It locates a little bit far from Bilbao city centre, but it is quite easy to access to Bilbao Airport; only five minutes by hotel bus service. Seating capacity of the bus is limited. You might as well book your seating in advance upon your arrival to the Hotel, especially in case you should catch early fright. I found that Radio wave for my mobile was quite weak in the Hotel room. The Hotel restaurant opens at 20:00 for dinner. I think it is a little bit late. Early breakfast service is nice.