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ロケーション
アズール ファイブス ホテル バイ カリスマは 5km 以内に グラン コーラル ゴルフ、エル カメレオン ゴルフ クラブ、グアダルーペ教会があります。その他エリア内の見所として、10km 以内にプラヤ デル カルメン メイン ビーチ、マミタス ビーチ クラブなどがあります。
ホテルの特徴
アズール ファイブス ホテル バイ カリスマには、フルサービス スパ、フィットネスセンター、スパ浴槽があります。公共エリアでは、無線インターネット アクセスをご利用いただけます (有料)。この 4.5 つ星ホテルのビジネスアメニティには、ビジネスセンター、ミーティング / 会議室、音響映像設備があります。この高級 ホテルでは、バー / ラウンジなどで食事を楽しめます。ホテルのスタッフがコンシェルジュ サービス、ツアー / チケット案内、ウェディングサービスなどの手配をサポートします。 子供用プール、キッズクラブ、スパサービスもご利用いただけます。 宿泊ゲストは、施設内の係員付きパーキング サービスおよびセルフ パーキングを無料で利用できます。このホテルは、指定された喫煙エリアがあります。
客室
アズール ファイブス ホテル バイ カリスマの 360 室あるエアコン付き客室にはiPod ドッキング ステーションとミニバーがあります。 客室内で無線の高速インターネットアクセスをご使用いただけます（有料）。客室の液晶テレビでは、プレミアムケーブルチャンネル、DVD プレーヤーをご利用いただけます。すべての宿泊施設に室内金庫 と留守番電話付き直通電話があります。バスルームには、バスローブ、 デザイナーアメニティ、化粧鏡、ヘアドライヤーがあります。 全客室にコーヒー / ティーメーカーと無料のボトルウォーターが完備されています。その他のアメニティには、アイロンとアイロン台、シーリングファンがあります。 また、室内でのマッサージ、モーニングコールもご利用いただけます (要リクエスト)。 ハウスキーピングを毎日ご利用いただけます。
Hotels.com のゲストによる口コミ 2013年02月23日 投稿
コメントはありません。
""Hotels.com のゲストによる口コミ 2013年01月03日 投稿
ロケーションは最高。シュノーケリングにも最高に適している。レストランのサービスは最低。部屋は100点中80点くらい。
""Hotels.com のゲストによる口コミ 2012年12月02日 投稿
値段の割に部屋も広く、掃除も行き届いており、快適でした。ロケーションもフェリー乗り場にも近く、無料の朝食も美味しかったです。窓からは隣の建物の壁しか見えませんでしたが、仕事の都合上、夜寝るだけの利用でしたので気にはならなかったです。唯一、気になったのは上のフロアのエアコンの排水がキチンと整っておらず、泊まった部屋のエアコンの上に大きな音をたてて滴り落ちてくること。
Hotels.com のゲストによる口コミ 2012年06月15日 投稿
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Hotels.com のゲストによる口コミ 2012年01月08日 投稿
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ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
このホテルはバリアフリー設備をご利用いただけません。バリアフリー設備が利用可能な客室をご希望の場合、別のホテルを選択してください。
VASSA SPA has 10 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
施設内レストラン - オーシャンビューのレストランは、ランチ、ディナータイムに営業しています。
施設内レストラン #2 - オーシャンビューのこのレストランはフィッシュ アンド チップス専門で、ディナーのみ提供しています。
施設内レストラン #3 - このファミリー向けレストランは、朝食、ランチ、ディナータイムに営業しています。
施設内レストラン #4 - この高級レストランは、ディナータイムのみ営業しています。
施設内レストラン #5 - このビーチフロント ビストロでは、ランチ、ディナータイムに営業しています。外での食事を楽しめます (天候が良い場合)。
24 時間対応ルームサービスをご利用いただけます。
施設内には、子供用プール、スパ浴槽があります。その他のレクリエーション設備としてフィットネスセンター、サウナもご利用いただけます。
次のレクリエーション設備は、施設内または近辺にあります。料金がかかる場合もあります。
以下の料金またはデポジットは、サービスを利用した時、チェックイン / チェックアウト時に、ホテルにてお支払いください。
上記項目以外にも、ホテルが現地で料金を徴収する場合があります。これらの料金とデポジットには税金が含まれていない場合もあり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.
プラヤ デル カルメン のホテルをすべて見るReception totally inadequate and lacking. Wonderful food. Very kind staff.Hotels.com ゲストの適正な口コミ
"Family with 2 young children had a FANTASTIC week!"
We had a fantastic week at Azul Fives with our two 1.5 year old boys. We arrived to a very warm welcome including champaign and friendly service at check-in. The staff were very friendly, the property is absolutely gorgeous, the food is fantastic (and I'm not an easy judge), and all the details of the resort made for a great stay. Our room was larger […] than expected. The kids club was excellent with great toys and games for the kids, and friendly staff. We would definitely go back. もっと読むExpedia ゲストの適正な口コミ
"They don´t give you what they offer"
We stayed at this hotel with an all inclusive deal.... altough the staff tries to be friendly the sevice is SUPER slow, everything you ask for takes minimum an hour to get there, and it is very common for them to let you know that they don´t have in stock what you are asking for. The room was the best part, they are very big and spacious, but you have […] to walk a lot to get to the beach or to the restaurants. A big disapointment was also the quality of the food, they sell themselves as gourmet included, but honestly the food quality is poor and the third day we were there we were tired of the small variety they offer. It is a nice place, especially good if you have children but the slow SLOW sevice is really annoying and the bad quality food is a huge minus point. The beach is not the best in the area, you cannot get into the sea because it´s full of rocks, but you can walk like 5 to 10 min from the hotel and find better beachfront. もっと読むExpedia ゲストの適正な口コミ
"The best hotel ever !"
We have a great time with the kids and our friends the food was excelent and the services was great the hotel great for kids and kristian at the front desk was súper he let US check out late in our last day with no charge since our figth was cancel because of the weather loveeeee it !Hotels.com ゲストの適正な口コミ
It was ok, beach isnot the best.Hotels.com ゲストの適正な口コミ
"Wedding Event"
About 70 guests attended our niece's wedding. We enjoyed our stay being with family and friends, Very poor service at the AREZZO restaurant..never got our food, waiter kept saying it's coming when I asked, We were the first to order, the rest of our group of 26 got their food, We finally left. The food was later delivered to our room, food was not good. […] This happen on our first night..if it wasn't for the wedding we probably would have moved to another hotel. Food and service at other restaurants was OK, nothing outstanding. No full length mirror in room, the only mirror is in bathroom. Bathroom has no place to hang bath towel or robe. The property was clean and well maintained. The day of the wedding we had perfect weather, great ambience, good food, good entertainment, great day overall. もっと読むExpedia ゲストの適正な口コミ
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"Great"
Overall it was a great hotel. Service was great. The restaurants were delicious and there were a lot of options. Everyone was friendly and welcoming. I would definitely go again and stay there. I highly recommend it.Expedia ゲストの適正な口コミ
the manager is useless and they charged us 90 $ for every guest that came over even for 20 minHotels.com ゲストの適正な口コミ
"new hotel - clean but poor service and cold water!"
stayed here for one night - new hotel and impressive rooms with 2 toilets, two tvs and all looks modern and clean. However, there was no hot water!, in addition the back door leading to small terace area was defective and did not lock, some of the lights could not be switiched off at night and the safe deposit box was faulty. The final straw was that […] our room key stopped working due to a fault with the door system which required two members of staff to sort out. So summary, nice looing rooms and design, but lack of attention to the basics such as water and locks. Ok for a day or two but would not recommend a long stay. もっと読むHotels.com ゲストの適正な口コミ
"friendly staff, great for families with children, limited bars and restaurant choices"
I stayed at Azul Fives from 11/13 to 11/17 for our baby-moon. It's a small but modern hotel. During our stay, only 2 out of the 5 bars were open. 3 out of the 4 restaurants were open (one under renovation) and there is only 1 restaurant open for breakfast and 1 restaurant open for lunch so the selections were very limited. The staffs were very friendly […] and nice. The hotel is great for families with small children. They have a lot of toys around most public areas for kids to play and the toys were all sponsored by Fisher Price (include the high chairs and booster seats in the restaurants). The room are very spacious. Beach is a bit rocky so not ideal for swim or kids. I would recommend the hotel to families who wants a small vacation. もっと読むExpedia ゲストの適正な口コミ
"Azul Fives-Playa del Carmen"
The Azul Fives was surprisingly wonderful! After many visits to Cancun for the past 20 years, didn't expect any different from this location. Not that Cancun is bad...it's actually wonderful-just avoid it during spring break or graduation! Totally different! Went for a family wedding & stayed in the King Suite. Wow! Absolutely beautiful! Although there […] was a hint of mildew when we first arrived. (Building 9) and the elevator reeked of mildew. We let them know at the front desk so hopefully, knowing about the problem, they will get that fixed. Can't say enough about the service---we were really impressed! EVERYONE-even the yard maintenance crew, spoke to us. This is an all-inclusive resort & they know the tips are already included, so we were delighted at how everyone was so outgoing, friendly & helpful! The food was spectacular! The pool bars were awesome! We all gathered at the pool on the beach. The constant breeze kept us all coming back to this pool and not the ones near the rooms. Although I do have to say, the size of these 2 pools is amazing & beautiful how they wrap around all the buildings. We were here from June30-Jul3, so it was about as hot as it was going to get! That's why we always went to the pool with the breeze! We would highly recommend staying at the Azul Fives. We went into the town of Playa del Carmen...a $15 cab ride each way. TONS of food/bars & shopping on a pedestrian street...5th Avenue. Looked like it went for a mile! もっと読むHotels.com ゲストの適正な口コミ
"Nice Place"
We stayed there for one night. It is a little north of Playa del carmen, further than you can walk. June 2011, they just open 6 monthes earlier so everything was in mint condition. Very nice rooms and restaurants with modern feel to them. The food and drinks were reasonably priced. There are many bars and food place located around the grounds. The pools […] are the biggest that i have seen. I believe there is a piece of pool outside everyone room. It has a resort feel to it. もっと読むHotels.com ゲストの適正な口コミ
"Great Hotel!"
Wonderful place, it's small and quiet great for honeymooners. The food was the best I have had in Mexico and we have stayed at a lot of other nice places.Expedia ゲストの適正な口コミ
"paraiso..."
wonderful swimming pool but better to be all inclusives in this place... lovely anyway...Hotels.com ゲストの適正な口コミ
"paraiso..."
wonderful swimming pool but better to be all inclusives in this place... lovely anyway...Hotels.com ゲストの適正な口コミ
"Azul Fives Extremely Satisfied"
Enjoyed everything. Dinner food needs improvement though. Be careful making a reservation at Senses, $98 per person, and some of the courses very good, some not so good. The staff was extremely courteous, and very prompt. If looking for a great hotel, which is relatively peaceful, this could be your place. It was 100% full, but you would guess it was […] only 50% full based on how crowded the pools and restaurants were. もっと読むExpedia ゲストの適正な口コミ
"It's okay"
The welcome was very nice. The penthouse was very modern and spacious. The hottub on the rooftop cannot be used, because there is not hot water to fill it. In this hotel you will find mostly American people with children. The breakfast restaurant is like a caferteria. There are 3 restaurants at the beach and the food is not impressive. The beach is […] not very nice in comparison to Playa del Carmen or Tulum. There are rocks and you won't be able to swim in the ocean. We went to playa every day and also ate there during the day. もっと読むExpedia ゲストの適正な口コミ
"Very good hotel, but the beach is not very beautiful"
The room is huge, nicely decorated, again. The facilities are good, the breakfast each morning is good, the pool is beautiful, but I did not like the beach. It is much less beautiful than the beaches of Playa del Carmen and Cancun. For me it's the main downside of the hotel.Expedia ゲストの適正な口コミ
"Very nice Hotel, I would efinitely recommend it."
Everything is very clean, personnel very helpful and kind, extremly friendly.Expedia ゲストの適正な口コミ
"Great resort for families and kids!"
Great location and resort for kids and families. Staff are very professional with kids which is a huge plus! Wonderful location in many ways.Expedia ゲストの適正な口コミ
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"not impressed, cant wait to go back!!!!!!AWFULL!!!!!!!!"
1.The sea is awful!!!! no way to swim in the sea!!!!!we were resting there for 2 weeks, but we didnot swim in the sea. 2.And pools are VERY cold. Children cant swim in it at all!!!!!!!!!! 3.Rooms are not comfort, there are no telephone in living rooms ( only in bedrooms). 4.In showers there no place for shampoos and others things. 5.there are washing […] machines and kitchen items(plates,spoons,forks and so on) in rooms, but we WASNOT allowed to use it. It was said, that in hotel there are restaurants and laundry, use IT. 6. We had 2-bedroom penthouse, and we had barbeque. But we had No GAS for it. We asked several times to bring it and....we had no gas!!!!!! 7. We had no beache towels in room for terrassa. もっと読むExpedia ゲストの適正な口コミ
"Paradise"
Hotel was great, we did the European plan instead of the all inclusive. It worked out really well, we made our own breakfast, ate lunch at the beach restaurants and had dinner in town or in one of hte 3 hotel restaurants. The beds were comfortable, the rooms beautiful the staff were friendly. A few bumps but overall wonderful. We did water aerobics, […] yoga on the beach, swam in the ocean, watched the destination weddings. Roberto the General Manager is a doll and very helpful! Would go back tomorrow!!! もっと読むExpedia ゲストの適正な口コミ
"Formerly a condo"
The hotel was nice, even it hasn´t the best location. The room decortaion and details could improve. The food was nice even if you don´t use the all-inclusive option. The staff is kind, friendly and efficient. The biggest complain is that the pools were not heated, and the climate was not so hot. Last but not least, the first day we arrived, there was […] sand inside the sheets all over the bed, for sure they need to improve the cleanliness of the room. もっと読むExpedia ゲストの適正な口コミ
"Beautiful Hotel. Beach - not so much"
The hotel is beautiful and the rooms are absolutely huge and well-appointed. Food and drink were excellent (loved the "Gourmet Inclusive" a la carte approach - much better food than a typical buffet). The staff is all very friendly. Supposedly they have smoking in "designated areas only", which I was told did not include the pool areas, but I was chased […] away from the pools more than once by chain smokers. The mini-bar was only restocked once while we were there (1 week) and only after I called twice to request it. The beach was too covered in coral to be able to swim without booties, but we were told that there was a gorgeous sandy beach about 15 minutes down to the left. No real activities for teenagers, so I wouldn't recommend bringing teens, but I'd definitely go back without a child. もっと読むExpedia ゲストの適正な口コミ
"Not downtown at all - bad service and bad food"
OK. The rooms. First room. I sit on the bed. The bed breaks. Back to the reception. We ask for a new room. They don't have one just right now. Maybe in two hours or so. It's lunch time, so why don't you go for lunch and come back after. We go to the See Olive, their beach side restaurant. Bad food. Then back to the reception. They give us a new room. […] We get there and it's half clean. We stay there and take a nap. Two people come into the room saying they were just given this room. I try to take a shower, I can't work their strange shower and I end up taking a cool shower. When we try to get some sleep at night, the ceiling fan light starts to do funny things. It turns on and off by itself. We call reception and they send someone. The man has to open the ceiling fan and to work on it for some time while we wait sitting on the beds. Finally, 45 minutes after our initial bed time, we get to turn the lights off for a second time. Bad hotel, location, service and food. もっと読むExpedia ゲストの適正な口コミ
"Won't be going back!"
We spent a very expensive Christmas vacation at the Azul Fives by Karisma. The resort is beautiful, but from the time we arrived until the day we left there was an extremely bad smell outside of our room, which eventually sitfed inside of our room. It was the strongest urine smell you can imagine. After daily complaints, to which management sent a maid […] with a bottle of airfreshener up to spray inside and outside of our room, still nothing was done to resolve the problem. The maintenance people came daily, looked around, shook their heads, but again - nothing was done! The resort was not full but we were never given the option of moving to a different room that did not stink. After paying that much money and having several sleepless nights, wondering if we would be the next to explode from sewer gas, needless to say I will not be returning. The bar, restaurant and beach staff are wonderful and the place really is beautiful but I truly feel we should have been compensated somehow. もっと読むExpedia ゲストの適正な口コミ
"Not what it seems"
The beach was the worst I have seen in years!!!, the pools have no heat, and was cold in November and early December. If you are going for pool, then great...but if you are going for the beach forget it...Also, they talk about the great Penthouse with jacuzzi, (OMG) the jacuzzi does not have heat, and it works like a bathtube.. Terrible place!!!Hotels.com ゲストの適正な口コミ
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"service et chambre parfait."
très bonne prestation. tout a été fait pour bien nous accueillir pour notre voyage de noces. la chambre était gigantesque. demandez-en une plutôt côté piscine. au niveau du service, tout le monde est très accueillant, compétent, et souriant. hôtel parfait pour les familles avec enfant. seul petit hic, la connexion internet non incluse (sauf au lobby) […] et l'absence "d'infirmerie" (si petit bobo), mais rien de méchant... もっと読むHotels.com ゲストの適正な口コミ
Anlage super Service ausgezeichnet!! Strand mittel, da Felsen im Wasser Zimmer grosszügig, aber nie sauber geputzt Essen sehr schlecht!Hotels.com ゲストの適正な口コミ
"Maravilloso...."
Solo tengo palabras de agradeciemiento para todos hicieron de nuestra estancia algo maravilloso, el hotel super lindo, todos nos recibieron con una sonrisa, Marco en recepcion y Ana, Jose botones siempre dispuesto ayudarnos,Elena (ama de llaves) siempre hacia la diferencia en la habitacion y bueno que decir del restaurante con Teodoro y Miguel...........Gracias […] a todos!!! Sin duda regresaremos muy pronto :) もっと読むExpedia ゲストの適正な口コミ
"Consiglio la formula tutto-incluso..."
Il personale è sempre gentile e disponibile e la struttura è molto bella. Ho prenotato con la formula tutto incluso e non ho avuto sorprese in fase di check-out, non ho avuto alcun costo aggiuntivo per il cibo e le bevande consumate durante tutto l'arco della giornata nei vari ristoranti, punti ristoro o nei bar dentro le piscine.Expedia ゲストの適正な口コミ
"Comodas instalaciones"
Las instalaciones estan geniales y cuantan con la opcion de tener todo incluido o plan europeo, y teniendo un departamento es una comodidad de espacio y no como un cuarto de hotel.Expedia ゲストの適正な口コミ
コメントはありません。Hotels.com ゲストの適正な口コミ
"Azul five Playa del Carmen"
Siamo stati accolti con sorrisi e tanta ospitalità, ogni piccola richiesta era soddisfatta. Anche se l'hotel è per famiglie, e noi una coppia in vacanza alla ricerca di tanto relax, non siamo stati minimamente disturbati dalla presenza dei pargoli, che avevano personale, spazi e strutture attrezzate per trascorrere la loro vacanza. il cibo è buono, […] nessuna fila per accomodarsi ai tavoli, ai quali si è accompagnati dagli assistenti di sala e presentati al cameriere che servirà. Le zone pool sono delle vere e proprie chicche, bar in acqua dedicati e camerieri che servono ai lettini, lo stesso vale per la beach, dove c'e anche l'animazione, sempre presente, ma molto discreta. L'ingresso in mare è un pò difficoltoso per la presenza di banchi rocciosi, ma niente che non possa essere "aggirato", piochè danno anche la possibilità di fare snorkeling. Siamo stati veramente bene, coccolati tutto il tempo e cosa bellissima, venivamo salutati con i nostri nomi. もっと読むExpedia ゲストの適正な口コミ
"Azul Fives Hotel by Karisma, nær Playa del Carmen"
Hotellet var bra og nesten nytt. Skuffelsen var at vi bestilte et hotell i sentrum av Playa del Carmen og fikk et kart ved bestillingen som viste at det var i sentrum, men det viste seg at hotellet lå 7 km fra Playa del Carmen. Hotelelt var bra for barnefamilier, men passer mindre for bare voksne. Det meste var tilrettelagt for barn. Vi lærte at vi […] skulle svare "Exellente" når de spurte hvordan vi hadde det. Det var et visst salgspress for at vi skulle kjøpe leilighet i hotellet, noe vi syntes var upassende. もっと読むHotels.com ゲストの適正な口コミ
"azul fives playa del carmen lujosa privacidad"
Mi estancia en el AZUL FIVES by Karisma de Playa del Carmen podría resumirse en cómodas y atractivas instalaciones en asombroso estado de mantenimiento, cálido servicio de excelencia, impecable gastronomía gourmet, si a todo esto lo enmarcamos en un paisaje paradisíaco con una vista hermosa de la isla de cozumel desde su playa privada, se convierte […] en una experiencia altamente recomendable. Precio mínimo a pagar, una distancia de 10 minutos lo separan del centro de la encantandora Playa del Carmen Hoteles.com servicio impecable もっと読むHotels.com ゲストの適正な口コミ
muy buenoHotels.com ゲストの適正な口コミ
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