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Hotels.com のゲストによる口コミ 2012年01月08日 投稿
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"メキシコの中のアジア""東京、日本" 在住の O 様の口コミ (投稿日 : 2011年10月26日)
プラヤデルカルメンのバンヤンツリーは一歩レセプションに入った時からそこはアジアでした。オープンエア―のレセプションの雰囲気はまさにアジア。ハスの花や、アジア系のお香の香り。でも、ホテル全体を覆っているのは紛れもないメキシコの草木。水路にはワニ!そして数々の鳥たち。イグアナ。不思議な感じでした。 ヴィラもアジアンティストで、ゆったりとしており、レセプションから遠い所へは、カートは勿論、レセプションの1階から出ている、ホテル内を巡る水路を行くボートでもいけるようです。ビーチ沿いのレストランやプール、ビーチに行く時にも利用できますが、水路からの眺めは地上をカートや自転車(1日単位でレンタル。有料)で行く時をは又ひと味違って、ゆったりとした気持ちになります。 食事はタイ人シェフを本国から招いているというタイ料理のレストランをはじめ、朝食のビュッフェ、プールサイドの軽食なども品数もまずまずで、何を食べても美味しかったです。 従業員はおおむねフレンドリーで親切。夜のベッドメーキングの時にも、電話で都合を聞いてくれます。 私はスペイン語の話せる娘、娘婿と一緒でしたので不自由は感じませんでしたが、日本語の話せるスタッフがいないのは少し不安かもしれません。勿論英語が堪能であれば問題ありませんが。 全体としてはかなり居心地の良いホテルでした。もう少しゆっくり滞在してみたかったです。
"フィエスタ アメリカーナ コスメル:海がきれい"Hotels.com のゲストによる口コミ 2011年10月16日 投稿
2泊しました。オールインクルーシブです。ご飯はおいしいがちょっと単調。部屋はところどころ古さを感じるが、よくメンテナンスされているので問題なし。 スノーケルの道具は併設のダイブショップで借りるが、それも込みだとなおさらよし。ホテルの前でのスノーケルも楽しい。 他のダイブショップでは断られることもあるが、ここはスノーケルでもダイバーと一緒に船に乗せてもらえるようでした。
"Catalonia Riviera Maya Resort - Great Place""Japan" 在住の Nana K 様の口コミ (投稿日 : 2011年09月23日)
We stayed 5 nights with standard - king size bed room. The view from the room was great and the room was clean. The food was good, and it was all inclusive, so we could drink whatever we wanted!!! Everything was great, and if we have a chance, we would like to stay again... I really recommend to my friends.
"良いホテルでした"Hotels.com のゲストによる口コミ 2011年09月08日 投稿
海外旅行に慣れていない私達でしたが、ホテルのフロントの方はとても親切で、ホテル全体の雰囲気にも満足できました。ソカロへ歩いて行けたのも良いと思います。一泊しかしていませんが、特に不満に思うところはありませんでした。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
このホテルはバリアフリー設備をご利用いただけません。バリアフリー設備が利用可能な客室をご希望の場合、別のホテルを選択してください。
無料のコンチネンタル ブレックファストをご利用いただけます。
ホテルでは屋外プール、スチームサウナをご利用いただけます。
次の料金またはデポジットは、サービスを受けた時、チェックインまたはチェックアウト時にホテルにてご清算ください。
上記の項目以外にも、ホテルが現地で徴収する料金がある場合があります。これらの料金とデポジットには税金が含まれていない場合があり、料金は変更されることがあります。
ホテルのポリシーにしたがって、追加ゲスト料金がかかる場合があります。
チェックイン時に、写真付き身分証明書、および現地での追加費用精算のためのクレジットカードまたは現金でのデポジットが必要です。
スペシャルリクエストは、チェックイン時の状況によりご希望に添えない場合があります。また、リクエストによっては追加料金が発生する場合があります。スペシャルリクエストは確約ではございませんのでご了承ください。
Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.
プラヤ デル カルメン のホテルをすべて見る"3* Hotel with 5* Service"
It's a Hotel with good 3* amenities. What really separates it from other hotels in its class is the superb lobby and housekeeping staff. The hotel is located between 5ave and the beach, therefore it can not be totally quiet at nights, but its definitly not too loud for such a central location. Free entry to 3 beach clubs is included this is a plus […] as the beach in this part of playa del carment is just too crowded if you are not in a beach club. もっと読む
"Great Boutique Hotel with a Great Location"
My girlfriend and I stayed at the Illusion for 3 nights. The staff was very friendly and offered great advise on what do to around the area for fun and unlike resort hotels that try to make a commission on everything they sell you, the staff here give you advise on how to save money and the best ways to get around. It is very close to the bus station […] that can get you to Cancun or other destinations for a lot less compared to caravans or taxis. There are several really cool taco stands and small restaurants where the local people from the area eat at...and they are absolutely delicious if you like Mexican food. Its a min walk away from the beach and a 5 minute walk to Coco Bongo night club. The other guests staying in the hotel were also really cool and friendly and on the same vibe as us, ready to hang out and have fun and get to know each other. It can get a little noisey at times at night, but what else would you expect if you were staying in the heart of the action and 5 minutes away from all the night clubs. I would definitely recommend this hotel and I would definitely consider staying at the illusion again. もっと読む
"Amazing location, amazing customer service"
The hotel itself is an upscale boutique hotel and for the price in the area it cant be beaten. It is steps away from the beach. The decor is gorgeous, the breakfast (continental) is very fresh and tasty. We had a small problem with our toilet upon checkin and the maintenance staff worked on it and the next day (while we were gone) began with a full […] on repair and it worked flawlessly from then on. The computer in the reception area is available to all guests for free and was very useful for checking our itinerary and finding recommendations for restaurants (although the front desk could do this too). Every front desk person we encountered was great from Cassandra, Cynthia, to Jorge and many others I cant remember (they all work between the different Xperience hotels I believe). They helped me get the shuttle to the bus station from the ADO bus station and provided restaurant recommendations, directed me to walmart to unload my camera photos. This hotel is in the middle of everything steps away from 5th avenue for all the shopping. The hotel itself has 5floors I believe. Each floor has seating and a water tank to get water any hour of the day. The top floor has a pool and a bar open some hours throughout the day. The view is very nice and it is very relaxing to hang out there. The rooms were well appointed, nice bathroom shower, spacious room, nice lighting, although I wished they had a little more drawer space we were able to make due. Oh and the safe worked much better and easier than some places I've been. Overall a great hotel with one of the best bang for your buck in the area. If I come back to playa (which I have every intention of doing) I will stay here without question. もっと読む
"Illusion Boutique Hotel in Pl D Carmen"
Very very nice personal service all employers friendly and service minded. Thank You !! It is not an adult hotel there are children...but we had no problem with that. Though the beds where like a marble floor.... If you like to be in the middle of everything it is great ,close to the beach, restaurants and shops
"Illusion Hotel, Playa del Carmen"
The hotel was taken over by Experience Hotels last year so the name is a bit confusing. The sign over the door says Experience in big letters with Illusion Hotel on a very small sign on the side of the door. The hotel is very well run and the staff could not be more accommodating. No complaints. We used the beach in front of Alhambra Hotel and they […] are only too pleased to have you if you consume beverages and food. There is an elevator in the hotel which is a blessing and a nice roof deck with a small splash pool. もっと読む
"Wonderful place."
Great place to stay. Friendly staff. Not in party zone yet no screaming little children.
"Great hotel near the beach"
the hotel is less than 1 block from Mosquito Beach in Playa del Carmen, wonderful looking place with a nice rooftop pool. Nice touch is the eco friendlyness of the hotel and bottled water dispensers on every floor. Comfy bed and quiet air conditioning. Only wish I stayed longer to take advantage of the pool.
"Illusion"
Our experience was quite bad. We could hear all noises from room next door, because between rooms there was a door, which was closed. Neighbors TV was on till 2 am, after that we could go to sleep. Breakfast was also bad, only toast, fruits, yogurt and coffee, omelet was on extra price. Also our maid left our room door open as a full day, which we spend […] on a trip out of town!!! Hotels location was really good and little store next to hotel was nice, also amigo who work as a store manager. Also mosquito beach club was amasing!! もっと読む
"Illusion on the beachblock"
We booked this hotel 5 minutes after searching online and it turned out to be best decision. Service was excellent in every aspect. The hotel also provides super comfy couches/beds right on the beach. FREE!!! Limited availability though. Would definitely go back just for those beds...
"Illusion Boutique hotel"
nice place. really enjoyed the sun deck on th 4th floor A/C worked well.little store right next door with cheap beer and snacks. Hotel is not marked as illusion but as an Experiance hotel two big wooden heads by lobby door
"Its not a hotel, its a guest house"
Its not a four (as its written on hotel's web-site) star, its a guest house. We stayed there 5 nights. First of all the only persons in the hotel who speak English are receptionist and concierge. On check-in the receptionist said that we have a nice room with beautiful view... the view was on the next building wall. As the wall was 2-3 m from our window […] and to make the view "nicer" they painted beach and sea on it... The door to the room was from glass, covered with a piece of material. Actually all rooms on the 4th floor have glass doors. About room cleaning. Everything was pretty good, till the time, housekeeper cleaned sink and nearby area with some black chemicals, my white cosmetical bag become black, cream boxes, everyting was in smth black. Even our toothbrashes were black, we were so scared to use them that went to buy a new ones. We didnt go to complain on the reception, as it was evidence they are not very helpful. And finally on the check-out they charged us additional $10 for service!The matter is not in $10, the matter is that their service not worth 10 USD, as there is no service!! The only plus of this hotel is its location, just between the sea and 5th Avenue. For my next trip to Playa del Carmen I would not stay at this guest house (not a hotel!!!) and woudl not reccommend it to my friends! もっと読む
"Ilusion Hotel, Playa del carmen"
staff excellent, location perfect, continental breakfast excellent, only small complaint, two sinks, one had a mirror, the other didn't
"look for "Xperience Hotels""
perfectly located- right by the beach and the downtown activity on 5th Ave. can't beat the price either! we had a little trouble finding it though, since it doesn't say Illusion Boutique on the outside.
"Great Stay"
I had a great experience staying at this hotel.
"Great Spot"
If you are looking for value, this place is in walking distance from the ADO bus station (if you are coming from Cancun). It is also as close to the beach as you can get. It is a short one block walk down the road to a nice clean beach. The only negative I would say about this hotel is the pool on the roof is REALLY small. We got there after the swim […] up bar was closed, but that would be the only reason to get in. Otherwise just hit the ocean if you wanna get wet. もっと読む
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Wonderful hotel staff. Fab location.
"Convenient and Nice"
Nice, unpretentious hotel right in the middle of Playa's main drag. We had a roof top room with a nice view of the ocean and access to the pool. The rooms were clean and well appointed. The continental breakfast was a bit underwelming--just toast and juice/coffee. However, the staff was extremely nice and helpful. A tad bit pricey for the room.
"Illusion Boutique - it'll do"
What you'd expect from a mid-range Playa hotel. Had everything we needed. Clean, nice bathrooms, etc. Only complaint: we were given a large corner room (which is nice), but it was situated just above the open-air kitchen on the ground below, which led to some noise around breakfast time.
"ILLUSION - Worst Management EVER"
Well just hope nothing goes wrong that requires you to speak with the management (such as booming music so loud through the night until 7 am that you cannot sleep) because they will just call you a liar and say they cannot do anything to help you. Though the rooftop is pretty it is not worth staying somewhere where they do not value customer service. […] I have worked in the service industry for 10 years and know how to treat customers whereas the manager here could use a course on how to treat people. Side note: The regular staff is very nice. もっと読む
"Great find!"
This hotel is located in the best part of Carmen, it's cute, clean and a fantastic bargain!! I would recommend it to anyone!! My only complaint is that they try to push tours on the residents a bit too much.
"Comfortable"
Nice Boutique Hotel. Staff is friendly and helpful. Rooms are clean and decor is kept up very well. Continental breakfast was sub-basic but there is no shortage of food on 5'th ave. We expected a better view of the ocean from our room but the room quality made up for this let down.
"Great hotel!"
Illusion hotel was great, affordable, and in a great location. But most of all the great service provided by Violeta was the best part. I highly recommend this hotel.
you can go to beach conveniently from hotel. The hostel is small but beautiful.
"Wonderful Hotel"
I was very impressed with this hotel. It was an amazing hotel for the money. The location of this hotel was ideal. It's located 300 feet from the beach and 300 feet from 5th Ave, the main street of Playa. The front desk was very helpful. The rooms were spacious. We had a wonderful stay!
"Great place, great location for the money!"
I go to Playa frequently and this was my first time to stay at this hotel. I was very pleased! So close to the beach and all of the best restaurants and bars. Next time, I want to get a room by the pool! I would definitely stay again.
"Excelente localização"
O Hotel está bem localizado e muito próximo a praia. O atendimento da equipe é excelente. O que deixa a desejar são: a acústica/isolamento dos quartos que do meu ponto de vista é ruim; café da manhã muito simples; e o serviço de bar da piscina poderia ser melhor.
"Excelente!"
Hotel muito bem localizado, limpo e com um serviço excelente. Tudo que foi pedido foi atendido com eficiência e gentileza. Faria apenas uma ressalva em relação ao café da manhã, poderia ser um pouco melhor.
"Muito Bom"
Localização perfeita, perto de tudo mais não no meio do agito, confortavel, café da manha simples, mas com otimo atendimento.
Super hotel. Det lå 100 meter fra stranden, det passede os fint. De har en Beach Club, hvor man kan tage ned. Morgenmaden er fin- der er yoghurt, frisk frugt, brød og diverse cornflakes- æg skal man købe ved siden af, ikke særligt dyrt. Værelserne er rigtig pæne, det virker ret nyt. God rengøring.
"Illusion Boutique Hotel"
Illusion har mycket bra service, fina rum och läget är toppen. Kan varmt rekommendera detta hotell. Bra pris dessutom. Ska man gnälla på något så var vattnet i takpolen på tok för kallt och den är väldigt liten. Men det var ändå trevligt att ligga där då stranden i Playa Del Carmen inte var lika fin som den i Tulum:) OBS! Hotellet har bytt namn. Gå […] in genom glasdörren med blå markis ovanför. Du är rätt oavsett vad det står för namn på dörren. もっと読む
"Bra centralt litet hotell"
Ett mycket bra litet prisvärt centralt hotell. Läget är perfekt om man vill ha nära till både strand och PdC:s centrum med dess nöjesliv. Ingen lyx, men rent snyggt och lite ballt med halvfräcka designlösningar. Vi valde mellanklassen, med balkong, det var bra, tror att de billigaste med endast fönster mot innergården är mörka och lite trista. Har aldrig […] sett en sån lite pool, ett skämt, fotbad är mer rätt benämning, men vad skall man med pool till när man bor 50 meter från en underbar strand... もっと読む
"Cerca de lo vital"
Situado a unos pasos de la playa, pequeño, sencillo con atención amable y oportuna,sin agobio. Para una estancia en pareja , íntima. Un hotel sin complicaciones. como un vino tempranilo. Tambien a unos pasos de la 5a avenida( ¡¡¡¡calle solo peatonal!!!!) camino obligado por las mañanas de recuperación y por las tardes del preludio nocturno. y por el […] otro lado a unas cuadras del muelle para ir a Cozumel. もっと読む
"hotel illusion boutique Playa del Carmen centrale"
Hotel a Playa del Carmen centralissimo,a 2 passi dal mare e dalla strada principale!!Lo consiglio vivamente!!!
"hotel illusion boutique em playa del carmen"
hotel muito bem localizado, os recepcionistas e o rapaz que leva as bagagens sao muito solícitos, o quarto é grande e a cama bastante confortável. Excelente!
"Seguridad en cobros con tarjeta"
Al siguiente día de hacer un pago en recepción con mi tarjeta de crédito, me hicieron 5 cargos no reconocidos de otras empresas. Para nada creo q sean responsables el hotel de este fraude, pero tal vez podrían asegurar de alguna mejor forma su terminal.
"A great hotel!"
We stayed at this hotel for 6 nights recently, and will greatly recommend it. The service was excellent, and every employee was so friendly. We upgraded and got a room on the 4th floor which we didnt`regret. This was on a terrace with a great view to the sea. There was also a tiny little swimming pool der. Illusion hotel (or now it is called Explorers […] hotel or somehting), is situated very central to the beach and to the shopping/restaurant street 5 Avenue. Just 300 m either way.. There is a 5 min. walk to the bus station and to the ferry to Cozumel. The beach was great, with few waves. We got towels at the reception to 3 places. We choose the closest one with comfortable sunbeds. You only had to use at least 200 pesos there (for drinks/food). There were mostly couples to see among the guests, and saw only a family with a child once. We also booked a trip to Chiczen Itza and it was a great trip. Would recommend it! The only thing is that the person whom we booked the trip from, could have told us to bring towels. We didn`t get that we were going for a one hour stop for swimming in a Cenote on the way. (Now we know what a Cenote is). The hotel wants a deposit during your stay which you will get back when checking out. It is not mentioned on the hotels home page. As far as I understand, such deposits are very normal in Mexico. They also charge 27 pesos extra each day for service and tax. We didn`t eat any breakfast there, and the breakfast room could need a little update. Also they should clean the floors in the room a little better. On our first day and a day in the midweek, it felt sandy walking in our room. But these are the only things to comment. If you are going to Mexico, we would really recommend Playa del Carmen instead of Cancun. This place is central to different attractions and the water is very quiet. If you like disco and nightclubs, Cancun is the place for you. The beach is nice, but there are too many waves. We stayed in Cancun our last three days in M もっと読む
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"L'illusion sur tout !!!!"
- piscine 5m2 et 70 cm de profondeur - petit dejeuner : biscotte + cereales + jus d'orange = on creve la dale!!!! - illusion des 2 grands lits ( le deuxieme lit est un clic clac). - la clim dans la chambre en face du lit, apportez vous boulles quiésse. - pas de parking proche de l'hotel. - attention il vous facture des consommations - demande quarante […] euros de caution en liquide des votre arrivée. en résumé n'y allez surtout pas !!! ( par expérience) もっと読む
"Hotel Illusion Boutique, ambiente íntimo"
El hotel está bien para su precio. Muy bien situado. El desayuno es el punto más débil, es muy poco variado y suelen tardar mucho en servir. La mayoría de los empleados, sobre todo el gerente, son muy amables y profesionales.
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"Illusion Boutique Hotel : un bon choix"
Excellente situation (plein centre, proche de la mer et des clubs de plongée) tut en étant un peu à l'écart de la 5e avenue (ce qui permet de dormir, la nuit).. Accueil très amical des 2 managers et du personnel. Chambre très spacieuse et bien équipée (king size bed, grande douche, clim, TV, réfrigérateur et coffre indivduel).
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