アヴィスタ ハイダウェイ リゾート & スパ - プーケット (Avista Hideaway Resort & Spa - Phuket)

6泊7日で利用しました。 フロントからはかなり歩きますがプールの見える部屋に泊まることができ、バルコニーでお酒を飲んだり、バブルバスを楽しんだり、ゆったり過ごすことができました。 新しくできたホテルなので部屋はキレイで十分な広さがありました。フロントはお城のような雰囲気で気に入っています。 また毎日夕方の6時過ぎぐらいに日替わりの手作りお菓子を届けてくれるサービスがあったのもうれしかったです。 プールは2か所あり、プールバーでドリンクが飲めます。無料の絞りたてジュースサービスもありました。 レストランでディナーも食べましたが美味しいし値段もリーズナブルでした！ 朝のバイキングは毎日ほぼ同じメニューでしたが、一通りそろっていたかと思います。 総合評価を3にした理由はいくつか不満点があった […] ためです。普通のホテルならそんなに気にならないようなことですが、ここは4.5つ星のホテルでお値段もそこそこ高いので、コストパフォーマンスからの観点で書きます。 ・旅行会社からの旅程を前日にホテルにファックスで送ると事前連絡がありましたが、ホテルで電話に出たのが英語もタイ語も通じないミャンマー人スタッフで話が通じず、結局前日ではなく当日に旅程が届きました。新しいホテルなので人手不足なのでかもしれませんが、スタッフによって対応の差がまちまちでした。 ・朝のバイキングのたまご焼きを頼むコーナーがとにかくストレスフルでした。対応シェフは愛想が悪く、また大勢の人が並んでいた場合の対応も悪いです。しばらく席で待って取りに行くと誰か別の客にとられていたりとなかなかスムーズにいきません。最後はウェイターに頼んでやっと注文したものを食べることができました。（フィリピンの同様のクラスのホテルでは、もっと広いレストランにもかかわらず頼んだ卵料理をウェイターが間違いなく席まで持ってきてくれました。） ・Wifiの速度が遅く、たびたび切れたりつながらなかったりしました。システムが構築中でパスワードとIDを毎回入力し直さないといけないのも少しストレスでした。タイのネット事情を考えればあまり気にはなりませんが、辺鄙なところにあるホテルなのでパスワードを設定する意味がないし、今はパスワードのないホテルのほうが主流かなと思います。 ・仕事のためノートパソコンを持っていきましたがWifiのログイン画面が表示されずネットがつながりませんでした。LANケーブルをもらいにフロントに行き、翌日部屋に届けてくれるとの返答でしたが、LANケーブルが届けられることはありませんでした。結局手持ちのiPhoneを海外ローミングし、ディザリングをして使いしました。 ・最後の夜に部屋の洗面所にゴキブリがでました。。。 ビーチからは遠いですが、閑静なところにあり隠れ家的なホテルだと思います。 色々とありましたが全体的にはそこそこ満足でした。 もっと読む

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Everythings was perfect at this resort. We only just had problem with transfer. There are two Avista hotels in Phuket. These hotels have a free transfer to city center and reverse. It is not easy to distinguish the corect transfer. We went with wrong trasfer to anther Avista, and we had to pay very much taxi fare to return to our Avista. Please be caution […] no to happen the same issue for you. もっと読む

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Lovely and quiet resort for a good getaway. Excellent service from the staff. There are an uninvited guess (tiny snake) that turns up near the private pool. The staffs promptly responsed to our call and were very apologetic. Absolutely enjoyed the spacious room with private pool. Restaurant food was not fantastic but decent. Have (a few) lovely public […] pool, with sea view facing. Could have increase the frequency of transport to town. I would visit again if I am looking for another chilling vacation. もっと読む

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Surpassed all my expectations. Incredible value for the price. The room was huge and everything was spanking clean and immaculately designed. The service was good, there is a buggy service to your hotel room from the lobby, and they come almost instantaneously. The hotel was not very crowded in mid May, so it was almost as if we had the pools to ourselves […] most of the time. There are 3 infinity pools, all with views of the hills and sea below, gorgeous to swim at dusk and hear the cicadas chirp before they roost. There is a free shuttle bus to and from patong beach at the bottom of the hill, guests can book in advance to guarantee a seat. Quite important as it's impossible to walk up the hill to the hotel from patong beach otherwise, too far. The breakfast had a wonderful selection. And there are many corners around to resort to discover and just hang out, with plenty of clean comfy seats everywhere. There's even a games room for rainy days, with pool tables and pingpong tables, free for guests to use. Overall an incredible hideaway indeed, from the madness of patong beach, but yet not being too far away from it all. もっと読む

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Firstly, the hotel is perched on a cliff up from Patong Beach. Awesome Views, beautifully designed and situated hotel. Infinity pool overlooking lush greenery and the sea. Views everywhere, enormous non-cookie-cutter rooms. the cons: staff is very friendly and accommodating, not attentive though. Hotel is sprawling and has levels, meaning a lot of stairs […] and walking. can be better cooled. If you're a fan of a/c it might not be for you. Location is hard to find for taxis and hotel shuttle to Patong is infrequent. もっと読む

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Avista Hideaway Resort & Spa is a new hotel in Phuket-Patong and offers a unique design and beautiful outlook compared to other hotels available. Avista is located slightly out of the main area of Patong Beach which we preferred as we found Patong at times a little too much. On arrival you are greeted with a complimentary drink, friendly staff and a […] one pager form to fill out which outlines various items to select and provide your preference e.g. types of food or cuisine, drinks, hobbies/sports of interest and pillow type selections! When it comes to guests and customer service, attention to detail is second to none. The hotel provides a complimentary shuttle bus at various times throughout the day to drop and pick up guests from the hotel to take them into main town Patong (Jungceylon Shopping Centre) - make sure you book in advance at reception to secure your seat. The hotel staff were friendly but at times we found it hard to communicate as their english wasn't great. The hotel amenities were amazing especially the pool areas. The pool areas and surrounding landscaping were exceptional and it was nice not fighting for a pool bed as there were many available. The rooms were decent size, clean and beds were extremely comfortable. Overall and after seeing the other hotels, I wouldn't stay anywhere else. Avista Hideaway Resort & Spa was the perfect and most relaxing place to stay away from the hustle and bustle of Patong. もっと読む

Hotels.com ゲストの適正な口コミ

New hotel with staff doing everything they can to ensure you have a pleasant stay. Only drawback of entire stay was that onsite spa services were expensive.

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On 1st impression, Avista Hideaway is a gorgeous resort; with its unimpeded vista of the sea and hills. The decor is modern with touches of Thai and Middle Eastern influences. But once you've stayed there for a couple of days, the "cracks" in design and service start showing. The room numbering is just plain illogical and you can expect to get lost […] finding your room the first few times; especially since the blocks are not that near each other and situated on hilly terrain. Toilet paper roll holders are badly designed and stop turning after 1 or 2 squares; so unless you are Sheryl Crow, you will be frustrated trying to clean yourself. Apart from the expatriate staff, the local and Filipino service folk are polite but not very trained at all. There was constant miscommunication about the afternoon tea and happy hour offerings for the club rooms- quite mindboggling. I never even got to meet my butler! The club benefits are not value for money as of now. Having dark blue lighting in the restaurant is not classy; it just makes all your food look unappetising.Avista only looks like a luxury resort; it has some ways to go before it delivers like one. Kudos to Chef Tim and Ellen from front desk though for making our stay a pleasant one! Hang in there guys! もっと読む

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Clean and nice new resort located in the hills not far from patong. Good breakfast selection. Privite beach was not as expected. Impossible to swim at low tide and its location is not very good. Noisy aircon is the only negative thing with the room. Area around the resort is still looks like a half finished contruction site

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Absolutely loved this place! Location was good, not too far from the action. But mainly, the Service was outstanding, the rooms were fantastic, the food was impeccable, enjoying drinks at the Fluid Bar while sitting in the pool water, the interesting modern hotel layout. Everything about it was brilliant! it felt like a piece of Thai Heaven... Such […] good value for money in comparison to other hotels of a similar high standard. TV reception could have been better but we weren't really there to watch TV. Will definitely be coming back! もっと読む

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A really relaxing stay - no beach or shop pen yet which was a bit of a pain - but if all you want to do is chill out - I can't recommend this highly enough. The hotel is a real maze with lots of stairs and steps - so not good the the infirm.

Expedia ゲストの適正な口コミ

The information on Expedia had little to do with the actual facts. The hotel had only been open for 2 months, and convinience store amongst other things was not finished, neither the Beach Club! It was also built like a labyrinth! For a family with kids it's probably a very nice hotel, but for a single couple like us it was not worth it. Bars closed […] at 10:30 PM, breakfast service was terrible. I missed the shuttle bus to Patong City one day, because I was in the shower when the water cut off, after approx. 20-25 minutes it came back, but then it was too late. Told the reception, and said it was now their duty to get us to town, they said yes, and provided a car, but when we got there he charged 300.00 BHT!! We learnt our lesson, never again. もっと読む

Expedia ゲストの適正な口コミ

We checked about the hotel on the web before booking. They said this hotel opened from Oct 2011,but it has been opened for 10days when we were there. When we arrived at Hotel around 5o'clock,there are so many guests at reception area,because rooms were not prepared yet. We had to wait for 2hours. They didn't give us any information about hotel without […] asking.Parts of hotel are still under construction. However,there is nice scenary from hotel what are mountain and sea and sunset. Also We had good meals at main restaurant. It will become better hotel after 2〜3years. もっと読む

Expedia ゲストの適正な口コミ

The hotel seemed realy nice with loads of potential to be a great place to stay if you're looking fo ra little hideaway from the hustle and bustle of the main beach. Unfortunately there were lots of unfinished "things" in the resort, probably due to it only being opened for a week when we stayed there. Things like TV and DVD player not being conected, […] wires in the shower where lights had not yet been installed, construction materials laying around in the hallway and the staff all being unsure of certain events, times and happenings around the resort. I am sure in a few months time when all is completed this will be a great resort to relax, and only a 3min taxi ride from Patong Beach it is easy to reach the busy life!! もっと読む

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Hotels.com ゲストの適正な口コミ

Wir können dieses Hotel sehr gut weiterempfehlen. Pluspunkte: schöne, moderne und grosse ZImmer und Anlage. ausgezeichneter Service, gutes Essen, ruhige Lage Negativ Punkte: weit weg vom Strand, Restaurants und Shops (d.h. Roller mieten, teure Taxis oder kostenloser Shuttlebus). überteuerte Getränke- und Essenspreise, externer Taxi-Hoteltransfer (überteuert […] und unfreundlicher Fahrer) durch das Hotel gebucht. もっと読む

Hotels.com ゲストの適正な口コミ

Hotellet var i meget flot stand og alt var rent og fint, og servicen rigtig god. Desværre ligger hotellet meget ødet og der er intet i nærheden af det. Det ligger ikke i gåafstand til noget, hvilket er ærgerligt og trækker hotellet meget ned.

Hotels.com ゲストの適正な口コミ

酒店入住很舒服，就是离巴东海滩远，开车要半小时，酒店有直通巴东海滩的班车，不过要提前约，一次只能做14个人，早餐不好，样式太少。从山上走到山下要半小时。酒店给人特科幻的感觉

Hotels.com ゲストの適正な口コミ

Отель новый, находится в 10 мин. езды от Патонга. Мы брали в аренду машину, поэтому проблем с передвижением не было. На территории отеля очень тихо и красиво! Два отличных бассейна, детский бассейн - странный, неудобный, дети в нем не купаются, но в отеле есть доски для плавания и круги, поэтому детки без проблем купаются в общих бассейнах, где глубина […] не превышает 150 метров. А также, есть очень красивая детская комната с массой новых игрушек и игр, и нянечкой, которая занимается детками. Завтраки однообразные, через неделю не знаешь за что браться.. Но в целом, очень хороший отель!!!!!!! Рекомендую! もっと読む

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