シタディーン新宿 東京 (Citadines Shinjuku Tokyo)

結構いいホテルでした。ただ、ホテル領収書を発行してください。

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調理道具が揃っていて、（事前の情報収集不足でしたが）、感動してついつい自分でコンビニに行って、材料を調達、朝食に目玉焼きを作ってしまいました。また宿泊したいと思いました。

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大人2名のダブルルームを利用致しました。接客もよく、清潔感のあるお部屋で快適でした。今回は1泊でしたが、長期滞在にいいホテルだと思いました。また泊まりたいです。気になった所は2点ありまして、一つは備え付けのシャンプーとボディーソープが非常に出にくかったことです。細かい所ですが、もっと使いやすいタイプにして欲しいと感じました。もう一点は、キッチンの作りに高さがあって、150cmの私には棚のお皿やグラスをとることが出来ませんでした。でも、とても過ごしやすく、お料理も出来て楽しかったです。ありがとうございました。

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キッチンの使い勝手が良い。近くにあるスーパーで食材を買って、簡単な調理を楽しみながら過ごすスタイルが気に入っています。

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スタッフが大変親切で、駐車場の説明でもわざわざ道路まで出て説明をしてくれたり、部屋からの電話の対応にしても迅速で充分に納得できるホテルです。 部屋の広さが、実際に宿泊してみて、より広く感じられ大変満足できた。

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子供の受験のために、長期滞在できるミニキッチン、ランドリー付きのホテルを都内で探しました。で、やっと見つけたこのホテル。場所、値段ということなし。トータルで考えるとウィークリーマンションより安いかも。ところが、泊まった部屋でマットレスにダニがいたんですね。夜かゆがってなかなか熟睡できない子供、乾燥してるから、環境変わって、受験も近くなってるし、と思っていたら、最初の受験が終わった4泊目、子供の背中を見てびっくり。ダニに10箇所以上かまれている。フロントに行って、すぐに部屋を変えてもらいました。大き目の静かな部屋です。新しい部屋はとても快適でした。最初からこれだったら言うことなしだったのに、、、残念。

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スタッフはチェックインからチェックアウトに至るまで、良い意味で信じられなかった！無料で部屋をアップグレードしてくれ、あんな大きな部屋をもらえるとは期待してなかった（東京で！）。それに、部屋に本当に大事な物を置いてきてしまって、スタッフが連絡してくれて、一番早い方法で私の住所に送ってくれた。次回東京にまた来る時は、絶対ここにまた泊まるつもりだ。

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私たちはこの素晴らしいホテルに2泊した。地下鉄の駅まで徒歩約5分、新宿駅まで徒歩約15分。とてもきれいで静か、友達に勧めたい。料金の割にとてもいい。

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While perhaps this compares well to other hotels in the Shinjuku neighbourhood, our experience is a bit biased by previously staying at the much nicer Citadines Kyoto. For the same room rate, the lobby was far less inviting, the rooms more cramped and less well designed. The air conditioner was very noisy (which they say is the case in all rooms, so […] moving wasn't possible) and the front desk could not provide ear plugs. The location is also a bit inconvenient and confusing if coming from the subway station. もっと読む

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Worthy to be regarded as top recommended hotel

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Was really good plenty of space to relax amenities good Only thing we would change would raise the bed 6ins (bit low)

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Not knowing where to stay in the vast expanse that is Tokyo I eventually landed on Citadines Shinjuku and booked based on location, price and previous good reviews. It was everything we expected. A bit of a trek from Shinjuku station but the Shinjukugyoen subway station is a short walk away & the hotel therefore served as a good base for exploring the […] city. The room was clean and well stocked with cutlery, crockery etc. & as it had room for a sofa I'm guessing it is a bit more spacious than most accommodation in Tokyo. Altogether a good experience to end a great trip to Japan. もっと読む

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The attached map for the hotel could be much more specific as to intersecting streets and the photo was outdated and unrecognizable. Other than that the roomwas like a mini apartment, well designed and equipped with the usual CItadines kitchenette and amenities such as toiletries. welcoming coffee and tea, nice duvet. It had been afew years since we […] stayed at Citadines in London and Paris and the bed was much more comfortable than the foldouts of that trip. Almost everyone spoke very good English and helped us book sightseeing. This is not in the "Las Vegas on steroids" section of this suburb, but is quiet and a 15 minute walk or short cab ride away which suited us. もっと読む

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Great hotel in a good location. About 5 minute walk to the station. This is two stops to main Shinjuku station which links you on to the JR line which is like a cirlce line which is great. The rooms are a decent size with 2 person sofa, sliding TV, kitchen, nice toilet. Did not have breakfast. English speaking desk staff who are very good in terms or […] location and advice. Great place もっと読む

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this hotel is located 15 min walk from downtown shinjuku. it's a great location with a convenience store located one minute away. the breakfast buffet is 795¥ and is perfect-- coffee, tea, cereals, really nice pastries, hard boiled eggs, Japanese rice soup, etc. and it's delicious. the rooms are so cute and so clean. the furniture is modern and unworn. […] the rooms have kitchens and are fully equipped with utensils and pots and pans and a hot water kettle. this place was great, and we will definitely recommend it to friends. note: if you're going to take a taxi (we took a bus from narita to shinjuku station, then grabbed a cab since we had a lot of luggage) make sure you have the hotel name and address written in Japanese! もっと読む

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Definintely the best hotel we stayed in during our two week Japan vacation. ..largest room by far. New modern hotel with well designed rooms with ample space to hang clothes, shelves to unload suitcases, bathroom surfaces to layout toiletry items. Room was clean, comfortable and had excellent lighting. Less than a five minute walk to the subway. Great […] value. もっと読む

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Overall, our impression of this hotel was very favourable. It is modern, clean, and comfortable. We had a twin non-smoking room on the 2nd floor and our room was very quiet and spacious. We didn't even need the kitchenette, although it was a lovely option. Would definitely recommend it for families requiring the kitchenette, or for a longer-term stay […] in Tokyo. For us, it was just a little too far from Shinjuku Station, although a short walk from Shinjuku Sanchome Station or Shinjuku Gyoen Station if you take the Metro. We had a JR pass and didn't want to pay the extra fare to get to the hotel everyday, sometimes twice a day. If not for the distance from the closest JR station, this hotel is in a somewhat quiet neighbourhood, despite being on a fairly large and busy street. Wifi available in the rooms and lobby, which was very convenient. Don't bother paying for the hotel breakfast, it definitely wasn't up to par with most Japanese "continental" style breakfast buffets, if you can even call it that. Instead, walk over to the 7-11 on the corner and get something there, save your money. Thank you to the wonderful hotel staff for your diligent and efficient service, we very much enjoyed our stay at the Citadines. もっと読む

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We had a fine time at this hotel. The rooms are more spacious than your average Japanese hotel, with a kitchen area, a sitting area, generous closet space and a sink outside the bathroom. It was very clean, the front desk staff spoke English, and were very helpful with restaurant reservations, directions and all I needed. The hotel was quiet, close […] to both small streets with lots of small restaurants, and about a 10 minute walk to the busy, lit-up center of Shinjuku. A subway stop was about 5 minutes away. It was great for our 5 days of sightseeing in Tokyo. もっと読む

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We enjoyed our stay in Citadines, we found the Japenese people very friendly and helpful. We had to use the train to see all the places we wanted to visit as the city is so big.The weather was also good so that was a bonus. European Traveller

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The Citadenes never disappoints. This is the second time in two years that my partner and I have stayed here. As always the staff are extremely helpful in all matters. Their English is excellent and they were able to find me a doctor's surgery nearby when I was unwell on our last visit. They made an appointment and organised a taxi to take me there. The […] hotel has coin operated laundry facilities which we have taken advantage of numerous times during our stays. It is situated close to Shinjuku train station which is one of the major train hubs in Tokyo. There are many 24HR shops around including seven elevens, restaurants, coffee shops, curry houses, etc. All within easy walking distance. Our room also had Kitchen facilities which are great if you want to save a bit of money and eat in once in a while. Internet is included in the price and it's fast too. もっと読む

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outstanding bargain. five star rooms for a 4 star price. The only negatives were the faint tobacco smell in the room and the fact that the bed was a tad firm for my taste. It is well positioned - 5 min walk to Shinjuku-gyommae and taxis are easy to get at the front door. The best deal I have had in Tokyo hotels.

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Love Citadines- 2 stops on the Marunouchi line from Shinjuku stn. Great room, very new, wonderful service and central to the city- you can walk to downtown Shinjuku in 15mins. Very clean and will stay again in future.

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Large rooms. Staff go above and beyond to help with any matter. Good location to Shinjuku

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Hotel was very good, however location could is not very central... Watch out for the local lgbt district as it can be a bit of a surprise. Also pubs are quite far away as hotel is in a quiet part if town..both good and bad i guess only flaw I can point out is the breakfast is terrible. We stayed at a chisun chain prior to this hotel, and even though […] they were of the same star rating the food at citedines was significantly worse. もっと読む

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Enjoyed my stay here a lot. Rooms are mini apartments with a small fully equipped kitchen so you can cook breakfasts or an evening meal (but there are great restaurants nearby). Room sizes are big by Tokyo standards and clean, well designed and modern. Staff were really helpful and friendly. Location is good, in the quieter end of Sinjuku so you can […] avoid the crowds but close only 15 mins walk to the bright lights and action. もっと読む

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Very good location, nice sized bed and a lot of space for an apartment in Tokyo! Very friendly staff who make sure to help their guests! Would definitely stay there again!

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The price was really good, as was the size of the room. It's reasonably clean, comfortable, beds are nice, the location is fine (but not right next to a metro stop).

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the room was small but efficient in what it could deliver. It has constant room heating and for the price was good value, as we were not in the room except for sleeping the size didnt bother us. All the staff spoke english and could help with any language difficulties. We found a subway station only two blocks away which made it easier to get around […] te city. Overall the citadines was a clean, convientant hotel and would stay there again. もっと読む

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The staff was friendly, helpful, and spoke English very well. The location was near a metro stop, several restaurants, and, of course, a 7-Eleven. The wireless and other amenities were top notch. We would definitely stay here again.

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Three night stay in Tokyo for holiday. English speaking staff helpful and polite throughout. Room good value and modern, comfortable and spacious for the area and the price. On a busy road, but traffic noise not noticeable in our room (8th floor). Breakfast fair value and reasonable selection including hot food (e.g scrambled eggs), but if a quality […] coffee is essential to your start-of-day routine then Starbucks and another good coffee shop 5-10 minutes walk towards the station. 15-20 mins walk from Shinjuku station with plentiful selection of resturants in between. Excellent shopping around Shinjuku station. Narita Express from airport terminates at Shinjuku so easy transfer on arrival, but Shinjuku station is large and confusing despite english signage. Know where you are going before you arrive! もっと読む

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Very clean, great location, friendly service. Was more than satisfied for the price.

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The best hotel we stayed in Japan. This hotel is in the most central location of Tokyo.

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we were a family group occupying 7 rooms during a visit to Tokyo for our son's wedding. Three of the rooms had young children and babies - the setup and kitchen facilities were excellent. Internet access was needed for business contact and was very reliable. Location was excellent with a 5 minute walk to the subway.

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I loved our stay at this hotel. We arrived by train late at night and the directions on the hotels website were pretty poor so we walked around for a while trying to search for it...we then stumbled into a convince store and they pointed it out. Once there the hotel room was a great size.... it had a kitchen, small lounge area, bathroom and bed area. […] It is in a more quieter part of town but the surrounding streets and alley ways are beautiful old style Japan with great eateries. personally i loved the hotel but next time i go I would prefer to stay in the hype of Shibuya もっと読む

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Comfortable, spaceise , nice walk to the park and transport .

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This was a great place to stay with most facilities that you could wish for in a kind of crossover between a weekly mansion and a hotel.Super friendly and helpful staff made this place one of the best stays in Tokyo - it's not super luxury but neither was the price.Would definately stay here again.

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For a Japanese hotel, you have a lot more space then a standard room elsewhere. As the rooms are like a serviced apartment, we had kitchen facilities like microwave and stove top. Thats a bonus if your on long stay and feel sick of eating out, you can cook yourself. The only downside about the hotel is that it is quite a walk to Shinjuku station 10-15 […] min. The nearest subway is Shinjuku Gyonmae,a five min walk, which is not to bad. もっと読む

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Hotel is about 20 minutes walk from Shinjuku station. Hotel room was clean, well sized and comfortable for two people. There was wi-fi in the room. Complimentary toiletries include shower gel, shampoo, toothbrushes and toothpaste and soap. We stayed at another hotel during our stay and had made arrangements to visit Kyoto but we didn't want to take […] our large suitcases with us. The hotel was really nice about holding our suitcases for us until our return. There's a Seven Eleven a short walk away. Good amenities provided in the room - kettle, microwave, fridge etc. Hotel provided us with complimentary bottled water and selections of tea and coffee as a welcome gift. Hairdryer wasn't very powerful but did the job. We would stay here again. もっと読む

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Included self contained kitchen which was really useful

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We stayed for 1 week- the staff were absolutely lovely and helpful. The location was great- we could walk to Shinjuku main station, there were lots of restaurants around and we felt quite safe even at night

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This hotel is walking distance to the metro. The downtown area was also walking distance. The room was comfortable and clean.

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Everything was great beyond our expectations! just a 15 minutes walk to shinjuku station it was a calm from a hustle of downtown! great staff always there to give you a hand! great room very clean.. would come back again! highly recommended!!

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Loved this hotel. Rooms are normal size by tokyo standards. Perfect for two. Located a few blocks from the central Shinjuku area. Not a whole lot going on in the immediate area of the hotel but very close to the action. Rooms were very well kept with a trendy boutiqueish flare to them. Hotel attendants were bery helpful. Would definitely stay here  […] again. もっと読む

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