メルキュール ゴールド ホテル アル ミーナ ロード ドバイ (Mercure Gold Hotel Al Mina Road Dubai)

チェックアウトして、フライト時間が深夜なので、夕方にスパのシャワーだけ使わせて欲しいと、お願いをしたら、部屋の追加料金を払えと言われました。他のホテルを利用した際は、チェックアウトしてもフライト時間までプールもスパも自由に使っても良いと言われましたので、融通が利かないと思いました。

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ホテル側の対応が最悪。 チェックインの対応も遅すぎる。 禁煙室希望も通らず。 ツアー予約もスムーズに行かず。 リクエストしたことを何もしてくれない

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Pros: Nice lobby. Cons: Breakfast is an absolute scam at 80 DHS ($25 USD per person. No WiFi in rooms! Service is extremely slow in the restaurant (a basic meal took nearly two hours! AC's smell moldy. No good restaurants nearby. While I had high hopes for this hotel, it definitely falls short from others in Dubai you can choose from.

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We were looking for a reasonably priced comfortable hotel for a short break and this one fitted the bill perfectly. The location is not the greatest but with cheap taxis it worked out much less than staying in a better placed hotel. We stayed in a suite and it was well worth the extra money. There was some confusion as to whether breakfast was included […] in our deal but the hotel gave it us anyway. I think we actually won on that one as I'm sure it was an extra we excluded when booking. The breakfast choice was excellent by the way. All the staff we dealt with were both helpful and friendly. もっと読む

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good location , great price , very clean rooms

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It was comfortable,the staff are very friendly.

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nice hotel with firendly staff, close to public beach and airport. wifi for free but only in the lobby :(. dubai is just incredible and the food is really good quality.

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Excellent hotel with very friendly staff. Very helpful in terms of organising trips.

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It was our wedding anversry and our first time in dubia the hotel is fab the staff are amazing and would go back again so a very very big thank you to all the staff thank you xxx

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This hotel is quite good for family or bussiness trips , choice food is good spread covering all the tastes , rooms had broad band connection but WiFi would have been better They did have WiFi for free but only in the lobby

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the hotel was nice as was my room, the only problem is getting taxis or cars to actual locations. I had some trouble with requesting taxis but the request was never finalized. Otherwise, the hotel was nice and I enjoyed my stay.

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Awful pillows!!! I could not sleep for three nights, and had to buy a new one in a supermarket.Service is ok, but people at the front desk do not speak a very good English. Breakfast is quite expensive but of good quality. Location is not very good, as in a desert neighbourhood, but taxi fares are so low you can afford a cab to get anywhere.

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If you're like me and look forward to a daily swim when travelling, this isn't the hotel for you. The pool is more of a bath which I don't care to share with others. The spa was very disappointing as well--the masseuses are unskilled and the steam room and hot tub were out of order. Wifi only available in hotel lobby. Breakfast is limited and costly, […] Staff were nice and very helpful but this definitely isn't a four star hotel. もっと読む

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The hotel was alright but i still find it very difficult to understand why at this day and age hotels cant provide wi-fi in guest rooms? The hotel provides free wifi in the lobby with little space to accommodate guest who want to use the internet. Another annoyance was with customer service in the hotel and in Dubai in general. It is something they […] need to learn because its very evident that country has no idea what it means. Imagine ordering food, your told it will be ready in 25 mins and you get it 3 hours later? もっと読む

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It was fine

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For what it cost to stay, it was not worth the price. If I wanted to use internet, I had to go to the lobby to use the hotel wireless. If I wanted to use internet in my room, I had to pay an hourly rate. I parked my car out front during the holiday period, however, at 9am the next day, the holiday was declared over and I was given a parking ticket. […] The hotel refused to pay for it. During registration for check in, they did not tell us of the underground parking. There was only one person at the check-in counter who helped whom ever butted in line and made foreign guests wait up to 30 minutes while locals budged in front or interrupted. Not a pleasant experience and a hotel that was not willing to help make the guest feel welcome or comfortable. A big disappointment to experience in Dubai. もっと読む

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Amazing hotel. Wonderful staff. Superb staff. Made us feel completely at home. Very central to every where.Will definitely stay here any time I am in Dubai.

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Nice hotel but no amenities within walking distance.

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It was much better than I expected, its a quality 4 star in Mina street with friendly staff and very well maintained and clean rooms with acceptable amenities you may expect from a 4 star. I stayed for 6 hours in between a flight connection and just used room facilities which was quite satisfactory.

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Good location, within 30 minute walk of open Dubai Jumeira beach. Taxi's £5 to Dubai mall only. Excellent metro system within short taxi ride. Rooftop pool area quiet and staffed. Friendly staff. Dubai is just incredible and the food is really good quality. Lots to do and see.

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Great hotel, staff, food etc. Stayed here on business trip, would stay again. The use of taxi's is a must from this area but very reasonable price wise so not a problem and much nicer than walking in the heat.

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I really enjoyed my stay at Mercure, staff was very helpful and friendly. The hotel was very close to Dubai mall and Jumeirah Beach. The only thing that was a bit awkward was that wi-fi is only available in lobby area so you can use it in rooms. But besides that it was very pleasant there and the Liquid Lounge is a cool place and its open from noon […] to 3am. もっと読む

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Don't go. Reception very unprofessional, service very bad. Location is almost deira and not jumairah. Far from Dubai marina, mall of the emirates .....

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Staff are great! Nice hotel, lots of curry!!! But stay away from the bar after 9pm, the etertainment is very poor.... Although once you've had a few drinks, you'll soon join in!!! Lovely people and a really great budget hotel!

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Very good 4 star hotel room - i have been to probably 20 hotels in dubai in this price range and this is in my top 3! Great find in Dubai! Location is central, plenty of parking. Staff fairly helful. Will definetley return very soon!

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We are a family of 5 and we resided in Mecure Gold Hotel from 24-30 August 2012. The hotel is generally very good in terms of cleanliness and maintenance. The rooms are great. Importantly the staff are very friendly and fantastic. It is very good for those with young children. The hotel is close to Dubai mall and other shopping malls plus a beach. The […] taxi fare to all these places is affordable. The free shuttle to some of the shopping malls/beach is very helpful too. We loved our stay and will visit again soon. もっと読む

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samml swimming pool, very noisy in the corridors,service was not up to expecation, sink was almost blocked... its good for 2 nights stay only where you have to spend most of time outside

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Excellent hotel with superb staff, thank You! If shuttle service was provided more frequently that would make a difference.

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I really liked the hotel but it would have been better if it was in better lovation

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I stayed in this hotel for 3 nights on a business trip, excellent and very suitable.... However, it got a little busy with 2 functions going on in the hotel and they could not seat me in both restaurants, so put the Buffett in a back room which I felt was very poor service... The Russian entertainment was unusual, but good to sit with a big glass of […] beer and watch.... The main town is a 35uae taxi away and another 10ish to take you to the marina area... Well worth the money... Also visit the open beach (10mins by taxi). Dubai is an excellent place to visit, the people in the main are great. Dont be put off by the number on non locals working there, they really know there stuff! I took at $150 5 hour taxi tour of the city, excellent value and you see so much of the culture. Anyhow, 1 day business and 1 day pleasure worked well on this trip and I'm looking forward to staying at this hotel again in the future.... もっと読む

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The service was very impressive & the Indian restaurant had good food. The pool at the top is very nice & not so busy.

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I have stayed in this hotel twice. Overall the hotel is good especially for business travellers and short stay in Dubai, and staff are quite friendly and communicative. But still a lot of details are omitted by management or reception staff (i.e. relatively long check-out process, extra charge on mini bar which was corrected after I insisted, etc.) Anyhow […] the hotel has some character of its own which is kind of attractive... もっと読む

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Nice comfortable and affordable hotel The pool is too small but for my next stay, i will visit them

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I have stayed at this hotel in the pass and it was great. I try to stay at this hotel every time I travel to Dubai.

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very nice hotel. friendly staff, very good room service and excellent air-conditioning. regards

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I was disappointed about the wifi price and availability (only in lobby, for 25 dirhams for 30 minutes). Also, because I'm fairly tall, the bed was not quite large enough for me.

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Room didn't get cleaned for 3 days as they didn't get around to our room by 3pm and we were back in our room by then. Staff unhelpful on reception. Asked for printout of bill, they couldn't do it. They transferred to a new name and company while we were there but they didn't understand the system (surely training should have been given before!!!) Wouldn't […] stay there again. And checking out felt like we were under investigation and weren't allowed to leave until everything had been checked (the mini bar had already been emptied when we arrived as we said we didn't want it) もっと読む

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Good hotel, clean, friendly and good value for money. Only a little bit off city center, but close to Port Rashid and the cruise ships. IMPORTANT INFO: This hotel has changed name to MERCURE GOLD HOTEL.

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Firstly, I understand hotel policy, but I've never been anyplace where I couldn't check in early. I spent nearly 4 hours in the lobby waiting for a room. In their defense they did give me a suite. But I was told they do not allow anyone to check in till everyone has checked out. This was rediculous. I will not stay here again.

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I just spent 2 weeks at this hotel. The service is just OK (I had to wait over a half hour for towels), but the price is very good. The location isn't great, but it is convenient enough (not too far from beaches, but a long way from Media City). This seems to be a very popular hotel with Indian and Russian tour groups. Overall, a good hotel for Dub […] ai. もっと読む

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It is a money saving hotel suitable for who looking for budget and comfortable hotel Overall, it is a nice and good hotel

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Close to alot of sights very cheap travel to mall.

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The service was fine, checking in and out was very expedient, however my the sheets and towels quality/cleanliness were very disappointing for a 4 start hotel (as rated). Once you check in, I suggest you asked them to change all towels and sheets to new/clean ones…

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