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"WiFi"Hotels.com のゲストによる口コミ 2012年09月30日 投稿
It was very nice staying but the WiFi performance was a little weak in my room. Hopefully, it would be improved soon.
"行くべき!North By Northwest Restaurant & Brewery"Hotels.com のゲストによる口コミ 2012年07月30日 投稿
キッチンもあり、清潔で環境もよく過ごしやすいホテル。お隣のホテルのとなりにある、North By Northwest Restaurant & Brewery は、一人でもいけるレストランで、おいしいビールがたくさん!週末には野外ライブもあるそう。もう少し歩けば、Whole Foods Marketにも行けるので、朝食がなくてもへっちゃらです。
Hotels.com のゲストによる口コミ 2012年07月30日 投稿
コメントはありません。
"空港内"Hotels.com のゲストによる口コミ 2012年07月16日 投稿
空港の敷地内ですが、ターミナルビルから徒歩で行くのは難しく、無料シャトルを利用する必要がありました。また、室内のLANは有線しか用意されていなかったのは予想外でした(ロビーでは無線LANが使えました)。それでも、部屋は広くて快適でした。
Hotels.com のゲストによる口コミ 2012年05月31日 投稿
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ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
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**これらのアメニティの中には、一部の客室またはユニットでのみご利用可能なものが含まれます。一部のアメニティには追加料金が発生します。
Guest Kitchen - このレストランは、軽食タイムのみ営業しています。 24 時間対応。
ホテルでは屋内プール、24 時間フィットネス施設などのレクリエーション施設をご利用いただけます。
以下の料金またはデポジットは、サービスを利用した時、チェックイン / チェックアウト時に、ホテルにてお支払いください。
上記項目以外にも、ホテルが現地で料金を徴収する場合があります。これらの料金とデポジットには税金が含まれていない場合もあり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
"Modern Marvel"
This property is extremely nice! Very clean, nice, modern rooms! My only wish is that this chain would upgrade their cable. The channel line up is very limited and male oriented as there were mostly sports and news channels to watch. Other than that, I would most definitely stay again!Hotels.com ゲストの適正な口コミ
"great location"
The hotel was located in a great place to visit 6th Street, Lake Austin and other local sites. The service was great, the room was big and comfortable. Overall, great experience.Hotels.com ゲストの適正な口コミ
"Amazing!"
It was more than I expected. This is a new hotel a block away from the Austin Convention center, literally surrounded by great restaurants. The staff was very helpful and attentive. The room was gorgeous, although the glass bathroom door (beautifully frosted) wasn't much of a sound barrier to what was happening in the bathroom :) We had a good laugh. […] The beds were incredibly comfortable -- Loved it! Will definitely be back. もっと読むHotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Dear Traveling Sales Lady, So glad you enjoyed your stay and we thank you for your business. Hope you come back and visit us again! Regards, Brad, GM
"Perfect Location"
Extremely helpful staff. The breakfast was very good and the selection was great. Granddaughter in Tennis Tournament hotel close enough to go in-between matches to rest. Several nice restaurant within walking distance. Would stay here again.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Dear GMA, Hope your grand daughters tournament went well. Thank you for choosing Hyatt! All the best, Brad, GM
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you!
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Dear M. Land - We appreciate your rating. Thank you, Brad, GM
"Would definitely recommend"
I really enjoyed it. The staff was great and very accommodating. The location is only a few blocks from 6th st and the rooms and beds are spacious and comfortable. I know it doesnt have a rooftop pool but it was great for the convenience and price.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Dear BK, Sounds like you found our location convenient and you enjoyed your stay. Very glad to hear that. We appreciate your business. Best Regards, Brad, GM
"Amazing staff made our stay perfect"
Perfect downtown location with service that went well above and beyond.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you and we will be sure to share your thoughts with the team. Hope to welcome you back to Austin soon. Best Regards, Brad, GM
"Overpriced and Blah Ammenities"
Service - nonexistent...paid to valet park, got to carry our own bags. Breakfast was lousy. Thermostat in room did not work, beds and pillows were uncomfortable. Food selection was lousy! Best thing about this hotel is leaving it to go somewhere else nearby.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Dear Adam, Sorry to hear stay was less than satisfactory. I will be sure to take your feedback to the team and help them all work on these issues to ensure they do not happen again. Hope you will give us another chance sometime in the future. Regards, Brad, GM
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"closeto good restaurants n the area"
ExcellentHotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Dear Rina, Glad you liked our location. Thank you for sharing your feedback. All the best, Brad, GM
"Great Service, Great location"
Loved staying at the Hyatt Place since I could walk less than a block to the convention center and then safely walk to some fun places like the Elephant Room and restaurants and shopping. Personal, friendly service at the front desk and in the bar. I lliked the design of the room with a king size bed and soothing decor and a full comfortable couch for […] lounging and relaxing. Tasty daily full breakfast provided in an upbeat, trendy atmosphere. Will definitely stay there again. もっと読むHotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Dear Brenda, Great feedback and thank you for the wonderful review! We appreciate your business and Hyatt loyalty. All the best, Brad, GM
The staff was very friendly. The breakfast was good. Very close to the 6th street and all the fun. The shampoo and the lotion were not new. Iron was broken. Shower grout was dirty. Construction around the hotel is noisy. Too expensive (room + parking) for what you getting.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Austin, We appreciate your feedback and will definitely follow up with the team to ensure those items are addressed. Thank you for your business and we hope to welcome you again. Regards,
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you and we appreciate your business!
"Great, clean hotel"
This hotel is fairly new and in pristine condition. The staff was very pleasant and accommodating. Continental breakfast had many options. The workout facility had plenty of modern equipment (free weights, 3 treadmills, bikes and one weight machine) and free headphones, water & towels. We walked everywhere except to SoCo, took a short cab ride. Even […] printed our boarding passes in the lobby. Only complaint we had was that we were on the 6th floor and could hear sirens and street noise. Wish we would have gone with a higher floor but we didn't complain to the hotel. もっと読むHotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Rachel, Sounds like you enjoyed your stay. That is what we like to hear. Thanks for taking the time to submit your insight. Best Regards,
"Comfortable and clean stay, service oriented."
The complimentary breakfast had varied choices. The location was within walking (or staggering) distance from street fair and nightlife scene. Extremely comfortable bed and large TV. Free wi-fi a definite plus. TV controller did not work well. In house parking was convenient upon arrival but inconvenient when garage became full, somewhat overpriced […] for inadequacies. The immediate construction in area was bothersome for navigation. もっと読むHotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you for your note and happy to hear about your stay. We apologize for the construction and really hope they wrap it up soon. The street projects in the downtown area should be great once completed. Hope to see you soon, All the best,
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you!
"Friendly Atmosphere Downtown"
I really liked the hotel, as well as the people working there. I was a bit bummed that the pool was tiny and inside, and would have loved room service. Overall I'd rate it as a 4 star hotel :-)Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Melissa, We appreciate the feedback regard the pool and room service. We will try to take that into consideration on future projects. Thanks for choosing Hyatt! Best Regards, Brad, GM
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 We appreciate your business!
"Great new hotel"
Typical Hyatt Place, but brand new - all is clean and staff is very nice.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Melissa, Thank you for your Hyatt loyalty. Best Regards, Brad, GM
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you for the 5 stars!
very expensive very few amenities no access to water or drinks except in lobby for alot of money,shower drain was clogged light switches did not work phone did not work,remote for tv was very slowHotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Dave, We appreciate your insight regarding not having vending machines on the floors and will take that into consideration for future projects. Also appreciate the concern regarding the lighting and drain. We'll be sure to follow up on those issues and resolve promptly. Hope you will give us another chance in the future to regain your business. Sincerely, Brad, GM
"Excellent location"
The hotel was spotless, the employees were friendly and the location was perfect.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Becky, Glad you liked your stay. Thanks for writing in. Best regards, Brad, GM
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 We appreciate your business!
"Centrally located downtown"
New hotel, exceptionally clean, very friendly staff, reasonable rate. Excellent location for touring downtown area. Complimentary breakfast disappointing. Self-parking $23 per night!!! A/C in room did not funtion well.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Dear Sarafla, Thank you for staying with us during your recent trip to Austin. We pride ourselves on our service and I am glad to read that the staff was a highlight. Best Regards, Brad, GM
"Best service I've ever experienced"
The hotel is well situated, with clean and comfortable rooms, but the best thing was the service. Compared to literally hundreds of other hotels I've stayed in over the years, this had the best customer service of them all. I was amazed at how well the entire staff has been trained. Every staff person I interacted with was outstanding. I have a new […] favorite hotel in Austin! もっと読むHotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Dear N.M. I will be sure to share your thoughts with the team. They will all be very happy and proud to read your comments. Thank you for selecting the Hyatt Place Austin Downtown! All the best! Brad, GM
コメントはありません。Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you for the great rating!
コメントはありません。Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Keith - We appreciate you! Best regards, Brad, GM
コメントはありません。Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you!
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Tim, Thanks for staying with us! See you on your next visit, Brad, GM
Overall Good! But there was construction going on next door that started at 3am and woke us up. It would have been nice if they would have taken that into consideration & put us on the other side of the hotel especially since they were not real busy.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Great feedback and we apologize for the construction around the area. We anticipate them wrapping those projects up soon and hope you'll try us again. Thanks for staying! Brad, GM
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 JJ, Hope to see you again soon in DT Austin!, Regards, Brad, GM
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you for staying!
Outstanding staff. Very courteous and polite. Best seen to date.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 We appreciate the kind words and we'll share with the staff. We are definitely focused on service, first and foremost! Sincerely, Brad, GM
"Outstanding time"
Loved the hotel. Right downtown. Breakfast buffet is wonderful. The customer service was 4 seasons-esque. Will definitely be back. Only possible negative comment is that we did not have shampoo when we first arrived. Everything else was top notch.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Justin, We pride ourselves on service, so it is great to see our guest's recognize it. thanks for writing in. Regards,
"General hotel"
It was ok, nothing spectacular. Couldn't find any info about hotel in room...Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Our hotel information is all located on our TV. Trying to be more environmentally friendly and "Green" we no longer have the printed binders in the rooms. Great feedback and we will do our best to improve communicating this to our guests. Thank you, Brad, GM
"Great Downtown Destination"
It was great to stay so close to the Action of Austin. This hotel is a bit far from the 6th Street activities, but there are great restaurants right next door and it is close to the park and trails.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 K, Glad you enjoyed the hotel and our location. We appreciate your feedback. Hope to welcome you again, Brad, GM
"very good"
Would stay there again...but bathroom door allows too much light..disturbs other person who is sleepingHotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you for the feedback and we'll definitely look into the door lighting. The glass door offers a contemporary look, but I can see your point regarding the light. Thanks for staying with us. All the best, Brad, GM
Overall, very pleased with the hotel stay, Price, service and location are great.The AC vent over the bed is unfortunate as it blasts cold air right on you while you are sleeping and the staff isn't super familiar with the area yet - but they were extremely welcoming.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you for letting us know about the air. We will be sure to look further into that and resolve for your next stay. Glad to hear you found the rest of your stay to be more than satisfactory! Hope we see you again at the Hyatt Place Austin DT.
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 JB - Thanks for the high rating! You rank high with us as well!
"Awesomness"
I enjoyed the stay. Very easy and very, almost too friendly staff! I loved the location too. I was able to walk to all the yelp/tripadvisor recommended locations. Also, very close to bus stops, making commuting around Austin a Breeze, even for a first time visitor like myself. I will be back!Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Roland, Our mission is to provide authentic and friendly service. Sounds like we accomplished the task. thanks for sharing. All the best,
"Excellent stay"
Great staff, nice rooms, good breakfast.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Hi Bailey, Thanks for sending in your comments. Happy to hear everything was excellent! We appreciate you, Brad, GM
The hotel was nice but not the best Hyatt Place we have stayed at. The staff was very helpful and friendly. The rooms are nice but the beds where not comfortable. Also, the eggs for the breakfast tasted like they were fake. Otherwise, everything was nice.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you for the feedback and happy to hear you found the staff service satisfactory. We will be sure to look into the beds and eggs. I appreciate you providing these areas of improvement and we hope to do better for you on your next visit. All the best,
"Friendly, no frills comfort in good location"
The hotel is new and clean, and our room was spacious. It has comfortable beds and nice flat screen TV. The people behind the front desk are very friendly and helpful. We never tried the complimentary breakfast, which is served in the lobby. There's a bar and a Starbucks-type coffee and pastry counter. The location is very convenient for the Convention […] Center. You can't be much closer. There's a good, low-key crepe cafe around the corner for breakfast or lunch. It's close to Congress street and the bridge over Congress which crosses the lake. A short walk to 6th Street activity. We walked everywhere from the hotel. Only inconvenience is that there's a lot of construction going on nearby with many of the sidewalks closed. We heard construction from our high floor room on only one of the mornings we were there. もっと読むHotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Chorni, Thank you for the nice note. It sounds like you enjoyed your stay in Austin. Hopefully next time you will have time to try the breakfast. I think you will enjoy it. All the best,
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thank you for the 5 STAR review!
"good location"
I'll recommend this hotel to other people.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thanks for the recommendation!
I absolutely loved my stay. The staff were so friendly and the hotel was beautiful. It was perfectly located for the track meet that I attended. The children that were with me were so impressed and amazed by how helpful and nice everyone was. They were also impressed with the breakfast. I will definitely be returning anytime I am in Austin.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Tamara, Hope you did well at the track meet! Thanks for sharing your comments. Come back and see us!
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ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Thanks for the 5 STAR review!
"Great location, nice rooms"
The hotel staff was attentive. The rooms were nicer than expected. The complimentary breakfast was also nicer than expected. The only issue were no safe in the room & also, the elevator wasn't working perfectly.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Marcie, Thanks for submitting your feedback. I will be sure to share with the staff. Glad the service met your expectation. We will be sure to check on the elevators. Take care,
Overall Hotel stay was great! Valet Parking need to be better service.Hotels.com ゲストの適正な口コミ
ハイアット プレース オースチン ダウンタウン (Hyatt Place Austin Downtown)からの返信 Glad it was a great stay. We will be sure to check on the parking situation. All the best,
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