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""Hotels.com のゲストによる口コミ 2012年05月04日 投稿
友人の家の近くでもあり、毎回このホテルを利用していますが、今回は、以前のクレームの効果かどうかわかりませんが、部屋も調度品もしっかりキープされており、滞在中の対応も良く、過去十数回の中でも一番満足しています。 日本人客も増えてきているせいか、朝食も工夫が見られて好印象ですが、ちょっと私の口にはいまひとつで残念です。更なる工夫でもっと快適な滞在ができるよう期待します。
"ラコムイン滞在"Hotels.com のゲストによる口コミ 2012年04月27日 投稿
ブキビンタンのモノレール駅から徒歩7分ほど、裏通りのアパート住宅街の中にあり、少し探すのに苦労した。建物は古いものの、よくリノベーションされており、家具が新調されており、掃除も非常によく行き届いている。部屋は非常に小さいが、清潔感のおかげで、まったく不便を感じない。シャワーのお湯があまり良く出なかったものの、大きな不満は全くない。ブキビンタンの繁華街にすぐ出られ、食べるところも不自由なく、値段に対する満足度は最高!ショートステイであれば非常にお勧めです。
"日本人スタッフ"Hotels.com のゲストによる口コミ 2012年04月20日 投稿
日本人スタッフが常駐しており助かりました。
"シトラスホテル クアラルンプール""東京" 在住の Fujipanda F 様の口コミ (投稿日 : 2012年04月16日)
3泊しました。部屋の天井は高い古いホテルです。基本サービスはしっかりしています。朝食は焼き立てのクロワッサンとオムレツがおいしかったです。場所はチャウキットに近く、古い町並みでホテルが大通りに面していないため、ホテル周辺を歩くのには少し不安を感じるかもしれません。クラブルームにとまると10Fのクラブハウスを利用でき、クラブハウス自体はどうということもないのですが、係りの女性が親切に応対してくれますので、わからないことは何でも聞いてみる(ただし、英語です)のが一番です。タクシーは、KLセントラルからであれば、タクシーカウンターでホテル名を告げて、先に料金を払って(RM13)チケットを受け取り、タクシー乗り場へ。タクシーに行き先を告げるときに、ホテル名と住所がプリントされている紙を見せると大丈夫です。ホテルからKLセントラルまでは、ホテルでタクシーを呼んでもらい、乗る前に料金を確認。KLセントラルまでRM15でした。LRTでは、KLセントラルからSudanIsmalまで、RM2.50だったと思います。LRTは便利ですが、ながい階段が原則で、重い荷物を持っての利用はできません。9Fに泊ったのですが、部屋のテーブルでは、オレンジ色のアリ(といっても日本でみるアリの20分の1ぐらいのサイズ)がうろうろとしていました。 甘いものを求めてやってくるのではないかと推測。無害ですので無視してあげてください。
Hotels.com のゲストによる口コミ 2012年04月10日 投稿
コメントはありません。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
**これらのアメニティの中には、一部の客室またはユニットでのみご利用可能なものが含まれます。一部のアメニティには追加料金が発生します。
ザ ロイヤル ビンタン クアラルンプールではフルサービス ヘルス スパをご利用いただけます。
ザ ロイヤル ビンタン クアラルンプールには、 朝食、ランチ、ディナーにご利用いただけるレストランがあります。無料の朝食ビュッフェをご利用いただけます。24 時間対応ルームサービス をご利用いただけます。
Café Royale & Bar
The relaxing atmosphere make this the right place to unwind during happy hour or one of the wine appreciation nights. Light snacks are available.
Operation Hours : 11am-1am
施設内には、屋外プール、子供用プールがあります。その他のアメニティとしてトレーニング施設もご利用いただけます。
次のレクリエーション設備は、施設内または近辺にあります。料金がかかる場合もあります。
次の料金またはデポジットは、サービスを受けた時、チェックインまたはチェックアウト時にホテルにてご清算ください。
上記の項目以外にも、ホテルが現地で徴収する料金がある場合があります。これらの料金とデポジットには税金が含まれていない場合があり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
"悪くないです!"
ホテル自体は新しくはありませんが、部屋は広いし、それなりに清潔です。ただ、日本人でナーバスな方は、バスタブについては、不平をもたれるかも知れませんが、ミネラルウォーターは3本くれるし、私はコストパフォーマンスは十分だと思いますよ。朝食も並ぶこともまったく有りませんでした。ブキビンタンの中心街にあるので、どこに行くにも便利です。すぐ横にコンビニもあります。
"立地は抜群"
モノレールのインビ駅にも近く、周辺には多くのお店があり、困ることはないと思います。 しかし、デラックスのカテゴリーだったのに、バスタブがなかったのには、驚きました。 スーペリアで十分だと思います。
建物が古かったけど、掃除が行き届いていた。スタッフの対応もとてもよかった。無線LANが無制限に利用できたことと、駅や屋台街やショッピングセンターに近かったことがとても便利だった。 ただ、シャワーのお湯が出なかったことがとても残念だった。
コメントはありません。
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"立地が最高です"
ショッピングするのに近いし、 その上騒がしいところからは少し離れているので 静かです。
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"Good hotel in a good location"
The hotel is located in Bukit Bintang which is really close to a lot of the shopping and easy to get to other locations. The staff were very helpful.
"Good quality v/s prce hotel"
Overall good standard.
"Royal Bintang Hotel in Kuala lumpur"
The hotel is good value for money for the location and the size,but the hotel really need to be renovated,look very old already.This time my stay a bit disappointed if compare to last trip which i stayed with the same hotelroom,deluxe room.
"Shabby Hotel, appalling service- Best Avoid!"
We arrived at the Royale Bintang at 1930, after a very long day, only to be told that there were no rooms available, and that we should go and have a drink as the rooms would not be ready for another 60 minutes! After making a fuss, we were assigned a room after 35 minutes waiting, however it was a smoking room, and the room, and indeed the whole floor, […] smelt very strongly of smoke. The room was big, but in urgent need of updating; the carpet was marked (indeed one of the marks was sticky), the shower was mouldy, and the bed linen reeked of smoke. As we were hungry (it was 2015 by this point) we made the best of it and began to get showered and changed, only for us to hear the door, and another guest walk in! They were as apologetic as we were embarrassed and we immediately called reception to complain. They were not apologetic, and said that they thought we had been moved to another room! We asked to be moved to a non-smoking room, and they said that there would be one available when we got back from dinner. The hotel is on quite a seedy street, however nearby we found some nice bars and restaurants. On returning to the hotel, we were unsurprised to find no trace of a new room, and were told that we would have to go back and ask the following day- not much use to us as we were (thankfully) only staying for one night. The breakfast the following day was ok; fresh eggs and roti, but most things were of poor quality and had run out of most things (pastries, fruit) by 9am. We had previously stayed at the sister hotel, the Royale Chulan, which was fantastic, but a bit further away from then nightlife, hence why we booked this hotel. We will never return! The 4 Star rating is a joke- more like 2 star. There are far better options in KL. もっと読む
"Decent Hotel in a Royale Location"
First impression of this hotel is great. Right on the main Bukit Bintang 'main street' and close to lots of the shopping areas. Lobby is also well presented and staff was friendly indeed, some of them perhaps too friendly (e.g we seek some few options of travel by taxi and the cost given were perhaps a bit too 'wishful thinking' ). Nevertheless, they […] were quite happy to help out. Umbrellas rented for free as well for a night walk around the area which is great. Like many other reviewers, the walkway on the floor levels definitely were indeed due for a clean. While I wouldn't consider them bad at all, they were smells of old wet carpets (due to the humidity and lack of steam clean). The bedroom however, weren't affected by any smell. very neat and tidy and comfy beds. Quiet as well , considering other cheaper hotels can have paper thin walls on such a lively street. The pools looked clean but a bit small for a real swim. more a lap / relaxing pool. The gym equipment weren't new for sure, but relatively lots of choices, and maintained well for its age, and quite impressed overall. Free wifi was definitely a bonus. もっと読む
We stayed 2 nights and upon check-in the water got chocked in the shower...got to change room, waited abt 2 hrs. Then the bedside lighting doesn't work in our new room...I think its time they renovate and re-mantain the whole facilities. Carpets also look very worn out and some even had patches on them. Check-out was slow as they only have 2 staff working […] at the counter. We won't recommend this hotel to friends but if you're looking for convenient location to nearby shopping and no fuss in room facilities, then its still bearable. Bf was lousy so recommend you eat out at nearby cafes and restaurant, definitely better. もっと読む
"Location is good but hotel condition is not good"
The location of hotel is very central, but hotel needs a major touch up painting, re-carpeting. Breakfast have same items everyday. There are better hotels around but don't know the price.
"Superb Location"
It was my first time staying in Hotel Royale Bintang, despite going to KL often. I would say this hotel is worth staying in if you are not looking for luxury stay, and if you are just looking for a decent place to bunk in. Location was superb! walking distance to Berjaya TImes Square and the Bukit Bintang Shopping Area. Loads of places to eat. Some […] rooms overlooking the KL tower and the KLCC twin towers. Room was clean, breakfast was good too. Free Wifi, Nice pool and gym. No Complaints at all. Only negative point was the building was in need of refurbishment and the lobby was abit warm. もっと読む
"Royale Bintang"
Good location. Bad - shower pressure was very weak and temperature control was faulty, condition remained despite several feedback.
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- Room was neat - Massage area @ L3 was very comfy, one of the masseuse was very helpful & attended to our request that goes above our expectations. - Hotel staffs very helpful with our queries
"Front Office Check-In system and staff and rooms"
Check-In system needs to upgrade as guest needs to wait for 25 mins to be check in and more staff needed during peak period. Have to wait for nearly 2 hrs after check in for my room to be ready. Hope to see improvements on my next visit to hotel. Thanks
"Royale Bintang Bukit Bintang"
The hotel's room is in need of refurbishment. OK but then a bit dated
"The Royale Bintang - not 4 star"
The hotel is no-where a 4 star as it claims - average sized room and bathroom was not good at all. The location is good and close to shopping malls and train station
"Ryale Bintang - good value all things considered"
The hotel offers large comfortable rooms at a good price in a great location for restaurants and public transport. The gym is also good. Drawbacks are: Staff are overstretched at times, though friendly. Breakfast is overcrowded by tour groups. Although lobby is nice the upper floors are in need of redecoration.
"The RB hotel is near to shopping & eating places"
We chose this hotel cause is convience to all shopping centre and also the monorail which brings u to all the sightseeing places like Twin Tower. We had a nice room with the view of the TT. The only thing they have to improve the conditions of the bathroom. The staff at b/fast should give the guest at least a smile which will brighten their day as well […] as oneself. もっと読む
"Royal Bintang--Wonderful location!"
I stayed two nights and enjoyed the time. The hotel staff was very courteous and helpful. The location is wonderful to see the inner city of KL. I walked everywhere I wanted to see. The elevated monorail station is also quite close for connection to anywhere in the city including the trains to and from the airport.
"Royal Bintang Hotel - convenient location"
Good quality comfortable hotel, pool and rooms were clean. Hotel is centrally located, close to shops. Buffet breakfast satisfactory but could do with a variety of fresh fruit.
"Overrated"
The hotel is overrated. There is no way it is a 4 star hotel; accordingly, it is not worth 4 star prices. The carpet is worn and the rooms need upgrading. The location is excellent!
"2 days Stay at Royale Bintang"
Generally the hotel is located in a good location for the places that I need to visit. For the price and the requirements that I need, things like free wifi...it is good. It gives me a pleasant stay. However, the security of the building will be an issue. Anyone can access the hotel rooms. The door-locked doesn't work perfectly. I remembered that when […] I told the receptionist that there's problem with my card access to the hotel room door, she just change the card for me without clarifying my particulars for the room. What if I give the wrong room number and access another room? What if someone access my room without me knowing? That's all.. I will stay there again if I have no choice. もっと読む
"The Royale Bintang Kuala Lumpur"
The Hotel rating is suppose to be 4 Star however i will give it a 31/2 star. The service staff and housekeeping staff are excellent. The excellent selling point of the Hotel will be the fantastic location it is locate. Near Shopping malls and food street. Overall the experience is good and memorable.
"Convenient & Central Location to Food & Shopping"
I like the fact the wifi is free throughout my stay. Staff is helpful and friendly. Location is so central to major eateries and shopping centres. The only minor issue is the constant traffic congestion of road outside the hotel.
"The royale bintang kuala lumpur"
Highly recommended for tours with The royale bintang hotel, the driver was very knowledge and spoke English well understandable thankyou for your services was very comfortable....
"Not worth for the price of 4star hotel"
The room i stayed was very dull and old. Semlly water. Facilities and services were very poor and not upto the standard. The location was good with walkway distance to many shopping malls and restaurants In overall; it was just a room and not a star hotel accomodation.
"not worth 4 stars anymore"
although the hotel is well kept and clean, it had lost its 4 star rating through service provided and furishing. water hose was leaking, toilet damaged and hair dryer missing. The hotel only fix the defect after calling the front desk. The missing hair dryer was request daily and the housekeeper fail to keep its promise. Furishing was old and time […] to be replaced. Its time for an upgrade. もっと読む
"Royale BED-BUGS hotel"
During our 3 nites stay, we changed room 3 times, and every room has bed bugs. When we switched off the light, bed bugs started to crawl out and attacked us. When we informed the staff - their faces are emotionless as if "what's the big deal, we have them in every room". still itchy.
"Affordable & Covenient Hotel in KL"
We extended our stay from Malacca to KL for 3 days to 2 nights at Royale Binatang. We booked our hotel online for 2 for a deluxe room. My son joined us at the very last minute and wanted a bathtub. The Hotel Front Desk staff switched for us at no cost. We ordered breakfast for 2 at the hotel. Total breakfast cost us about RM$28 (food only). The hotel […] was within 8 minutes walking distance from the Berjaya Times Square where we would be boarding our bus home. It is conveniently located for food and shopping; KL Plaza had a new makeover, shopping at Sungei Wang, Lot 10 etc. もっと読む
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"Great location"
Stayed in Royale Bintang for two nights and the location is great. It's right in the middle of bukit bintang and the shopping outlets like Lot 10 and the Pavilion are literally a 5 minute walk. The bonus was that I had booked a superior room and they didn't have any left so they upgraded me to a deluxe room. The hotel is quiet despite being in a very […] central location. Well worth the price. もっと読む
"Entirely happy."
Located within reach of shopping mall, restaurant, good service, clean room ,pleasant and helpful staff. Good value for money.
"Excellent location"
Hotel location is excellent, but needs some renovation and more cleanliness. Breakfast is too crowdy and soemtimes you have to wait 10-15 minutes to get a table. Would help if a bigger room could accomodate breakfast. Personnel is very helpful and nice. Rooms are OK but there was a peculiar smell which can be quite uncomfortable.
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"Royale Bintang- KL"
Hotel needed a little attention- a little dirty. But the location made up for it. one street across turns into a food market after 5pm- great meals and beer for dirt cheap! Would stay again.
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"Good hotel in good location"
the Royale Bintang was a good hotel in good location. Breakfast was good but crowded. The hotel was full every night we were there. The hotel staff were very helpful particularly for tours or advice. I would stay here again. The location for us was perfect.
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"Seems like 2 different hotels"
The hotel is in a good location for shopping and lots of hawker food. Our first room was o.k. for the money we paid. We asked for an upgrade and ended up a few floors higher in a really nice room. Same sized room but cleaner and with better ammenities and nicer view of the Petronas Towers and K.L. tower.
Déception au niveau de l'hôtel. Hôtel vieux pour un tel nombre d'étoiles. De plus, beaucoup de nuisances dûs à des travaux de réhabiliation des chambres. Donc séjour très bruyant. Dommage.
"地理位置非常優的飯店"
此飯店位於金三角精華區中,附近要逛街飲食購物及交通均十分方便,目前飯店有再做更新的動作,感覺上比以前更乾淨 舒適了,下次到吉隆坡還是會選擇
"Royale Bintang Hotel - KL"
酒店附近是亞羅食街,這點十分之讚! 鄰近monorail,酒店也很舒適,但浴室花灑水壓很慢,酒店內的rimba spa也不錯.
"royale bintang hotel kuala lumpur"
trés bonne situation géographique. Bon accueil. Impression générale satisfaisante.
"The Royale Bintang Kuala Lumpur"
Perfect gelegen Ontbijt is goed Kamer netjes
"Отель находится очень удобно для пеших прогулок"
Номера старенькие, но просторные и имеется все что нужно для жизни. Самое главное, что то него вечером легко дойти и до торговых центров, кафе, массажных.
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