JEN Penang Georgetown by Shangri-La

Property class: 4
Family-friendly hotel with outdoor pool, connected to a shopping center, near 1st Avenue Mall

Choose dates to view prices

When you stay at JEN Penang Georgetown by Shangri-La, you'll be in a fantastic location, just a 5-minute walk from KOMTAR and 1st Avenue Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Jen, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour health club, and a fitness center. The helpful staff and nearby shopping get great marks from fellow travelers.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • In-room childcare
  • Conference center
  • Business center

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is ￥12,831
￥15,630 total
includes taxes & fees
Oct 5 - Oct 6

Why we love this property

Global dining options
The restaurant at this hotel serves local and international cuisine for adventurous palates. A bar and continental breakfast round out the dining scene.
Luxurious comfort
Wrapped in soft bathrobes, guests drift into peaceful sleep beneath down comforters. Blackout drapes ensure undisturbed rest throughout the night.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Suite King

A hotel room with a large bed, a desk with a laptop, a chair, and a view of a cityscape.

Executive Suite King

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite Twin

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of the city.

Executive Suite Twin

  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Apartment, 1 King Bed

A hotel room with a large bed, a wardrobe, a nightstand, a desk, and a chair.

Apartment, 1 King Bed

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a chair, a nightstand, a lamp, and a view of the city through a large window.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, 1 King Bed

A hotel room with a large bed, a chair, a nightstand, a lamp, and a view of the city through a large window.

Family Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Club)

A hotel room with a large bed, a chair, a nightstand, a lamp, and a view of the city through a large window.

Deluxe Room, 1 King Bed (Club)

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, 1 King Bed (Club)

A hotel room with a large bed, a chair, a nightstand, a lamp, and a view of the city through a large window.

Family Room, 1 King Bed (Club)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a chair, a nightstand, a lamp, and a view of the city through a large window.

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(40 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds (Club)

A hotel room with two beds, a desk, and a large window offering a city view.

Deluxe Room, 2 Twin Beds (Club)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a large window with a city view.

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city.

Executive Suite, 1 King Bed

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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8.6 out of 10, Excellent, 311 reviews
The price is ￥8,953
￥9,745 total
includes taxes & fees
Oct 12 - Oct 13
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About the neighborhood

Map
Magazine Road, George Town, Penang, 10300

What's nearby

  • 1st Avenue Mall - 1 min walk - 0.1 km
  • Prangin Mall - 1 min walk - 0.1 km
  • KOMTAR - 3 min walk - 0.3 km
  • Kidland Penang - 3 min walk - 0.3 km
  • Georgetown UNESCO Historic Site - 9 min walk - 0.8 km

Getting around

  • Penang Intl. Airport (PEN) - 26 min drive
  • Penang Sentral - 27 min drive
  • Tasek Gelugor Station - 35 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Texas Chicken - ‬2 min walk
  • ‪A&W - ‬2 min walk
  • ‪OldTown White Coffee - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪Wembley Café - ‬1 min walk

About this property

JEN Penang Georgetown by Shangri-La

  • When you stay at JEN Penang Georgetown by Shangri-La, you'll be in a fantastic location, just a 5-minute walk from KOMTAR and 1st Avenue Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Jen, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour health club, and a fitness center. The helpful staff and nearby shopping get great marks from fellow travelers.

At a glance

Hotel size

    • 443 rooms
    • Arranged over 17 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
    • Guests must walk up 16 steps from the hotel's parking lot in the basement to the lobby. Guests may choose to drop off their luggage at the hotel’s main entrance prior to parking their vehicle. Hotel parking spots are subject to availability. If the hotel parking facility is fully occupied, alternative parking options are available for hourly rates opposite the hotel or at 1st Avenue Mall. Guests who park offsite will be reimbursed for their parking charges at the hotel's front desk upon check-out.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite parking available only on request
    • Free covered onsite self parking
    • Onsite parking limited
    • Offsite parking nearby (MYR 72 per day)

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Well-lit path to entrance
  • 16 stairs to reach property

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Jen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Lobby Lounge - This café specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 70 for adults and MYR 35 for children
  • Airport shuttle service is offered for an extra charge of MYR 96 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Parking is available nearby and costs MYR 72 per day
  • Guests must contact this property in advance to reserve onsite parking

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Traders

Hotel Traders Penang

Penang Hotel Traders

Penang Traders

Penang Traders Hotel

Traders Hotel Penang

Traders Penang

Traders Penang Hotel

Jen Penang

Traders Hotel Georgetown

Hotel Jen Penang George Town

Hotel Jen Penang Shangri-La

Hotel Jen Shangri-La

Jen Penang Shangri-La

Jen Shangri-La

Hotel Jen Penang By Shangri La

Hotel Jen Penang Shangri-La George Town

Hotel Jen Penang Shangri-La

Jen Penang Shangri-La George Town

Jen Penang Shangri-La

Hotel Hotel Jen Penang by Shangri-La George Town

George Town Hotel Jen Penang by Shangri-La Hotel

Hotel Hotel Jen Penang by Shangri-La

Hotel Jen Penang by Shangri-La George Town

Hotel Jen Penang

Hotel Jen Penang By Shangri La

Traders Hotel Penang

Jen Penang Shangri George Town

Frequently asked questions

Does JEN Penang Georgetown by Shangri-La offer free cancellation for a full refund?

Yes, JEN Penang Georgetown by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JEN Penang Georgetown by Shangri-La?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at JEN Penang Georgetown by Shangri-La?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JEN Penang Georgetown by Shangri-La?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by JEN Penang Georgetown by Shangri-La?

Yes, an airport shuttle is available. The charge is MYR 96 per vehicle one-way.

What are the check-in and check-out times at JEN Penang Georgetown by Shangri-La?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at JEN Penang Georgetown by Shangri-La and nearby?

JEN Penang Georgetown by Shangri-La has an outdoor pool and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near JEN Penang Georgetown by Shangri-La?

Yes, Cafe Jen offers local and international cuisine.

What's the area around JEN Penang Georgetown by Shangri-La like?

JEN Penang Georgetown by Shangri-La is in Downtown George Town, a short 2-minute walk from KOMTAR and 11 minutes' walk from Georgetown UNESCO Historic Site. Travelers say the area is walkable and good for shopping.

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