ラスベガス, ネバダ州, アメリカ合衆国 のすべてのホテル
1 部屋、大人 2 名、
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4.6 / 5素晴らしい

スコアの明細 (3,503 口コミから)

平均評価 :

  • 清潔感
    4.7
  • サービス
    4.5
  • 快適度
    4.7
  • 状態
    4.6
  • エリア
    4.4

英語の口コミは、インターナショナルサイトのゲストが投稿した口コミです:

5.0 / 5素晴らしい
"Repeat customer"
  • 清潔感
    5.0
  • サービス
    4.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    3.0
Excellent hotel with very friendly service!
Hotels.com ゲストの適正な口コミ
4 泊の友人との旅行 2015年04月27日
Leo
CA
3.0 / 5良い
"The Hilton experience was much better than MGM"
  • 清潔感
    2.0
  • サービス
    3.0
  • 快適度
    4.0
  • 状態
    3.0
  • エリア
    2.0
When we arrived the room was not clean, instead of giving us a new room they offered to send a cleaning person at 11 pm !? We got a new room only after I raised the issue to the manager.
Hotels.com ゲストの適正な口コミ
2 泊の家族旅行 2015年04月25日
Alisher
US
5.0 / 5素晴らしい
"Awsome non smoking hotel."
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    5.0
We had a four day get away. Not gamblers so the casino hotel was not priority but the connection to MGM Grand was awesome. Loved the non smoking hotel and cleanliness. Smelled like the outdoors instead of an ashtray. Beautiful balcony view and not far from the strip. Pools were awesome. Party at MGM pools or relax at Signature pools. Take advantage of the free buffet offer it's worth $80!
Hotels.com ゲストの適正な口コミ
3 泊 の恋人との旅行 2015年04月25日
Eric
US
4.0 / 5非常に良い
"Had a good time"
  • 清潔感
    4.0
  • サービス
    5.0
  • 快適度
    4.0
  • 状態
    3.0
  • エリア
    4.0
The signature is a good place to stay if you don't mind a little walk, staff was great, everything is easy to access from this spot. Price is fair for quality.
Hotels.com ゲストの適正な口コミ
3 泊 の恋人との旅行 2015年03月13日
旅行者
US
3.0 / 5良い
"dirty"
  • 清潔感
    2.0
  • サービス
    2.0
  • 快適度
    2.0
  • 状態
    5.0
  • エリア
    5.0
My room was not cleaned for about 3 days and on the last day they sent a bag of soap shampoo and toliet paper up to my room knowing i would only be there for 3 more hrs to be sarcastic ...after i mentioned my room not being services 3 out of the 4 days i stayed ....not worth the money i could have spent less and enjoyed my stay else where in a clean room ..
Hotels.com ゲストの適正な口コミ
3 泊 の恋人との旅行 2015年04月21日
旅行者
US
2.0 / 5まあまあ
"Slow service"
  • 清潔感
    4.0
  • サービス
    1.0
  • 快適度
    4.0
  • 状態
    3.0
  • エリア
    4.0
Balcony was the most reason of choosing this hotel. That was very good to stay out in the morning to get fresh air. But man power was not enough in the hotel definitely. Service was too slow and they didn't even clean the room till midnite. We came back to room at late night, the room wasn't clean at all. So we called every night before coming back to room if it is cleaned. It was awful service ever i had.
Hotels.com ゲストの適正な口コミ
5 泊 の恋人との旅行 2015年02月12日
Diane
US
4.0 / 5非常に良い
"Perfectly acceptable hotel - nothing too fancy."
  • 清潔感
    4.0
  • サービス
    4.0
  • 快適度
    4.0
  • 状態
    4.0
  • エリア
    3.0
Perfectly acceptable hotel. Nothing to write home about but nice enough - what you'd expect for the price. You can pull right up to the individual Signature tower you are staying at and the valet parking was smooth on both ends. Much less of a "people/tourist factory" atmosphere than the front and lobby of the regular MGM Grand nearby.
Hotels.com ゲストの適正な口コミ
1 泊 の恋人との旅行 2015年04月21日
旅行者
CA
4.0 / 5非常に良い
"almost great"
  • 清潔感
    5.0
  • サービス
    4.0
  • 快適度
    4.0
  • 状態
    5.0
  • エリア
    4.0
All great except I could hear the elevator from my room that wasn't very close to it. Kept me up all night.
Hotels.com ゲストの適正な口コミ
1 泊のビジネス旅行 2015年04月20日
旅行者
US
4.0 / 5非常に良い
"off the strip"
  • 清潔感
    5.0
  • サービス
    4.0
  • 快適度
    5.0
  • 状態
    4.0
  • エリア
    3.0
Good place to stay if you want a slightly slower pace away from the strip itself. Easy to access everything via MGM grand itself which is preferable to taking the alternative route via the side street .....It's not really pedestrian friendly !
Hotels.com ゲストの適正な口コミ
5 泊 の恋人との旅行 2015年04月19日
Jane
GB
5.0 / 5素晴らしい
"The best for last minute."
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    5.0
It was amazing stay overall.
Hotels.com ゲストの適正な口コミ
1 泊の家族旅行 2015年04月18日
Sandra
US
5.0 / 5素晴らしい
"Toddlermoon"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    5.0
My husband and I had a little couple getaway from our 2yr old. The MGM Signature was the perfect place to go for our toddlermoon.
Hotels.com ゲストの適正な口コミ
2 泊 の恋人との旅行 2015年04月19日
旅行者
US
4.0 / 5非常に良い
"One night stay"
  • 清潔感
    5.0
  • サービス
    4.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    4.0
One night stay, very nice, signature hotel,bit of a stoll to mgm grand casino through an inside walkway. more younger crowd
Hotels.com ゲストの適正な口コミ
1 泊 の旅行 2015年04月18日
旅行者
US
4.0 / 5非常に良い
"Good customer service"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    5.0
Great service, beautiful clean location as always. Thanks to the kind staff!
Hotels.com ゲストの適正な口コミ
3 泊のビジネス旅行 2015年04月16日
Rachel
US
5.0 / 5素晴らしい
"I like it."
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    4.0
  • 状態
    4.0
  • エリア
    5.0
I have stayed at The Signature when it was new. It was amazing to have a peaceful luxury hotel attached to a large established casino. The staff continues to be first rate and the rooms are a very nice place to relax at the end of an evening.
Hotels.com ゲストの適正な口コミ
1 泊のビジネス旅行 2015年04月16日
Michael
US
5.0 / 5素晴らしい
"One of the best"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    4.0
  • 状態
    5.0
  • エリア
    5.0
Very good hotel in everyway
Hotels.com ゲストの適正な口コミ
3 泊の家族旅行 2015年04月10日
Jeffrey M
US
5.0 / 5素晴らしい
"would stay again"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    5.0
Was very nice.
Hotels.com ゲストの適正な口コミ
2 泊 の恋人との旅行 2015年04月10日
旅行者
US
4.0 / 5非常に良い
"Comfortable but expensive"
  • 清潔感
    4.0
  • サービス
    3.0
  • 快適度
    5.0
  • 状態
    4.0
  • エリア
    4.0
They let us check in early, which was nice. The room had a kitchenette, but absolutely no drinking glasses or dishes. There was an old carton of ice cream and leftover frozen sausage links in the freezer.
Hotels.com ゲストの適正な口コミ
1 泊 の恋人との旅行 2015年04月11日
旅行者
US
5.0 / 5素晴らしい
"Girls weekend"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    5.0
Third time I have stayed here. Rooms are gorgeous and staff the greatest. No complaints...will stay again.
Hotels.com ゲストの適正な口コミ
2 泊の友人との旅行 2015年04月10日
Kim
CA
5.0 / 5素晴らしい
"Great place but airport noise on non-strip side"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    4.0
  • 状態
    5.0
  • エリア
    5.0
Really great place to take a family or if single as well. Only complaint for me was we were in Tower 3, on non-strip side or airport side, the furthest tower from MGM, and we could hear the planes flying into airport late at night and in early morning. Not sure if this is problem with other towers as well or if depends on which side of tower you are on. Other than the airport noise this was a great stay. I will be sure to request room on strip side next time.
Hotels.com ゲストの適正な口コミ
4 泊の家族旅行 2015年04月06日
Chris
US
5.0 / 5素晴らしい
"Elegant"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    5.0
Beautiful suite with great views. Clean and elegant!
Hotels.com ゲストの適正な口コミ
4 泊 の恋人との旅行 2015年04月02日
旅行者
US
5.0 / 5素晴らしい
"Loved our hotel"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    5.0
Awesome vacation! No complaints!
Hotels.com ゲストの適正な口コミ
5 泊 の恋人との旅行 2015年04月05日
旅行者
US
3.0 / 5良い
"Service has gone downhill at The Signature!"
  • 清潔感
    3.0
  • サービス
    3.0
  • 快適度
    5.0
  • 状態
    3.0
  • エリア
    5.0
This was our 4th stay at the Signature and I don't think we will be back. Two days before arrival I called the Signature just to make sure that they would be able to accommodate our request for adjoining rooms on a high floor in tower one. I spoke with a very friendly young guy who assured me that he had taken care of everything. However, when we arrived we had to go through the whole thing again only to find out that we were in two suites just above the arrival area on a low floor. After some considerable time at the front desk were we able to get what we needed. Once in the suite we find out that although the suite has a full kitchen no kitchenware whatsoever was provided until we called down and questioned it. Things have changed at the Signature and not for the better. Cleanliness was not what it used to be either. So disappointing.
Hotels.com ゲストの適正な口コミ
4 泊の家族旅行 2015年04月05日
Stephen
US
4.0 / 5非常に良い
"A couple vacay..."
  • 清潔感
    4.0
  • サービス
    4.0
  • 快適度
    4.0
  • 状態
    4.0
  • エリア
    4.0
A far walk to the fun places but quiet.If you've been at the Wynn,then just stay at the Wynn hotel...
Hotels.com ゲストの適正な口コミ
1 泊 の恋人との旅行 2015年04月03日
Shirley
US
4.0 / 5非常に良い
"Awesome and very comfortable."
  • 清潔感
    4.0
  • サービス
    4.0
  • 快適度
    4.0
  • 状態
    4.0
  • エリア
    4.0
We stayed for 3 nights and it was a breeze checking in and out. Our only set back was when we called for water but it took more than an hour to have them delivered in room, so I just bought a bottle at the Delights which cost us $4. But overall it was really a very wonderful stay and will be definitely be back.
Hotels.com ゲストの適正な口コミ
3 泊 の恋人との旅行 2015年04月04日
HONESTO
US
5.0 / 5素晴らしい
"Great Stay"
  • 清潔感
    5.0
  • サービス
    4.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    5.0
A little walk to the strip, not too bad if you're in Tower I. Great stay, good service and spacious room.
Hotels.com ゲストの適正な口コミ
2 泊の家族旅行 2015年04月03日
Savannah
US
5.0 / 5素晴らしい
"Great"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    5.0
Great trip. The suite was great.
Hotels.com ゲストの適正な口コミ
3 泊の家族旅行 2015年04月02日
Stephen
US
5.0 / 5素晴らしい
"awesom."
  • 清潔感
    5.0
  • サービス
    2.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    5.0
Very nice.
Hotels.com ゲストの適正な口コミ
3 泊 の恋人との旅行 2015年03月29日
Mary
US
5.0 / 5素晴らしい
"Spring Break in Vegas"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    4.0
Everything was very clean. The staff was very helpful and answered all of my questions. Great place to stay.
Hotels.com ゲストの適正な口コミ
5 泊 の恋人との旅行 2015年03月29日
James
US
5.0 / 5素晴らしい
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    -
Great hotel, and easy access to strip and monorail
Expedia ゲストの適正な口コミ
その他の旅行 2015年04月03日
George
US
5.0 / 5素晴らしい
"Such s beautiful hotel ! Wow"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    -
It's perfect ! The pool and hot tubs are fantastic the food is great just really pricey however it's Vegas !!! Overall it was a wonderful stay.
Expedia ゲストの適正な口コミ
その他の旅行 2015年04月03日
Ashley
US
4.0 / 5非常に良い
"Viva las vegas"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    4.0
  • エリア
    5.0
Hotel was clean and smoke free. It was quiet for a hotel close to the strip. Lots of families and a crowd of 30+. Pools were great! I would stay there again.
Hotels.com ゲストの適正な口コミ
3 泊 の恋人との旅行 2015年03月29日
旅行者
US
4.0 / 5非常に良い
  • 清潔感
    4.0
  • サービス
    4.0
  • 快適度
    4.0
  • 状態
    4.0
  • エリア
    -
Hotel is in need of letting guest know of all charges before booking. There are more incidental and resort charges after booking.
Expedia ゲストの適正な口コミ
ザ シグネチャー アット MGM グランド (The Signature at MGM Grand)からの返信
Thank you for this feedback. We are very sorry for the lack of communication regarding the resort fees. We want you to know that we value your comments and will take the necessary actions in continuously making improvements at The Signature. We truly value your business and hope that we may welcome you back in the future. Sincerely, Catie Goodwin Assistant Manager of Guest Relations
その他の旅行 2015年04月02日
旅行者
US
5.0 / 5素晴らしい
"Excellent hotel for families!"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    -
Relatively short walk to MGM pools (8 minutes with people mover). Longer walk to LV Blvd. - 10 or 15 minutes through MGM casino. Excellent facilities and very helpful staff. Just a note that if you want to make food in your room, be sure to ask for table setting and cups ahead of time. Ours took about an hour to arrive.
Expedia ゲストの適正な口コミ
ザ シグネチャー アット MGM グランド (The Signature at MGM Grand)からの返信
Thank you for sharing this positive feedback with us! We are pleased that you had an enjoyable stay and appreciate the opportunity to provide the details of your guest experience to our employees. We truly value your business and hope that we may welcome you back in the future. Sincerely, Catie Goodwin Assistant Manager of Guest Relations
その他の旅行 2015年04月01日
A
US
5.0 / 5素晴らしい
"Great hotel close to the strip"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    -
We stayed at the Signature seven years ago - it was a great place to stay then and it is still a great place to stay. We had a 26th floor balcony suite which accommodated three adults quite well. King bed and queen sofa bed as well as a sitting area. Nice kitchen for meals in when we felt like it. It is a well appointed, secure hotel with outstanding staff - the house keeping staff were the BEST! There are pools, restaurants, etc as well a walkway to the MGM Grand Hotel. I would definitely recommend this hotel.
Expedia ゲストの適正な口コミ
ザ シグネチャー アット MGM グランド (The Signature at MGM Grand)からの返信
Thank you for sharing this positive feedback with us! We strive every day to ensure that our guests have a memorable stay and appreciate the opportunity to provide the details of your guest experience to our employees. We truly value your continued patronage and hope that we may welcome you back in the future. Sincerely, Catie Goodwin Assistant Manager of Guest Relations
その他の旅行 2015年04月01日
Sherry
CA
5.0 / 5素晴らしい
"Sign in please"
  • 清潔感
    5.0
  • サービス
    4.0
  • 快適度
    4.0
  • 状態
    5.0
  • エリア
    5.0
Hotel check in was difficult. Room was great. The couch bed was typical. Everything else was great would stay there again.
Hotels.com ゲストの適正な口コミ
1 泊の友人との旅行 2015年03月29日
旅行者
US
4.0 / 5非常に良い
  • 清潔感
    4.0
  • サービス
    4.0
  • 快適度
    5.0
  • 状態
    4.0
  • エリア
    -
Great place for non smokers, non gambling vacationers! Loved having the kitchen and ability to buy snacks, cook meals etc. good location .
Expedia ゲストの適正な口コミ
その他の旅行 2015年04月01日
旅行者
CA
4.0 / 5非常に良い
"Great hotel. Ideally located. Quiet."
  • 清潔感
    4.0
  • サービス
    3.0
  • 快適度
    5.0
  • 状態
    4.0
  • エリア
    -
Just what we were hoping for. Lovely room. Great view. Nice pool. Reasonable bar/food service. Easy walk to MGM along walkways.
Expedia ゲストの適正な口コミ
その他の旅行 2015年03月31日
旅行者
GB
4.0 / 5非常に良い
"Very nice hotel, quiet, close to most attractions"
  • 清潔感
    4.0
  • サービス
    4.0
  • 快適度
    4.0
  • 状態
    4.0
  • エリア
    -
Overall very good experience.Bar near lobby a little too casual on service,waited quite a while servers talked to each other at bar.
Expedia ゲストの適正な口コミ
ザ シグネチャー アット MGM グランド (The Signature at MGM Grand)からの返信
Thank you for taking the time to share your guest experience with us. We are pleased that you enjoyed your stay with us. Please know that we sincerely appreciate your business. Warm Regards, Catie Goodwin Assistant Manager of Guest Relations
その他の旅行 2015年03月31日
Glen
CA
4.0 / 5非常に良い
"Not That Great - Getting a Little Tired"
  • 清潔感
    2.0
  • サービス
    3.0
  • 快適度
    3.0
  • 状態
    3.0
  • エリア
    5.0
Problems with housekeeping. Carpet was not vacuumed when we got in & found a small piece of glass by the end. And bedside lamps were super-wobbly, needed tightening. Towels were like sandpaper. You can do better for the money.
Hotels.com ゲストの適正な口コミ
3 泊の家族旅行 2015年03月26日
S Andrew
US
5.0 / 5素晴らしい
"Superb"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    -
Great 6 days. Rooms are good. The pools are good with the option of using the main MGN pools. 2 gyms and coffee shops. Would definitely go back again. Staff were excellent.
Expedia ゲストの適正な口コミ
その他の旅行 2015年03月31日
R
GB
5.0 / 5素晴らしい
"The Only Place I'll Stay in Vegas"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    4.0
  • エリア
    -
Had a great 5 night stay. The room was clean, comfortable, best jetted tub and had a awesome view of the Strip. Enjoyed in suite dining. My last 3 trips have been at Signature and my next trip will be as well.
Expedia ゲストの適正な口コミ
ザ シグネチャー アット MGM グランド (The Signature at MGM Grand)からの返信
Thank you for sharing this positive feedback with us! We are pleased that you had an enjoyable stay and appreciate the opportunity to provide the details of your guest experience to our employees. We truly value your business and hope that we may welcome you back in the future. Warm Regards, Catie Goodwin Assistant Manager of Guest Relations
その他の旅行 2015年03月30日
旅行者
US
3.0 / 5良い
"Loud music all day long"
  • 清潔感
    5.0
  • サービス
    4.0
  • 快適度
    4.0
  • 状態
    5.0
  • エリア
    -
All signature towers face that face the pool / wet republic can hear the loud DJ music all day long from 8:30am to 7pm at night. There is no way to sleep once it starts and the hotel staff cannot do anything to stop it. Ridiculous! Seems like the only thing they care about is wet republic having a good time not their guests who need peace and quiet in their rooms.
Expedia ゲストの適正な口コミ
ザ シグネチャー アット MGM グランド (The Signature at MGM Grand)からの返信
Thank you for sharing your feedback with us. I want to sincerely apologize for the inconvenience that you experienced at our hotel.We have informed the proper management and are rectifying the shortfalls that you experienced so that we can continuously make improvements at The Signature. Sincerely, Catie Goodwin Assistant Manager of Guest Relations
その他の旅行 2015年03月30日
monique
US
4.0 / 5非常に良い
"Good for the family!"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    -
Went with the kids and everyone loved it! Good location, good pools, close to tram.
Expedia ゲストの適正な口コミ
その他の旅行 2015年03月30日
Curtis
US
4.0 / 5非常に良い
"nice stay in vegas"
  • 清潔感
    3.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    4.0
Nice hotel, great privacy, rooms were sometimes not as clean as. Otherwise great hotel....
Hotels.com ゲストの適正な口コミ
3 泊の友人との旅行 2015年03月25日
Andreas
US
4.0 / 5非常に良い
"Clean hotel with friendly staff"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    4.0
  • エリア
    -
Mid-strip hotel. No casino in the signature portion which was great for us. Hotel was quiet until Friday night. Comfortable room with fridge and micro wave bug you have yo ask for utensils,
Expedia ゲストの適正な口コミ
ザ シグネチャー アット MGM グランド (The Signature at MGM Grand)からの返信
Thank you for sharing this positive feedback with us! We are pleased that you had an enjoyable stay and appreciate the opportunity to provide the details of your guest experience to our employees. We truly value your business and hope that we may welcome you back in the future. Sincerely, Catie Goodwin Assistant Manager of Guest Relations
その他の旅行 2015年03月29日
Eddie
US
3.0 / 5良い
"Nice but not great."
  • 清潔感
    3.0
  • サービス
    3.0
  • 快適度
    4.0
  • 状態
    2.0
  • エリア
    -
Looked forward to staying at the Signature but it didn't meet our expectations. Public rooms were nice, bright and welcoming. Fitness centre was well stocked but had no COLD water. Great to have Starbucks near reception, but we found the staff there to be quite rude and unhelpful, nothing like the service you normally get in the US. Our room was well furnished but looked tired with stains on the sofa, marks on furniture etc. The TV and stations were excellent for our first 3 days, then decided to break down. Took 3 calls and a visit to reception before we got any response from maintenance. When they arrived a few hours later, they were unable to fix it, citing a 3rd party supplier as the problem. They did get some analogue stations working but we lost Movies, HD, Hotel Services and other digital services. Maintenance said it was a common problem that affected rooms across all 3 towers and was random. Reception said moving room was not an option for the rest of our 5 day stay. The room was meant to have a "full kitchen". We expected some cutlery, crockery, kettle, pot/pan etc but there was nothing other than a microwave, fridge and hob. There was no sign or information in the room offering these items. In fact there was no information about the hotel in the room. The free valet service worked very well and the guys were polite and helpful throughout !
Expedia ゲストの適正な口コミ
ザ シグネチャー アット MGM グランド (The Signature at MGM Grand)からの返信
Thank you for taking the time to share your guest experience with us. We sincerely apologize for the inconveniences that you experienced. We have informed the proper management and are rectifying the shortfalls so that we can continuously make improvements at The Signature. We sincerely appreciate your business. Sincerely, Catie Goodwin Assistant Manager of Guest Relations
その他の旅行 2015年03月28日
Kev
GB
3.0 / 5良い
"Excellent hotel... but"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    4.0
  • 状態
    5.0
  • エリア
    -
Smelled smoke before bedtime 2 nights straight. Called security and to no avail no help arrived to cease my uncomfortable situation... got not apologizes from anyone.. went outside of my room ..bingo, a cigar on the room service cart. Second night another smoked cigar outside of the elevator! Is the hotel's now smoke friendly?? I think not
Expedia ゲストの適正な口コミ
ザ シグネチャー アット MGM グランド (The Signature at MGM Grand)からの返信
Thank you for taking the time to share your guest experience with us. We sincerely apologize for the inconvenience. We have informed the proper management and are rectifying the shortfalls that you experienced during your stay so that we can continuously make improvements at The Signature. We sincerely appreciate your business. Sincerely, Catie Goodwin Assistant Manager of Guest Relations
その他の旅行 2015年03月28日
jay
US
5.0 / 5素晴らしい
"My family loves this hotel!"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    -
We have stayed at The Signature MGM the last four times we've visited or passed thru Las Vegas. We love that there is no casino, but is close to the action. My favorite part is that each room has a balcony. The kitchen/kitchenettes are fantastic. The rooms are clean, spacious and comfortable. Pools are fun, restaurants are delicious. The staff rocks! My kids love it!
Expedia ゲストの適正な口コミ
その他の旅行 2015年03月28日
Shaun
US
3.0 / 5良い
"Lying about cost"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    5.0
  • 状態
    5.0
  • エリア
    4.0
Hotel was good but I did not appreciate about being charged $30 per night when I left. This was a resort fee for services which I was not given the option for and for services I never used. Be very careful about the fine print which is very small and at the end of the contract.
Hotels.com ゲストの適正な口コミ
ザ シグネチャー アット MGM グランド (The Signature at MGM Grand)からの返信
Thank you for this feedback and please accept my sincerest apologies.We have informed the proper management and are rectifying the shortfalls that you experienced during your stay so that we can continuously make improvements at The Signature. Sincerely, Catie Goodwin Assistant Manager of Guest Relations
3 泊 の旅行 2015年03月03日
Ross
MX
4.0 / 5非常に良い
"Excellent Concept"
  • 清潔感
    5.0
  • サービス
    5.0
  • 快適度
    4.0
  • 状態
    5.0
  • エリア
    -
The concept of the hotel is very nice. We like the view from the 29th floor as it was breath taking. The staff was very nice and attentive. We had a problem with the balcony door which was corrected however we missed the experience of enjoying our coffee in the morning until the last day. The room was very comfortable and clean. I am in the hotel industry and notice little things and a few more drinking glasses would have been nice. We were told by the front desk that the balcony door did not open how ran into a staff member who came to the room and fixed the problem. He actually saved the day of making this review bad. Many thanks to Gustaav. We stayed in Tower One which is the shortest walk to the MGM Grand main hotel. It would be nice if there was an alternative to Starbucks in the morning for breakfast. Meanwhile the property is extremely well maintained and beautiful. The valet parking is very nice touch.
Expedia ゲストの適正な口コミ
ザ シグネチャー アット MGM グランド (The Signature at MGM Grand)からの返信
Thank you for completing your review. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest levels of quality and service to our valuable guests. Sincerely, Catie Goodwin Assistant Manager of Guest Relations
その他の旅行 2015年03月27日
旅行者
US
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