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"1st Mother's Day R & R"
We celebrated our first Mother's Day with our 6 month old and had a great time. Our baby girl went swimming for the first time in the salt water pool and had a blast! We will definately return again!Hotels.com ゲストの適正な口コミ
"Very convenient location"
Nice hotel. Good location right by the mall. Great restaurantHotels.com ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 K - Thanks for the review. We look forward to welcoming you back again soon. Stay well. Marc Faubert General Manager
loved the shoppingHotels.com ゲストの適正な口コミ
Everything about our stay would have been perfect if they had honored my request for adjacent rooms. I even called 2 days before to reconfirming they would be together, waited ten minutes for them to make sure, and was told it was done. This was my daughters bridal shower with her two sisters and me and our whole plan was spoiled. We wre not even near […] each other. もっと読むHotels.com ゲストの適正な口コミ
"Good, solid hotel"
Just fine, no surprises. Nice hotel.Hotels.com ゲストの適正な口コミ
"Relaxing and friendly stay"
My wife and I stayed here for our anniversary. We were greeted at the door and offered valet parking and assistance with our bags. Check in was easy and the staff were helpful with some questions about restaurants. The galleria mall next to the hotel has some great options for dinner and shopping. The hotel service was great and prompt. We ordered a […] bottle of wine and it was brought to our room quickly. The beds were very comfortable. Our only complaint was that the doors on all the rooms shut very loudly. I understand this is to ensure they fully close and latch but you could hear when anyone left their room on the floor. もっと読むHotels.com ゲストの適正な口コミ
Having read some of the other reviews we were a little worried about the parking. The one lady must not know what 100 to 150 yards really is. We parked in the covered ramp took the underground walkway and were very suprised at how short the distance really is. Having checked in and got to our room we were very happy with its size and cleanliness. We […] would glady stay here agian, and plan to do so the next time were are in the area. もっと読むHotels.com ゲストの適正な口コミ
Stayed here for an appt. These folks do this right.Hotels.com ゲストの適正な口コミ
Unless you book directly through them, they don't care about your stay!Hotels.com ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 Please accept my apologies that you felt we did not provide with the same service we provide all of our guests. I would welcome speaking with you directly to discussed your stay - please contact me. Stay well Marc Faubert General Manager
Our sheets had stains on them, similar to feces stains. Under the bed was candy wrappers and other random items. Wasn't to impressed with cleanliness.Hotels.com ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 Rachel - I was very disappointed to read that you found room cleanliness to be so far off our usual high standard. This is certainly not the level of service we normally provide. I hope that you will give us another chance to show you the type of hospitality we normally provide. Stay well. Marc Faubert General Manager
"Worth it for the shower and bed alone"
We spent one night in the hotel... bed was extremely comfortable and the shower was very roomy for 1 or 2 people. only downfall for this place is the distance from the parking ramp to the elevator to get up to your room. literally 100-150 yard walk every time you want to come and go. for a long stay it would get annoying as all get out.Hotels.com ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 It was great to read how much you enjoyed our signature Heavenly Bed and Heavenly Shower. It keeps guests such as yourself coming back. For future reference, the hotel does offer valet parking at the main entrance saving you the walk to parking garage. We look forward to your return. Stay well. Marc Faubert General Manager
We booked a room through expedia and they man told us it was a jacuzzi suite. Then we got there and there was only 1 jacuzzi room and it was taken. Plus the sheets and blankets were very nice but the mattress was very hard.Expedia ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 Please accept my apologies over the confusion regarding receiving a room with a jacuzzi tub. We do only have one suite with this feature, and it appears that the website you accessed does not being through the captions of the pictures we have posted. I hope that you will see you again soon. Stay well. Marc Faubert General Manager
"Just what I needed"
I felt like the hotel was very helpful and accommodating to my needs. I requested a late check out, and it was no problem for them to give me a little extra time.Hotels.com ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 I'm glad that we were able to accomodate your needs during your stay and offer you the late check. Thank you for the positive feedback and we look forward to your next stay with us. Stay well. Marc Faubert General Manager
Wonderful and accomodating staff. But VERY dry rooms because of the season. Perhaps small humidifiers would greatly improve the situation.Hotels.com ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 Lesley - I'm happy you found the associates at the hotel warm and accomodating. They work and train hard to make every guest feel welcome. Thanks for the suggestion for offering humidifiers for those who prefer additional humidity in our guest rooms. We'll definitely look into it. Stay well. Marc Faubert General Manager
"Oustanding rooms... but....."
The Good: Extremely Clean room. The bed and pillows were amazing. Definatly better than typical hotels. The bathroom is one of the largest I have seen and the huge glass wall shower with the double showerhead was awesome. A couple things I did not like. The in room movies were way overpriced, as well as the avaiable in room beverages or snacks in the […] refrigerator. The pool area was poorly thought out. No tables at all, maybe 5 loung chairs at one end and 4 sitting chairs by the very smalll whirlpool. There doesnt appear to be room service avaiable which is disappointing for a hotel that has so many other things going for it. Overall outstanding room but the downsides prevent me from making everything a rating of 5 stars. I would give this a 4 star rating in my book. もっと読むHotels.com ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 A verified traveller - Thank you for the your positive comments regarding the hotel and guest room, they are appreciated. I'm sorry you didn't like the pool area, we usually get accolades from our guests for it. There are side tables beside all the chairs and lounges, but no large patio type tables. The property offers a very extensive in room dining menu featuring food from our signature McCormick & Schmick's restaurant, as well more simple fare and is available 24 hours. I hope you will visit the property again in the future. Stay well. Marc Faubert General Manager
"Would stay again."
Big room. Great location. Clean and classy. Pool good sized for kid fun.Expedia ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 Thanks for the five-star review! Make sure you come back again soon so the kids can enjoy the pool. Stay well. Marc Faubert General Manager
We spent a week at the Westin Edina Galleria. Normally this hotel would be too expensive for a personal trip, but they offered great rates during this slow business time - aobut 1/3 of rack. Free covered parking in the Galleria ramp was nice for winter. Westin "heavenly beds" are as advertised, the hotel offered free internet for the week, and as SPG […] members we got free bottled water. The ONLY criticism I'd offer is loud room doors. New hotels should not have this issue. もっと読むHotels.com ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 Kevin - I'm glad you were able to take advantage of the hotel for your Christmas getaway this year, and that our amenities that included our holiday gift of free interent for the week. Please accept my apologies for the loud doors. As you noted some people do not pull their doors shut, but rather allow them to shut on their own as they walk away from the room. Because doors are tuned to shut forcefully to ensure that they latch, I know it can be disruptive, especially at night. We have inspected them all to ensure their proper operation and that proper cushioning is in place around the entire jamb as we continue to look for the happy medium between a softer closing and guest safety and security by ensuring that doors shut tight and latch. We look forward to another stay soon. Stay well. Marc Faubert General Manager
"Great hotel, convenient location"
The Westin was very comfortable and accommodating, the area had lots of restaurants, a movie theatre and shopping. Simple to get on freeway to head downtown and covered parking during the snowstorm.Hotels.com ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 Ruth - Thank you for the 5-Star review. I'm happy to hear we had everything you needed for a great stay. Come back and visit us again soon. Stay well. Marc Faubert General Manager
everything was wonderful very nice hotel, I did however order a movie and in the middle of it the movie quit working. They were not able to get it started again but they did refund my moneyHotels.com ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 A verified traveller - Thank you for the five star rating you gave us. I apologize that the movie system stopped working in the middle of the movie - I hope you were able to see the ending somewhere else. I look forward to your next stay with us. Stay well. Marc Faubert General Maanger
"Clean and safe."
The rooms and hotel overall are very clean. The staff was exceptional. Very safe environment for a large city.Expedia ゲストの適正な口コミ
ザ ウェスティン エディーナ ギャラリア (The Westin Edina Galleria)からの返信 Lon - Thank you for the great review. Come back and visit with us again soon. Stay well. Marc Faubert General Manager
"Wasn't what I expected"
I was very excited to spend our anniversary at the Wesin. Both my husband and I were disappointed that there was only one way to our room, we had to walk all the way across the hotel to get to this point every time we came or left the building. Our room less than what we expected, comparing it to the photos. It was plain, and nothing special. I have […] stayed in cheaper hotels with nicer rooms and better service. The one thing I can say is that the bed was comfortable and we both slept well. もっと読むHotels.com ゲストの適正な口コミ
"Beautiful hotel and fantastic service"
This is a gorgeous hotel with a fantastic staff. We had four adults in our room for a girls weekend and it was a little cramped. (We came with a lot of stuff, and it only got worse after a full day of shopping!) The staff was wonderful, too. However, I do have to say for the price of this hotel, it should come with complimentary wifi and at least a […] cold breakfast. A mini fridge would have been nice, too! もっと読むHotels.com ゲストの適正な口コミ
We really enjoyed it! Very nice room with an amazing shower and comfortable bed. Just wish they had a bit more affordable room service. Really? A five dollar delivery charge on top of pricey food & automatically included tip. We opted to leave the hotel for meals.Hotels.com ゲストの適正な口コミ
Our stay at the Westin was amazing! I would definitely stay at this location again. The location is perfect; there are so many restaurants and stores nearby. The Mall of America was pretty close as well, and if you want shopping in a slower paced environment, the Southdale Shopping Center is right across the street! Also, the staff was the most helpful […] I have come across. I wanted to visit a store, and when I called the concierge, he looked up the hours and location for me! It seemed like I could have called them for anything. They also had an extensive list of amenities we could request, in case we wanted a fridge for our food or in case we forgot something. Our hotel room was very clean and well kept, it had a very modern look, a nice bathroom, and the curtains kept out light very well. My only warning is that the walls are a little thin, as in most hotels. We did not hear others in their room, but when people would come and go we would hear their door slam shut. This wasn't much of an issue for us since our floor wasn't too busy, but I just thought it was worth mentioning. Thanks for a great stay Westin; we will see you again! もっと読むHotels.com ゲストの適正な口コミ
This is a VERY NICE HOTEL!! I can't think of one thing that was not perfect. I highly recommend it. The area this hotel is in is also superb!Expedia ゲストの適正な口コミ
Great hotel and great services provided. This hotel is highly recommended. It is conveniently located and the area offers a lot of shopping and dining. There is a complimentary parking and nice pool.Hotels.com ゲストの適正な口コミ
"Nice long weekend"
Loved the Weston. Very nice place.Hotels.com ゲストの適正な口コミ
Very satisfied. It's our favorite hotel in the city.Hotels.com ゲストの適正な口コミ
"Great Hotel and great location"
The staff was wonderful, the room was impeccable, and the location is excellent. Close to the Gallaria Shopping. I would stay there again next year when I visit relatives. Excellent hotel for the money.Expedia ゲストの適正な口コミ
Good place will stay again at this hotel when in minnyExpedia ゲストの適正な口コミ
We love staying at Westin's. Would have liked to have had a few different pillow selections but other than that everything was great.Hotels.com ゲストの適正な口コミ
"First stay at a Westin"
I had never even heard of a Westin even existing. I had an all wknd meeting and needed somewhere comfortable to stay after sitting all day and I found it. I was impressed with the level of service and overall cleanliness. It was somewhat inconvenient getting to and from the ramp from the hotel, but that was minor. the room was great, and the bed was […] amazing. I appreciate the level of comfort I did receive by staying at the Westin and I will be back in the future. もっと読むHotels.com ゲストの適正な口コミ
The hotel staff was very friendly, kind and helpful and our room was extremely clean and comfortable! Love this hotel!!Hotels.com ゲストの適正な口コミ
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