified review

10/10 Exceptional

we had a great stay but sadly only one night. The location was great and it was a beautiful hotel and the staff were lovley too,
Verified review

10/10 Exceptional

The best hotel in West Palm Beach. Great location, cool rooms, and amenities. My go-to when visiting the area.
Verified review

10/10 Exceptional

We were only there for one night but everything was perfect. This is an amazing Hotel and we will definitely be back again. Staff was helpful and friendly, room was clean and comfortable & I love that they have a rooftop bar and restaurant.
Verified review

10/10 Exceptional

Beautiful hotel, love the location and the staff
Verified review

10/10 Exceptional

Room was clean and well decorated. Felt like they thought about everything
Verified review

4/10 Fair

Dog friendly hotel. Urine smell throughout.
Verified review

10/10 Exceptional

From the time I parked for the valet until I checked out, every employee of the Ben was not only extremely accommodating, friendly first class consistently gave me full undivided attention to ensure that I felt comfortable. I was being heard, and I was having a comfortable, relaxing positive stay
Verified review

10/10 Exceptional

Nice hotel, great location and service was great
Verified review

10/10 Exceptional

Classy hotel with warm, courteous, and friendly service. Will recommend and stay here again.
Verified review

10/10 Exceptional

The location was perfect!
Verified review

10/10 Exceptional

Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!
Verified review

10/10 Exceptional

It's beautiful and the staff is great!
Verified review

10/10 Exceptional

The staff was amazing and very accommodating, the room was immaculate
Verified review

10/10 Exceptional

From arriving to departing the customer service from the staff was amazing. The rooftop bar and restaurant provides a gorgeous view of Downtown Palm Beach and Palm Island. The room was clean, spacious and very comfortable.
Verified review

10/10 Exceptional

Beautiful property, outstanding & attentive staff made our stay delightful!
Verified review

10/10 Exceptional

Great facility and staff.
Verified review

10/10 Exceptional

Location is great!
Verified review

10/10 Exceptional

Incredible hotel and the amenities were 5 star ⭐️ Highly recommend for couples and families!
Verified review

10/10 Exceptional

Beautiful hotel. The staff was friendly, everything was clean, we enjoyed our weekend and would love to stay again!
Verified review

10/10 Exceptional

Staff was attentive and accommodating. Beautiful view.
Verified review

10/10 Exceptional

Beautiful view and nice rooms. Very luxurious
Verified review

10/10 Exceptional

Busy, buzzy, good location and comfortable room and bed. Food good in downstairs restaurant.
Verified review

10/10 Exceptional

One of the best hotels in WPB! Clean, beautiful and staff is so friendly. Close to restaurants and bars
Verified review

10/10 Exceptional

Great decor and roof top pool/bar