ヴィラ ロタナ - ドバイ (Villa Rotana - Dubai)

スイートに４人で泊まったが、あらかじめエキストラベッドを２台頼んでいたのに、部屋になかった。フロントに頼んだら、すぐにきたが、１台のみで、再度頼む羽目になった。 ４人で１台のベッドに寝れる訳ないので、言わなくても用意しておいてほしいところ。しかも今回は、あらかじめ頼んでいたというのに…。また、その際のフロントスタッフは少しイライラした感じであった。大晦日で忙しそうだったので気持ちも分からなくないが。ただ、バージカリファが見える部屋にして欲しい、とか次に泊まる同じロタナグループのホテルにスーツケースを送って欲しいなど、こちらのわがままに応えてくれたボーイには感謝。部屋は綺麗で、バージカリファを見てカウントダウンの花火が見えたので、泊まってよかったと思う。また、食事は夜と朝食べたが、美味しかった […] 。 もっと読む

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こじんまりとした手頃な価格のホテル。　　ドバイモールへメトロで１駅。 清潔で、近くにスーパーも。

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五階建てのこじんまりしたホテル。 スタッフはいい距離感で、無駄な声かけはないし、必要な時にサポートしてくれた。 この地域特性通り、朝食は普通だが、ゲスト数がほどほどなので、ゆっくりとれれたし、清潔感があるのが良かった。 ビジネスマンには申し分ないと思う。

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Hotel in the business area with a nearby metro station.Very friendly reception and other staff.Room was very clean and good size.Good breakfast.Swimming pool and fitness centre on the roof of the hotel.A nearby supermarket with almost everything you want.Internet is on the expensive side.The receptionist was helpful in printing our online boarding passes.Overall […] a very enjoyable stay in this hotel. もっと読む

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The hotel and the location were great. Overall, i would say the this is a nice location.

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I booked via hotels.com so i wasnt show what to expect, i can honestly say this hotel for the price was fantastic. It was very clean with modern deco. All rooms have small kitchen area which is very useful when you go with kids. The pool area is really nice clean with pleanty off space. There is also a steam room suna and a gym. This hotel is situated […] on shaikh zayed rd few min walk to the metro one stop away to the dubai mall. 10 mins to jumerah and 15 mins to city centre. Finally the service from the moment we arrived until we left was five star.. もっと読む

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Great hotel in good location, with very friendly and helpful staff

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Cant fault hotel. Excellent helpful staff very clean great service

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the location is fine, room is big and clean, service is so-so and breakfast is lousy

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Extremely helpful staff, willing to help/direct/make calls as requested. Great location to get around dubai, easy to hail down a cab or to catch the metro. Room spacious clean and fantastic facilities. Breakfast plentiful with good variety. Expectations were exceeded, Would highly recommend and stay again myself when next visiting Dubai.

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It was good but not the best .small hotel friendly environment

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My girlfriend and I stayed four nights at Villa Rotana early January 2013. Check in was a breeze even late at night. The boutique hotel is very clean and new. The room was big and clean and we had no complaints with the bed. The rooftop pool, although small was more than adequate for us and plenty of sun loungers to go around. The view from the rooftop […] is spectacular as well. Breakfast was ok, the spread could have been much bigger although it was good that they changed some of their dishes each day to show variety. One thing to note is that there is no free wifi at all in the hotel, I am not sure if this is the norm for hotels in general in Dubai but we found it odd that there is none even in the lobby. Overall, my girlfriend and I had a very pleasant stay, service was very good and the location was very central and they were able to accommodate my request for a room with a view of the Burj Khalifa. もっと読む

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We were in Dubai on a family vacation, with our 9 yr old son, and booked Villa Rotana going by reviews on Hotels.com and Tripadvisor. We were delighted during our 4N/5D stay at the hotel, from the moment we arrived. We were very early and had requested for an early check-in. We were put to ease by the staff, esp Abdul and were given a high floor, Burj […] Khalifa facing room (just like we requested)!! Throughout the stay, every small need was promptly attended to, with a warm smile. Whether it was housekeeping at odd hours or Cafe staff during breakfast, there was not one thing which we could point out where service was found wanting. Even while we were leaving, and left our luggage behind for the day, after check out, it was taken good care of and we were attended to in the evening with the same warmth and attention. I would recommend Villa Rotana to everyone, both for leisure trip or for business, due it being well located and well connected. もっと読む

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Very satisfied after resolving initial check-in procedure whereat I was told my deal did not include breakfast. On presenting a copy of my internet booking with Hotel.com and a wait until the following morning for the receptionist to query with his superiors, it was agreed that breakfast was included, and it was a, more than adequate, good breakfast. […] I had an issue in my room with a noisy extractor fan in the kitchen area which was attended to satisfactorily. Also, later in my week's stay, a noisy diesel generator to power an illuminated advertising hoarding was sited in the vacant plot next door to the hotel which disturbed my sleep. On advising the hotel reception, they moved me to an internal room away from this annoyance, so I cannot fault the hotel's attendance given to satisfy their guests' comfort. もっと読む

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Overall the stay was very comfirtable and absolutely no problem. Personally like the hotel and will eb staying again.

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nice and perfect

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Excellent location. you need to take a cab to reach Dubai Mall/Burj Khalifa but the view is Awsome. Pool, Breakfast was excellent, staff was very polite and the facility is very clean. Definately recommend this hotel both for Business and Families.

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I recently stayed at this hotel for a week and it was a wonderful experience. The hotel is relatively new and was very clean. The entire staff - reception, housekeeping, etc - was awesome and they were very professional and very helpful. The location of the hotel is very nice as well as it is close to the Burj Khalifa and Dubai Mall. Taxis are readily […] available outside the hotel and the Dubai Metro is just a few minutes walk away. The breakfast in the morning was awesome with a wide variety of choice. There is a supermarket nearby as well. All in all, I had a wonderful stay and I would stay there again if I happen to be in Dubai. もっと読む

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Only had 2 days but saw as much as we could. Weather was hot (around 35C) and not that easy to walk around in for a european. Really enjoyed our short stay.

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We booked a suite for 2 adults and 2 children. What makes this hotel stand out is the service. The warmth and helpfulness of the staff is readily apparent from the receptionists, cleaners, gymnasium staff, waiters, porters and even the chef. It made staying there pleasant and relaxing. Our booking agent had made a mistake with the inclusive breakfast […] and beds required for my children. The hotel quickly sorted this out. The hotel itself is clean, modern and very well presented. Our suite was very large and more than enough for 2 adults and 2 children, though if you request extra beds for the children, it will make the lounge smaller! The suite had a washing machine and tumble dryer which was very useful with the children's swimming gear. My children loved the room, and the swimming pool despite its small size. The location is convenient with a supermarket and chemist close by, subway 5 minutes walk away. Jumeirah Beach, Burj Khalifah and Dubai mall are only a few minutes away by taxi. もっと読む

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Excellent hotel with great service, convenient location close to metro and taxi available 24/7 on short notice. Stayed in the premium suite with Burj Khalifa view. Great for families with children.

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it was very nice and when i go back i will stay there

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Everyone and everything was great. Nothing too much trouble.Room was quiet, comfortable, and cool. Taxis plentiful, and cheap when traffic not problematic. A fantastic stay and would highly recommend. Remember that English is everyone's second language, so be kind if things are not quite what you expected. Only issue was leaky tap in the bathroom, and […] this has been reported to management through hotel comments system. The service and amenities at Villa Rotana assisted in making Dubai the best leg of our journey. I cannot wait to return. Thank you. もっと読む

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Loved this place. The service was spectacular. Location was great for us, as we were there to photograph Dubai's iconic architecture and the Burj Khalifa was close. May be off the beaten path for others looking for social scene. Staff is outstanding and clearly very very well trained in customer service. Anticipated every need and always ready to help […] with trip arrangements, Two examples - concierge found us a flight over Dubai's islands and coastline, and an outstanding driver to take us roundtrip to Abu Dhabi on zero notice. もっと読む

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Hotel was awesome but when we booked the reservations with Hotels.com via phone we were under the impression breakfast and internet was included. Very disappointed when we found out otherwise. The hotel manager gave us internet for the week which was a very nice gesture.

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An excellent hotel, where although it was only 4 star, provided very friendly, helpful service, good food, great air-conditioning, and a rapid response to all our needs. We could not have asked for more for the price.

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Very comfortable hotel with well trained and attentive staff

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Enjoyable stay - although requested early booking -still waited after a long overnight trip.Friendly staff and good accomodation.

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The hotel was delightful as was all the staff - they couldn't do enough to please. The metro was a short walk away, convenient and easy to use. However, we had only lukewarm water in our room. We reported it, but it did not improve and I didn't bother showering on our last day. Were qwe doing something wrong?

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For the price I paid, I cannot dream of a better deal. Rooms were ample, buffet breakfast was fabulous and the staff was extremely efficient and courteous. For the budget traveller, there is no better place in Dubai. I am recommending it to all my friends and acquaintances, intending to visit Dubai on private trips.

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We had great time slept very well would come back anytime and recommend it to all our friends

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The hotels may have friendly staff but when it comes to service then expect a delay in check in and check out and you should also expect to find the location not as conviened as many customer claimed. For instance, if you want to go to dubai mall, then you will never be able to walk to it as you have to take a taxi. Murooj rotana may be a way better […] choice もっと読む

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Nice hotels

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My one night layover in Dubai was spent well in the comforts of this hotel. It's is smaller than the sky high hotels across the highway but this boutique-esque place packs a lot of value for the price. Just a 5 minute taxi away from the Burj Khalifa! Staff was very polite and attentive. There's also this retractable clothes line in the bathroom that […] I thought was really useful for travelers like myself that like to handwash personal items. I will definitely return. もっと読む

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there is no privacy in this hotel, the blinds cannot be shut! and since it is a four story building everyone can see you even the reception desk! and we found a lizard in the bedroom.

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Very close to Dubai Mall Burg Kallifa. Lovely breakie in a high ceiling well lit area. Places of interest fort museum, jumeirah mosque and of course view from burg kallifa. Staff extremely helpful very clean and well maintained.

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The breakfast was not good ... the eggs was not prepared well ... took 25 min to make it.. The room has small Tv (unusual with all other hotels i visited in the last 5 yrs).. The Tv channels were limited ....

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The staff at the Villa Rotana were exceptional for the entire stay. They were extremely accomodating and always eager to help. They were a great resource for everything including directions, restaurants, the metro and everything in between. Rooms were always clean and the hotel is beautiful...very contemporary. I liked how there was a variety of breakfast […] options daily, while also providing pancakes, waffles, french toast, or omelettes for those less adventurous. While we never used the pool, sauna, gyme, or steam bath all are available. There is not much to do in the immediate surrounding area, however the metro is less than a 5 minute walk. There is also a grocery store a few buildings down. Would definitely stay here again. もっと読む

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Villa rotana is a great hotel and the staff here are very friendly and always willing to help. The breakfast was very good and consisted of hot and cold food which was well presented. the metro is a short walk away and very easy to use. The Dubai mall is a short metro trip to where you can shop,shop and shop, also watch the burj khalIfa fountain show […] at night. もっと読む

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I would like to say thanks for all, very nice smile help full staff clean and comfortable stay a mazing and fantastic quite place. I Would recommend this hotel to every one.

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