カサ デル エム (Casa Del M Hostel)

Bangla roadやPatong beachの狂気じみた場所からそれ程離れてはいませんが、滞在するには素晴らしい所です。スタッフの対応が早く、設備も素晴らしいです。屋上部分が素晴らしい・・・

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間違いなく、私に起こったようにキッズ・プール・アクセスの部屋を取るのではなく、フル・プール・アクセスの部屋を取るように。私はプール・アクセスの部屋を予約したけど、それはキッズ・プール・アクセスの部屋で、子どもたちが朝早くから遊び始めるので、あまりにうるさすぎた。

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もし、あなたが、今迄経験した事のない、最悪の休日を望むならば、このリゾートは、宿泊するのに、完璧な場所です!!!Casa Del Mについての唯一の良い点は、受付の見た目だけです。その他の全てが、全くひどいものです!!あなたが、このホテルのホーム・ページで見たものは、ホテルの本当の姿ではありません。ホーム・ページを信用してはいけません。このホテルに、泊まってはいけません。私は、もっと詳細に言った方が良いですか????

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我々は、2つのプールに、行ける部屋に、9泊の予約を取りました。しかし、メイン・プールではなく、子供プールであったので、予約の際は、注意が必要です。何故なら、子供プールに行ける部屋というのが、3部屋あるからです。そして、我々は、部屋を変えるように頼みました。しかし、部屋は予約で埋まっていて、我々の出発の直前、二日間だけなら、部屋が5つ空いている、と言いました。私は、この部屋は、子連れの家族にだけ薦めます。さもなければ、この部屋は、周りが、大変騒がしい部屋です。それから、ホテルには、無料のシャトル・バス・サービスがあり、1日の中で、4～5回運行しています。シャトル・バスに乗れない場合、ホテル手配のタクシーだと、200バーツかかります。しかし、ホテルを出て、通りに止まっているmonteと呼ばれてい […] る地元のタクシーなら150バーツで、行く事が出来ます。それから、あなたが、一日車をレンタルすれば、ホテル経由のタクシーより安いです。朝食には、常に、イスラム教徒の為に、ビーフではなく、ポークの肉を使うので、おいしくなく、良くない事です。それは別として、ホテルは、素晴らしいですし、清潔です。屋上レストランとpatongの景色が、素晴らしいです。 もっと読む

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私達はホテル行きのエアポートシャトルに乗った。私達が最初に降りるはずだったのだが、ミニバスがホテルに続く狭い道へ曲がれなかったので、私達は不潔な交通量の多い道を渡り（赤信号も交差点もない）、ホテル迄０．３マイルばかり坂を登らなければならなかった。ホテルにはPatong Beachへの片道の限られたシャトルしかない。１マイルほど歩くことにしたが、幹線道路沿いの危険で汚い道だった。メーター付きのタクシーは殆どなくて、短距離だと料金を多めに請求する傾向がある。最初の夜、ホテルへ戻る途中に狭い道でM Resort Taxiのやさしい運転手が止まって、無料で坂の上まで乗せてくれた。彼は朝の料理教室まで乗せてくれると申し出てくれたが、朝８時半に電話をするとまだ起きていなかった。結局タクシーの手配をするためフロントデスクへ行くはめになった。この時予約をした運転手が（料理教室のインストラクターと電話で話した後）、別の運転手に私達を送るように話しをしていた。この新しい運転手は行き先をきちんと知らないのではないかと私は疑っていた。フロントデスクで５００バーツを支払ったが、このもう一人の運転手が場所をきちんと把握していなかったので、道順を聞くために、再度料理教室のインストラクターに電話しなければならなかった。すると途中で彼は、領収書に書いてあったPhuket […] Townより先まで行くので、２００バーツ余分に要求した。彼に、料理教室の先生がもう一人の運転手と話して同意した値段だと説明した。この運転手は喧嘩腰でとても不機嫌になった。タクシーを予約したM Resortの運転手に携帯で電話をさせて、やっと目的地までいくことを同意した。ここでのレッスン　１）何かアクティビティの予約を入れたら、ホテルがあらかじめ仕組んだ行き先まで含まれると覚悟すること。（私達の料理教室のインストラクターはそのあと次のビーチリゾート行きを手配していた）　２）行き先と時間に同意した運転手のみと行くこと。 もっと読む

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The hotel exterior and amenities are quite good, but the room was disappointing, especially the bathroom. There was a lot of small maintenance issues, including the bathroom door hinges were loose, so the door would not close unless you lifted it, there was extensive mildew in the bathroom, it just did not feel clean. We were arriving at 2:00 AM, […] so we called ahead to ask about transfer service from the airport since we were aware that Taxis could be expensive at this hour in the morning. The refused to offer the transfer service, telling us to use a taxi instead. When we arrived, they were confused that we were arriving at the early hour and did not have the room we booked since we were so late, even though we had called a week ahead to tell them our arrival time and ask about transfer service!!!! We also asked about Late Checkout, since we arrived so late and wanted to sleep, the night person said it was not possible since they were booked, BUT they next day after we checked out they told us they were not fully booked and we could have stayed later!!! Bottom line, they hotel is very nice during the day and it looks like they are working on refinishing rooms, but night and telephone staff obviously had NO INTEREST IN HELPING US!!!!! もっと読む

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Well our hotel was good and the receptionist Pat was way to good to upgrade our room to honeymoon suit. The was very courteous and the person at tour desk went an extra step to guid us to what all places to visit in Phuket area. I am pleased with hotel and if I come again to Phuket I would certainly like to stay in this hotel. The only problem is that […] distance to sea is almost 1.5 miles and to main Patong area is 2.5 miles. もっと読む

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the hotel was nice and staff are very accommodating. the room was big and tidy. if it was not the location, i would recommend this place to everybody. they have a shuttle to bring you to the beach for free but for a certain time only. it's just the price riding back and forth to the hotel especially at nighttime is like paying an extra dollar to a hotel […] nearby the beach. もっと読む

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The hotel is lovely, the only downside is that the hotel is far from the beach and other important places. You have to rent a bike if you want to stay here. Otherwise everything else is perfect.

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Really nice hotel, friendly staff, a little language difficulties but would definitely recommend and stay there again

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The shortcoming is that the hotel is a bit far away from the Patong downtown area. You need a taxi or tuk tuk to get down there which cost 200 baht each way. The pool access room is great. Your balcony is directly linked to the pool which is fantastic.

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We reached the hotel after a tiring journey by 12.30pm (local time) & inspite of pre-booking the room, the room was not ready. We were made to wait till 2 hrs before they handed us the room key. We were given a room at the lower ground floor in some corner of the hotel.We had booked the superior room & the room featured a double bed, a minibar and a […] small balcony which overseas the pool side area.The bathroom & bathing area was somewhat not convincing and old fashioned floors. The toiletries provided were also bellow average. Our bathroom had no handwash, nor soaps or baththing accessories. It was when we asked the room service, we were provided the details. Same goes for the bathrobes. The bathroom door was made out of plastic and the knob was left out hanging inspite of it being a honeymoon suite. We informed the staff a couple of times about the door knob but they failed to comply.The hotel also features a tour information service desk which can be used to book your local tours.The staff rarely understands english. Be ready to really break it down to the last word to them. The location of hotel is a bit far from main market area and the beach. Taxis loosens your pocket for 200 bath one way. On the way back usually taxis ask a 100 baht more to climb up the hill where the hotel is located. Food is really average. Only one option if you are a vegetarian. Also do not hire a bike unless you know to ride on hilly area's. I witnessed 2-3 accidents. もっと読む

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The hotel staffs were very kind, however, the description of the hotel didn't meet the room type. We had to ask for an upgrade and we got it, however, the staffs had lots of trouble because the hotel was almost fully booked.

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Very nice rooms, excellent views, although the location is a bit from the beach (10-15 minute interesting walk), which really isn't that big of a deal as there is a shuttle on offer. The balcony restaurant provided ror an excellent meal with superb service. Casa del M is definitely worth a stay.

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Old furniture. Rooms are poorly equipped. Very few choices in breakfast. But nice view and nice swimming pool. Transportation available all time. Staff are helpful

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Located in the hills with slight sea views if you're lucky. The walk to the beach is around 15-20 mins unless you walk at commuter speed, which of course you don't on holiday. They do run a shuttle service but timings are restricted. Hotel was clean and tidy though, with friendly staff. They offer a pick up service from the airport which you pay for […] if you get a good deal on the room, or if you've spent big they'll probably do it for free. It's worth it in either case for the ease of transition. Had a massage which really was superb, and cost about a fiver. もっと読む

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This hotel had 2 sections to it, one of 3 star quality and one of 4 star quality. My room room was dated and the bed was not very comftarable. However the pool was great, restaurant food was great, staff was nice and the spa was great and priced well. I could have payed double the money and stayed in their newer rooms that looked really nice and comfy […] but was on a budget. 2 minute Small to stores where u can stalk up on water,beer, and snacks. Also a home laundry buisness on the same street did a great job with my close for only 50BHT per kilo. Would recomend this hotel of you are on a budget and dont plan on spending much time in your room. もっと読む

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Good all-round presentation, Staff willingness to make the stay a good experience.

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Really nice friendly, clean and very cheap hotel. Is a little out of the way. But you can walk to the beach in 10 or 15 mins. Cant really fault this hotel.

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I have stayed in many hostels in Thailand and booked this stay as the price was marginally more, it was well worth the money. I would recommend this hotel to most people who are looking for a cheap alternative. It was very clean and staff were friendly. The location is not too bad. About 20 minute walk to the beach/centre.

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Booked this hotel in the morning and arrived at noon, they upgraded us to a room on the level with the pool and the room was available straight away even though check in wasn't until 2.00pm. The hotel is fairly new and modern and very open and airy. The open air restaurant on the 5th floor has fantastic views of Patong and makes for an enjoyable evening. The […] hotel is away from the action of Patong and is very quiet. If your looking for a nice hotel with good food then I would recommend this hotel. もっと読む

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Summary: 1. Nice room and hotel - clean, comfortable, modern 3. Bad service (language problem) 4. Bad location The hotel and room was very clean, comfortable and well-maintained. I give full marks on this. Being a nice hotel in a hot tourist destination, Phuket, the staff had surprisingly big language problem. My wife and I are vegetarians, and ordering […] food was a nightmare. If you want any deviation from the standard menu items then have fun explaining it. House keeping was the same. I wanted the bathroom mat replaced, tried to explain it for 15 mins on the phone, then gave up. Even the staff at the reception/front desk was not that good with English. My internet was not working for some reason but again, I gave up trying to explain after a few mins. Also, I think some people at the reception were impolite, but on the other hand, most of the other staff was very very polite. As said by many other reviewers, this hotel is a little away from the main road. It is only a short walk to the main road but there aren't many shops/businesses there. There is a Family Mart just down the hill (about 5 mins walk) which is convenient, but you have to walk a good 20 mins to get to restaurants and massage places. もっと読む

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BBOOK DELUXE NOT SUPERIOR. Booked superior room when we arrived the room was in the old wing which the booking site had not shown any photos off, after explaining to staff we were upgraded to a deluxe room in the new wing. Our Deluxe room was large, had a balcony with a nice day bed and was cleaned daily. The breakfast is delicious, has lots of variety […] and is changed. Staff are really helpful etc called travel vendor for us when our taxi to a show did not come on time. Location about 10 minute walk to beach on most northern end of patong and a good half hour to banglaar road but a free lift down to Patong is available 5 times a day. もっと読む

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Overall experience in this hotel is ok due to it's not very convenient location. Unless you are on a tight budget, this is the place for you. Service staff is not well-trained and I have to keep waiting while the staff called for help on my check-out! The resort is located in a deep end of the town and is about 30mins walk to/from Patong Beach. This […] is the most disadvantage to the location. Total number of steps we took from main road to the hotel lobby is more than 60 steps! I am however impressed with their value for money city tour at THB1000 for 5hrs! The driver we had is good and sharing lots of information with us. もっと読む

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If somebody wants to ruin their holiday then just go to this hotel. Really this hotel is robbish. Flies inside the room. Only hot water is available in the shower. AC is not working. Im really disappointed to this hotel

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The review is not for the M resort but for Banthai Hotel.

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Worst hotel I have ever stayed in! Below average in every way lack of service, far from friendly. Had to repeatedly ask for things to be brought up to the room of which we are still waiting for! The bar staff don't even know their own menu. Late for our hotel transfers from the airport then going back had no recollection of our booking. Not enough tables […] at breakfast (breakfast was also average). Cleaners didn't lock the door behind them after servicing our room luckily nothing was stolen. For the money you can definitely find better. Don't do it! もっと読む

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We were not picked up from the airport as previously arranged. For the price of this hotel, I was very disappointed with the level of service and the poor level of the staff's ability to understand very basic english requests. The room was not cleaned very well and there was no hot water to the bathroom's sink and no soap provided for washing hands. […] Anything we had arranged previously, was not followed through with - arranged for airport transfer at the end of our stay the night before and when it was time to go, the hotel had no knowledge of our arrangement made with staff the previous night, requested a DVD player which was never provided after continual requests. However, the rooftop restaurant is amazing and the level of service from the staff was outstanding. もっと読む

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New hotel. Location distant from beach etc. Hotel staff friendly and helpful. Would recommend to other travelers.

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The website makes it look like you're staying in a four star resort, but if you get the standard room (Superior??) they put you in the old wing which is more like a two star resort. We complained and got moved to the new wing at an additional cost. Pretty frustrating, but the new wing is definitely a 4 star hotel (or higher given the other "4 star" […] hotels we stayed in on our trip) and was worth it for us. Other positives include the pool (in the new wing), the big buffet breakfasts, and free internet in the lobby (although they allow people to smoke there which is a bit annoying and the mosquitoes can get bad as it's quite open) . On the downside, the location is pretty inconvenient if you want to be near the beach. You need to take a 10 minute (free) shuttle from the hotel to the beach or walk (about 30 minutes). The shuttle had a waiting list when we went and only goes every 30 minutes so you need to plan ahead and let the front desk know. There is no free shuttle on the way back and if you walk get ready for the daunting task of crossing the streets, very scary. The hotel has been rebranded to the M resort and they've managed to change the name in the lobby but not on the outside signage, so most locals still know it as the Green Mountain resort. もっと読む

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eigentlich schönes Hotel, ich fand aber die Zimmer in dem älteren Gebäude nicht so schön, war sehr abgewohnt und dem Preis nicht entsprechend.

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It's a nice place if you want to stay away from the crowd of patong but not so far from there if you want to get back to the crowd. They have a free shuttle service to junceylon mall patong and return to hotel. They have 2 swimming pools, one for hostel and one for resort on 2nd floor. I booked a superior room and i got just near the pool bar and swimming […] pool, but i recommend you to ask for the upper room because you'll get a balcony with a very nice scenery. The room is fairly clean but the bathroom aren't so clean. It is still have a 90's TV, so although it's a cable TV, the image quality is still not good enough. We also get a complete bathroom amenities, but both soap and shampoo are the same and referred as 'body lotion'. When i ask for shampoo, they give me 'body lotion', and so does when i ask for soap haha... Unfortunately i haven't try a dinner on their restaurant and bar on the rooftop yet. They said it's nice to have a dinner there. The resort and hostel building are different but still on same management, so if you book on hostel you still allowed to swim on their resort swimming pool. Overall, i recommend this place for you. It's nice, quite, and simple with a fair-moderate price. もっと読む

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新年出發去旅行, 機票及酒店十分之費. 基於budget 有限, 我地決定選擇Casa Del M hotel 廉價酒店. 因為地方十分近巴東海灘, 行路大約30分鐘左右到達海灘。酒店設有車去巴東海灘附近，只有由酒店出發那程, 回程車沒有。酒店位於山上, 要經過村屋小路才能到達酒店。房間有兩個景觀, 一邊內園景望泳池，另一邊望巴東海灘。我們十分之好彩, 被安排入住望巴東海灘的房間, 每晚可以出露台望著海灘休息。房間尚算整潔，不提供牙刷，一般沐浴用品都有提供。酒店內亦設有按摩商店，入住客人可穫折扣按摩可以一試。酒店整體滿意，只有一少少美中不足;我們到餐廳取坐位食早餐的時候，服務員態度不有善。之後發現自助餐食物中, 只用中文字寫明 "不要一次取得太多，被免浪費食品", 並沒有用英文或泰文提點。可 […] 能太多同袍到入住此酒店，令餐廳的服務員留下不好印像。 もっと読む

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Frukosten - fylldes in på tillräckligt snabbt, man fick vänta. Personalen var trevlig, men språkkunskaperna varierade. Polen på den andra våningen kunde ha varit trevligare med tex med växter. Hotellområdet var lungt. Servicen i övrigt var bra, fritt vatten på rummen, nya badlakan att ta till poolen, taxiservice, fri körning till stranden varannan timme. […] Känslan på hotellet var inte en 4 istället 3+. もっと読む

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Huonevaraus kannattaa tähän hotelliin tehdä ehdottomasti sen uudemmalle puolelle. Uuden puolen huoneet siistit ja tilavat eikä ympäristön äänet häirinneet unia. Vanhan puolen huoneet ovat pieniä ja kuluneita. Henkilökunta hotellissa puhui huonosti englantia ja asioiden selvittäminen oli välillä työlästä. Aamiainen oli mielestäni huono. Tarjottavaa oli […] niukasti ja munajono pitkä ja hidas. Ravintola hotellin ylimmässä kerroksessa viihtyisä josta avautui upea näköala kaupungille ja merille. Hotellin sijainti hieman syrjässä ja lavataksista sai maksaa 300 bath /suunta. Hotellin puolesta parin tunnin välein kuljetus rannalle tai ostoskeskukseen. もっと読む

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Hotellin vanhanpuolen huoneet olivat pienet ja kuluneet. Uuden puolen huoneet oilivat ihan toista luokkaa. Aivain kuin olisi asunut ihan eri hotellissa. Hotellin aamiainen oli todella surkea!!! Henkilökunnan palvelualttius ei aina ollut ajan tasalla. Hotelli hieman syrjässä, muuten sijainti hyvä.

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bodde på detta hotell november 2012 ,trevlig personal bra service och ett väldigt fint hotell dock så låg det lite för avsides ,inga restauranger på promenadavstånd men hotellet har gratis transport till och från stranden några gånger om dagen

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Discreto hotel vicino al centro di patong

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酒店在半山腰，走上去很累。去巴东和SHOPPING MAIL有酒店车接送。有免费WIFI.房间有阳台，正对游泳池。离闹区有点远。

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Jag är otroligt besviken på detta hotell. Det är jättefint och rummet var stort och modernt! Men vi fick för det första fel rum, 1 timme sent dessutom. Servicen var fruktansvärt. För detta fick vi bara en "complimentary dinner" då vi fick välja mellan 2 olika thairätter. Vi begärde efter några dagar mellanskillnaden för rummen tillbaka då det rum vi […] bokade kostade mer än det vi fick. Personalen ville inte ge oss pengar utan tyckte att middagen skulle räcka för detta. Efter mycket om och men fick vi tillbaka lite pengar. Eftersom hotellet är så pass fint och lyxigt förväntade vi oss god och fräsch mat, men icke.. Färdigköpta hamburgare och felbeställningar. Inte nog med det så fungerade inte wifi och förklaringen från receptionen var att "det kan vara så ibland". Att göra sig förstådd framför personlsen var också lite svårt då deras engelska inte var så bra. Sammanfattningsvis är hotellet mycket fint men lite långt ifrån centrum, ett plus var att de har shuttle (gratis). Men vi är mycket besvikna och kommer nog inte besöka Casa del M någon mer gång. もっと読む

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Jeg syntes at værelser og senge slet ikke levede op til de 4 stjerner hotellet er angivet til. Og servicen på hotellet kan der slet ikke skrives hjem om.

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La situation n'est pas au top mais des navettes sont organisées. En revanche, nous avons été très déçus de la qualité de la chambre, ne correspondant pas du tout aux photos du site (chambres témoins du bâtiment rénové). C'est une déception. Une autre fut le petit déjeuner. La promotion (-50%) a fait passé la note.

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Hôtel sympathique

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vi boede i den gamle afdeling , meget slidt , max 2 stjerner , især efter Thailandske forholrd . Meget dårlig placering , kan faktisk ikke gå nogle st eder hen . Utrolig dårlig morgenmad . 2 dejlige pool og det bedste en lækker restaurant på 5 etage .

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